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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Rockinrodders Vs Barclaycard


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SAR request sent on 11th May to Barclaycard Northampton address. included a photocopy of my drivers licence, plus a full list of all my previous addresses. Unfortunately the account was closed in 2003 and I do not have the card number.

 

Received a letter back yesterday saying they had no record of an account held by me at any of my addresses.

 

Obviously that's rat$hit as I have actually had two cards with them in the past although the first one was closed in about 1999, the second one was closed in 2003.

 

I even had a debt collection company contact me out of the blue about a year ago asking for payment of an outstanding balance of about £800 and place a default on my credit file. After complaining to Barclaycard and the DCA they eventually agreed that there had been an admin problem when I made the final settlement payment, they hadnt closed the account properly and the annual fee or whatever had been charged and had been spiralling for 3 years. They agreed it was a mistake and wiped all the adverse data etc straight away and apologised.

 

So how can they now say that I never had an account with them?

 

muppets!

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I am having the same trouble with NatWest.

 

I dont know if it works but what about sending them a copy of the default from your credit file and ask them to explain - why if they did not supply you with a credit card have they placed a default on your credit file? I assume that it is under Barclaycard card services?

 

If you are still having difficulty then e-mail [email protected] I gave her a wrong account number and she was able to find my account after I supplied her with all my previous address'.

 

Good Luck!:)

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I re-read the letter that Barclaycard sent to me and noticed that it actually said that they could not locate my account and because it had been closed since 2003/4 they would no longer keep any details on it!

 

I thought they legally had to keep information for 6 years?

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I rang the customer relations office at Barclaysham to follow up on why they couldn't locate my account. After a couple of minutes on hold, they found my account and it was still being handled by collections.

 

They said they couldn't find it as it was sold to a debt collector. Now the account was actually sold in error to the debt collector AFTER it was closed and I had paid off the balance. Its a long story.....

 

Anyway barclaycard said that although they can see that they had made an error and had not even thought to check with the collections area for the account, I would still have to send them the SAR request again, because they returned the cheque when they replied last time saying they had no record of an account.

 

Surely the original 40 day timescale is still in operation? Them not finding the account was purely a delaying tactic. They located it no problem when I rang them.

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  • 2 weeks later...

Barclaycard sent me a load of statements, but only relating to 2004 onwards, so they're all blank because the account was closed in 2003

 

They reckoned it might be another 6 weeks for them to get the older data off their microfiche.

 

Its been 36/37 days sonce they received the SAR so Im not waiting another 6 weeks. Shall I write them the non-compliance letter or just get the ball rolling on with a prelim for charges and claim an amount 'to be confirmed'??

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  • 2 weeks later...

Its been well over 40 days and I still havent got the microfiche statements and this is where all my charges were as the account closed in 2002. It was the last 12 months where I think a lot of charges at least late payment and overlimit each month every month.

 

Does anybody know what their standard penalty charge was in 2002 ish? I will then write prelim based on estimate. They havent supplied the credit agreement either and that well well outside the timescale required.

 

I wrote to ICO but they just say they'll write to them and ask them to hurry up

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Just to let you know that it took 98 for my statements to arrive from a closed a/c, and that happened after I issued an LBA for non-compliance of LBA and threatened to report them to the IC.

 

You will get your statemtns but you will probably need to work hard to get them ...

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After the intial delaying tactics of saying they couldn't find my account, I called and they found it in seconds. I sent a combined LBA for non compliance with a further demand for statements. They sent the first part of the statements within a couple of weeks, but unfortunately they were all from 2004+ but the account was closed in 2002-3 so all the statements were blank!

 

It is the older microfiche stuff that I am waiting for that they reckon 'we are not required to supply as we believe that it falls outside the DPA but as a gesture of goodwill we will supply what we can but will take a long time'

 

But the big charges period is 2001-2 and obviously they are taking as much time as they can so they can refuse to supply the earlier ones as they are outside the 6 year scope. Every month they delay they think they are saving themselves 2 x £20 for charges that become over 6 years

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I received the rest of my statements today dating back to 2002 when I opened the account. There was only £300 in charges.

 

When I settled the account in 2003 I paid them £163 short as agreed with them as full and final settlement with the DCA that was chasing the debt at the time.

 

I am not sure whether to bother reclaiming the charges or if its best to let sleeping dogs lie as presumably they will try and offset any repayment against the balance they wrote off in 2002.

 

I do not have a default on this account and am concerned that they might try and give me one in retaliation if I take them to court to reclaim charges.

 

Any else had similar experiences?

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