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Barclays Delay with statements


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I have sent Barclays my first letter asking for copy statements with a cheque for £10.00. I had my cheque returned with a letter saying my statements would follow. After 40 days I still had no statements so I called Barclays and was told they had no records of my first letter and now would send my statements in the next 28 days. How can I speed this up? Has anyone else had this problem?

 

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send them http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

with another cheque for £10 ..... then ring 0800 282 390 and speak to an advisor .... Did you send the letter recorded/registered delivery ?

I had a similar problem took a few calls to the above number and a non compliance letter to get my statements

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