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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Rbos Final Response - Not Full Amount


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Hi

I am a newbie to this site and find it fantastic, there is light at the end of the tunnel!!!

I have requested my bank statements which I went through with a fine tooth comb and a highlighter today and one of my accounts has had £1033 worth of charges between 2002 and now!!! I am still waiting on bank statements for my joint account!

 

I have been reading quite a lot of threads and it seems that very few people from Edinburgh, or who write to Edinburgh for their money back don't seem to get it? Has anyone received settlement in full from an Edinburgh based RBOS??

 

Also the terminology seems to throw me, I hope I get guidance from all you experts as to the legal side of it if the bank does not respond to my first few letters, the first is ready to go, I just need to add on the other bank accounts charges.

 

Another question, is it reasonable to ask for overdraft charges back even although I had signed an extended overdraft application form informing me there would be a charge for this??

 

Thanks for everybody's threads it makes extremely interesting reading!!!!!

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Hi,

 

I live in Edinburgh and sued through Edinburgh Sheriff Court.

I'm with the BOS. They settled but waited until the day before my court return date. Just to get my goat up! Starting another claim shortly.

Best wishes, hope it all goes well.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I have just filed 2 claims in the sheriffs court in Aberdeen, 1 for Barclaycard and 1 for Marbles. Return date is 16th November so will just have to wait and see what happens. However, i am also claiming from RBS visa, mastercard, my account and a joint account and have sent LBA's to all 4 but so far no response (14 given was 2 days ago) so will be filing in court again for all 4.

:grin: WON

GOLDFISH £291.90

MARBLES £174.47

RBOS VISA £232.19

AMEX (BLUE) £148.40

BARCLAYCARD £251.31

AMEX (BA) £151.50

RBOS M/C £222.00

RBOS (MY ACC) £430.00

BARCLAYS £505.00

MBNA £250.00

RBOS (JOINT) £2975.00

:grin:

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Did you find it easy going through with court action? It looks quite complicated, although that is not going to stop me if I have to!!!!!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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I am logding 2 prelim letters to RBOS, one is my own account and the other a joing account, but both have my name on them.

Do I claim for 2 seperate accounts or can I claim these together?

Any help will be appreciated!!

Alison:|

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Claim together Alison as long as under £5k small claims limit

 

Stacy xx

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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It looks really complicated but it was actually quite easy. I am hoping to file 4 claims tomorrow in sheriff court in Aberdeen, RBS Visa, Mastercard, My account and my joint account about 4000.00 in total.

Got my statements for all 4 RBS, then sent a preliminary letter off to each(template taken from here) . Got a reply basically saying 'sod off'. Sent off LBA's for all 4 (template taken from here again). Got no reply (14 days were up on Mon). Have given them a few extra days, but now am ready to go to court. Will put the RBS visa and mastercard on one claim and my account and my joint as 2 separate claims as they are over 750.00. Best advice i can give is to read all the FAQ's and potter through the RBS threads before you do anything. The more info you have under your belt the better. I found it a little confusing at first but it def gets eaiser the more you do it. And dont be afraid to ask questions even if you think they are daft lol. Anything you need to know just ask, i will try and help, although i'm quite new to this myself. Only started at begining of Sept. But it does work. Have had offers from Barclaycard and Goldfish, although i have not accepted Barclaycard as they will only give me half of what i'm cliaming for, so have filed in court against them and am in negociations with Goldfish at the mo. Good luck.

Pauline

:grin: WON

GOLDFISH £291.90

MARBLES £174.47

RBOS VISA £232.19

AMEX (BLUE) £148.40

BARCLAYCARD £251.31

AMEX (BA) £151.50

RBOS M/C £222.00

RBOS (MY ACC) £430.00

BARCLAYS £505.00

MBNA £250.00

RBOS (JOINT) £2975.00

:grin:

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Thanks very much stacey, what address did you send your prelim to? I have about 4 and not sure which one, someone in the chat room suggested London?

Thanks

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Thanks Unicorn 96!

I am trailing my way through lots of threads and FAQ's and it is great the support I am getting from this website.

I got the rest of my statements through this morning and am ready to send my prelim!

Not sure which RBOS office to send it to, I live in Edinburgh and there are about 4, someone suggested posting it to London.

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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to your branch address alison xx

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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I had a huge fall out with my branch last week so doubt they will do anything about it, will I send them a cc copy?

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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they've got to pass it to the relevant department Alison, there is the group Litigation address in London. send it to both hun.

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Send to:-

 

Customer Relations Unit

Retail Support

The Forthstone

56 South Gyle Crescent

Edinburgh EHY12 9LE

 

for the attention of Tommy McLean, Customer Relations

 

Thats where everyone tends to send their stuff and where all my replies came from

 

Pauline

:grin: WON

GOLDFISH £291.90

MARBLES £174.47

RBOS VISA £232.19

AMEX (BLUE) £148.40

BARCLAYCARD £251.31

AMEX (BA) £151.50

RBOS M/C £222.00

RBOS (MY ACC) £430.00

BARCLAYS £505.00

MBNA £250.00

RBOS (JOINT) £2975.00

:grin:

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Thanks, will let you know the outcome!!

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Hi Alison,

 

hopefully waiting on a full settlement, coming through the post, and my lba, is only 7 days in, already been offered more than half, of what i'm claiming for.

 

Have a look at a thread by andrew1, you can search for it. there is a couple of interesting letters on there, and keep me posted of your progress, maybe i can help you through this without the need for court.

 

kevin.

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Hi Alison, kevin again, don't send any letters, till you have, received something back from rbs, you can maybe follow the route i took, just keep me in the loop with whats happening.

 

ps. I sent my letters, to my local branch, all recorded delivery, kept the receipts, and could trace, when they received them, then i got the fob off letter, from a tommy mclean, thats when i sent a couple of e-mails to him, and i'll send them to you, when the time comes.

 

chin up

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Thats brilliant Kevin, thanks for all your help, it definately keeps me positive, I can't believe my charges have mounted to £3343!!! How can they take that much money from people, it is horrendous!!!

I take it you mean no more letters after the prelim letters?

Will search for your thread, and thanks again, everyone on this site has been so helpful!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Sorry, me again! Put in Andrew 1 and there are loads of them, do you know which one it was to save to scrolling through them all?

Thanks

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Found it!

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Cheers

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Have received my infamous 'beat it' letter from Tommy McLean!!

Do I wait until the 14 days are up before sending LBA or just send it now? Or should I email him first?

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Well done you getting your settlement? Did you get full amount???

Cheers for all your help in this!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

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Hi Alison,

 

if you personal message me with your e-mail address, i can send you the e-mail i sent to Tommy, you can e-mail him, and send your lba away, as they have replied to you.

 

if you need anymore help, just get in touch, just p.m. me

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