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Brownfish vs HSBC


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Hi everyone, I've been lurking around for a while now, but I've finally decided to do it.. I have no idea how much HSBC could possibly owe me so I'm sending my 1st letter today.

(The data protection request letter found in the templates library.)

I'm really nervous about it and hope you guys will be there to help me out!!

 

Thanks in advance

 

Laura x

HSBC owe me £2053.50 (don't forget the 50p!) :D

Prelim letter rec'd - 23/06/06

Breakdown of charges rec'd - 29/06/06

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Good luck! They paid me in full a couple of days ago, all it needed was a little patience and commitment - you'll get yours too :)

 

Loz

I hate Alliance + Leicester

BT: No longer a customer :)

HSBC: £1222 refunded 28/5/06; Second claim of £737-24 refunded 9/11/06; PPI + interest on personal loan refunded 27/7/08

MBNA: £100 refunded on first claim of £112; £208 refunded on second claim for £108 24/9/07; PPI £256-28 refunded 8/4/08

NatWest: £1581-71 refunded 16/12/06; personal loan CCA agreement not provided

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Yes, good luck and keep us posted. If you check the HSBC forum you will find that, whilst they take it to the edge, there is a pretty standard set of procedures to getting your money back.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks everyone for the reassurance, will keep you posted! ;)

HSBC owe me £2053.50 (don't forget the 50p!) :D

Prelim letter rec'd - 23/06/06

Breakdown of charges rec'd - 29/06/06

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  • 4 weeks later...

Hi everyone,

 

Well just to keep you posted and as a diary of events for me:

 

I got my statements from HSBC

Calculated they have charged me £2053.50 over the last 6 years

Sent Prelim letter (asking for it back)

Which they received 23/06/06

So now I'm just waiting.....:roll:

HSBC owe me £2053.50 (don't forget the 50p!) :D

Prelim letter rec'd - 23/06/06

Breakdown of charges rec'd - 29/06/06

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nice one, again just keep us informed,

 

b.o.l. ;-)

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Well, like a few other posts on here at the moment, I got in yesterday to a letter from HSBC asking for a 'full itemised breakdown' of the charges.

I didn't send a list of charges with the prelim letter 'doh!' so I assume (hope) its a stalling tactic.

Just a quick question guys.. Do you think I should send another letter with the list of charges stating that the 14 days still stands and reaffirming my position etc, or shall I just get this list of charges sent off asap.

 

Thanks in advance x

HSBC owe me £2053.50 (don't forget the 50p!) :D

Prelim letter rec'd - 23/06/06

Breakdown of charges rec'd - 29/06/06

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Decided to send a short letter reaffirming my position and reminding them they have 14 days from my original letter to respond 'positively'! and enclosing my itemised breakdown..

 

Does anyone know if I should send this to my branch or to the address on the Letter they sent me?

 

Mr Colin Langdale

Senior service quality officer

 

Thanks x

HSBC owe me £2053.50 (don't forget the 50p!) :D

Prelim letter rec'd - 23/06/06

Breakdown of charges rec'd - 29/06/06

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Decided to send a short letter reaffirming my position and reminding them they have 14 days from my original letter to respond 'positively'! and enclosing my itemised breakdown..

 

Does anyone know if I should send this to my branch or to the address on the Letter they sent me?

 

Mr Colin Langdale

Senior service quality officer

 

Thanks x

 

i's send it to the address on the letter now you have a named contact, otherwise the branch has to forward it on and hope it goes to the right place,

 

they recived my letter on the 23 also but enclosed breakdown of charges, wonder when they'll respond to me?

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Thanks James, Its so good to get reassurance from others on this site.

Really nervous about the whole thing - but hopeful!

 

Fingers crossed for you too ;)

HSBC owe me £2053.50 (don't forget the 50p!) :D

Prelim letter rec'd - 23/06/06

Breakdown of charges rec'd - 29/06/06

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no need to be nervous, if you need reassurance you know where to come :)

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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