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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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shar37-v-cap 1 **WON**


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Made a mistake on totaling my charges thought it was £1,036 but it is £954.00 for 6 yrs. I have just completed the spreadsheet with CCI and now my total claim has gone up to £4,578.74p. OMG that cant be right can it?? £3,624 interest? based at 34% APR. Have I done it wrong lol??

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It depends how long ago you incurred charges, also if you look at my thread indigoblue vs cap 1 theres a link to what to put on N1 when claiming CCI. Hope this helps

GE MONEY- Settled 5/06/07

Capital One - Won 15/06/07

**Treat everyone as you would expect to be treated yourself**

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THanx bnradford lad. Thats great:D . Im going to send another LBA stating that I am writing to inform you a change to my request for repayment of penalty charges levied on my account.

 

After further research I have reached the conclusion that the amount you have taken from me should be repaid with contractual interest.

If you do not respond to my letter before xxxx I will assume that you will continue to ignore my requests for payment as you have in the past. In these circumstances I feel I will have no other option but to file a claim in county court on xxxxxx for the full amount> Cross fingers for me.

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Hi Shar, I've just settled with CAP1, had to file at court tho! they paid charges, court fee 8% and all intrest they had charged me on account was about 180 less than what i asked for, but i was quite happy with that. Good luck u will get there in the end x

GE MONEY- Settled 5/06/07

Capital One - Won 15/06/07

**Treat everyone as you would expect to be treated yourself**

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Hi Shar, If you enter the amount of the partial payment as a negative number e.g. -£136 on your spreadsheet on the date you recieved it the spreadsheet should work it out and remove the necessary interest from there. No need to put anything in your POC about it. Just make sure the amounts are correct.

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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I wouldn't worry, Cap1 don't seem to do too much defending. They will probably acknowledge in a couple of weeks then send a letter offering settlement soon after. You're nearly there now ;)

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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i just took 3 copies of n1 and 3 copies of spreadsheet and handed them to court cashier

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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It's ok Shar. . the court will send it. Not long now..

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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has anyone read the threads about hull today-should we be worried??

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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I don't think the court case start until 3pm so hopefully some news soon. Fingers crossed for them all. I wouldn't worry too much as I think most claims were settled before the court case today anyway.

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They should looking at their history over the last year. Just the wait now.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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  • 2 weeks later...

In principle you can ask for judgement. However, it would be wise to wait a few days - the banks and card companies often respond late (and the courts LET THEM!!!)

 

 

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Hi all. Received this letter today.....

The defendant filed an Acknowledgement of service on 16 july. The defendant responded to the claim indicating an intention to defend all of the claim. The defendant has 28 days from the date of the service of the claim form with the particulars of claim, or of the particulars of claim, to file a defence. Is this the normal letters people are getting back???? If so what happens now??

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hi shar-they have til the 28th day after the notice was served to come up with a defence-mine was served on july 1st-on july 6th they've acknowledged to defend.

 

so i think i'm right in saying they have til 29th july to submit a defence or is it 14days from 6th july?

 

anyway just sit and wait now-ur getting closer to your payout!!!!!!!!!!!

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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