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    • I apologise if I was being unclear. Where it currently stands is that they will have it repair, placing scaffolding in our garden for 5 days. They have moved fast, but we will still have to postpone our contractors, meaning, we won't necessarily have the work done in time for the wedding and therefore will incur additional expenses for either a marquee or a wedding venue. They are vehemently against having any kind of liability in any regard but continue repeating that they are legally entitled to use our garden for their repairs (I believe this is true unless the work can be carried out using a cherry picker). The neighbour seems either indifferent or oblivious to the fact they can't reach all of the side of the roof from the space where they can place the scaffolding. They have asked their roofer of choice about using a cherry picker but the roofer has said it wasn't possible. It's not clear whether the roofer doesn't want to use a cherry picker or whether there is an issue with it. They have told us it is a problem that we are installing a gazebo as it will prevent them to access their roof from our garden in the future?!?  
    • Couldn't agree more, really wanted a true ruling on this just for the knowledge but pretty sure the Judge made some decisions today that he didn't need to?.. maybe they all go this way on the day? We hear back so few post court dates I'm not sure. Each Judge has some level of discretion. Their sol was another Junior not even working at their Firm, so couldn't speak directly for them! that was fortunate I think because if she would have rejected in court better, she might have  been able to force ruling, we are at that point!, everybody there!!, Judge basically said openly that he can see everything for Judgement!!!  but she just said "I can speak to the claimant and find out!" - creating the opportunity for me to accept. I really think the Judge did me a favor today by saying it without saying it. Knowing the rep for the sol couldn't really speak to the idea in the moment. Been to court twice in a fortnight, on both occasions heard 4 times with others and both of my claims, the clerk mention to one or both parties "Letting the Judge know if you want to have a quick chat with each other"! So, it appears there's an expectation of the court that there is one last attempt at settling before going through the door. So, not a Sol tactic, just Court process!. Judge was not happy we hadn't tried to settle outside! We couldn't because she went to the loo and the Judge called us in 10 minutes early! - another reason to stand down to allow that conv to happen. Stars aligned there for me I think. But yeh, if the sol themselves, or someone who can make decisions on the case were in court, I would have received a Judgement against today I think. She was an 'advocate'.. if I recall her intro to me correctly.. So verbal arguments can throw spanners in Court because Plinks dogs outsource their work and send a Junior advocate.
    • that was a good saving on an £8k debt dx
    • Find out how the UK general elections works, how to register to vote, and what to do on voting day.View the full article
    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
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Just going to "have a go" at Barclays...


jackieandwayne
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Hi J&W

 

I understand your line of thinking in respect of the Human Rights issue however you cannot indicate a HR issue on the basis of a Stay that has not in fact been issued at the date of you submitting the AQ. The only way you could reasonably justify a HR contention is where you could provide documentary evidence that your particular case had been selected for Stay and since you cannot pre-empt this ie acquire such evidence, I cannot see how you could argue the cause.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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How about when the Court writes to say it has been stayed? Can I start arguing HR then perhaps? It just seems like we are all in for a lengthy wait so we may as well be just as annoying to the powers that be in the meantime. Use the time as a learning curve.

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HR is one of the main arguments already included in the Objection to Stay template.

 

Some posters have suggested that judges have indicated that the HR issue is with some merit so it's certainly worth researching it more to see whether HR can be more potently argued.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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  • 7 months later...

Well, its been a while since I posted about this topic, been waiting like everyone else - OFT case.

 

In the meantime. I had to move banks eventually to get back control of my money. I wrote to barclays and told them that I wanted to cancel all dd's and standing orders. I didn't say i was closing my account or that they wouldn't be able to rob me of my salary this month. (Its like a breath of fresh air by the way, having control again!)

 

I didn't set up any DD's the other end, I told all of them that I would pay them by card and then reset up DD's later. Well now, is it my fault if Barclays ignored my letter and very kindly paid everyone for me? 10 of them? and charged me so much money for the privilige! The account is in dispute they can't do anything about my overdraft now, and i have just had a great month with my salary to myself and all my bills paid for! My letter was signed for, so they can hardly say they didn't receive.

 

Anyway, last week I got a nasty letter from their collections dept with a big red sticker on it. Action will be taken, blah blah blah. It was very inconvenient to have to reply to them and introduce them to the other department, customer services, who last year sent me a letter to tell me all about the OFT case etc etc. and assuring my my complain was on hold until the outcome. In these letters I pointed out that both Barclays and I are conversant with consumer law, did they really want me to report them to whoever, would they please just speak to each other, bugger off and leave me alone or i will bite. I also explained the need for them to try and be patient until the outcome of the OFT case is known.

 

This morning I had a telephone call from a Susanna of collections. She was very apologetic and stated they didn't know the account was in dispute. I politely suggested they use a simple flagging system on their computers! And of course no action will be taken until the outcome of the OFT case is known; She grovelled so much I thought she might offer to wipe out my overdraft - but no such luck!

 

Just thought I'd share this little ditty - it cheered my day and made me laugh!

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Hi J&W,

 

Did you ask the bank to refund the chgs made by them in connection with them paying the cancelled DD's.

 

Just a thought as interest will be mounting on the o/d and this would save you a bit.

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I did say that in fairness they shouldn't be charging interest on something that was their own fault. I said i had the signed postal slip - no comment was made, but I will write and point this out to them!

 

What I'm doing is putting aside a set amount each month in readiness in case we lose out in the OFT case, so that I can clear it straight away.

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Ooo, wash your mouth out !!

 

Sensible but hopefully not necessary.;)

 

Definately take this up to get any resultant chgs withdrawn. If they won't play, you'll get the chgs refunded later on anyway.

We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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