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    • Sorry, I may have forgot to get back on this. Please monitor for a reply tomorrow
    • Yes, now its just about getting the WS / Court bundle finalised to send to the court / Evri. I've attached the most recent version of the WS / Court bundle to save having to scroll back up to the previous post (#204) where it was also shared. If you, @BankFodder or anyone else has any feedback on this, i'd be grateful for your thoughts. In my previous post #204, i'd also attached an invoice from Packlink which shows that I was charged by Packlink for these services: "drop-off at Her mes - Next day delivery" and "Proof of Delivery". It also has the payer's address and there are "Origin" and "Destination" fields which have the postcode of the sender [origin] and the recipient [destination] - I have redacted personal details in the attached invoice.  I am already including this in my evidence bundle (without the redaction) but wanted to share this redacted version so that other people can consider this as example in their bundle of Packlink and Evri's contract being instigated by the sender of the parcel who has paid for the service, and further shows that there is information in the invoice to identify that a third party beneficiary (the sender / recipient) is involved in this transaction. I have also attached this redacted invoice in this post to save having to scroll back up. Happy to get any thoughts and if this invoice is no good, then please let me know.   Draft - Witness Statement and Court Bundle redacted.pdf Packlink invoice - REDACTED.pdf
    • Does anyone know if I would be allowed to record conversations with health professionals for my own use on my phone without them knowing. I know that we are allowed to record phone calls. I do record some of my phone calls for my own use due to my disability and if anything is said then I am covered. I would only record audio in private area's of myself and the professional dealing with me. I know I could not get and other persons audio in it and I don't intend to. my only other option is to buy a body cam but I am not sure the rules regarding this.I never thought i would have to but things are getting worse Thanks for any guidance 
    • Thanks for that. I will give them till Tuesday. Thanks for your help, very much appreciated. 
    • Ok thanks for that, well spotted and all duly noted. Yes they did eventually submit those docs to me after a second letter advising them I was contacting the ICO to make a formal complaint for failing to comply with an earlier SAR that they brushed off as an "administrative error" or something. When I sent the letter telling them I was in contact with the information commissioner to lodge the complaint, the original PCN etc quickly followed along with their excuse!
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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HSBC vs. The Large Portion


The Large Portion
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This is always a tricky question Paul and your the only one who can answer it.

 

If you accept the HSBC offer you will have the cash they have offered in about 10 days, you will loose your court fees and the statutory interest.

 

If you carry on with your claim you will get all of your charges back (less any they have already paid you) plus your court fees plus 8% statutory interest, but probably in around 2 to 3 months time.

 

You have to weigh up how much you need the money now and all the hassle of taking DG to the wire against how much you realy want to stuff one back to HSBC

 

pete

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Ok, round two is on. I've replied to the letter, indicating that I would accept the amount they've offered plus my court fee in relation to the fact they took such a long time to reply. If I get that, I'll settle. Which saves them about £470 if they accept too, and I hope they'll see that point too!

 

Are we taking bets as to how long it is before I get a reply? I'm thinking...three weeks (maybe months :rolleyes:)

 

Thanks again for the advice, fingers crossed time!!

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  • 2 weeks later...

Right, they've sent a letter back saying that since I've already registered with the courts, they're no longer prepared to converse with me and will now leave that to their solicitors.

 

Wonderful!

 

One question I do have is about the refunded charges. They refunded £200 worth of charges in October last year so on the spreadsheet I've reduced the charges for that month to 0, and reduced the month after to £25 (they were orgininally £100 and £125 respectively). This shouldn't have any bearing on the amount claimed or interest charged should it?

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Hiya Paul, good thats all normal, one thing just struck me... reading your thread again, did you send the court and DG a copy of your claim schedule ? if not here's jo's post again, I've made a couple of alterations (in red) because your claim has moved on...

 

Now you have done your claim with MCOL you need to send 2 copies of your schedule of charges to MCOL:-

 

Your name & address

 

The Court Manager

Your local court's address

 

 

Date

 

Dear Sir/Madam,

 

xxxxxxxx –v- HSBC Bank Plc

Claim No: xxxxxxxxxx

Date Issued: xx xx xx

 

Please find enclosed the schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount in my claim, namely £xxx.xx, plus the court fee of £xxx.xx.

 

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.

 

Yours sincerely

 

 

Then, once you have received the acknowledgement notice that DG intend to defend you will need to send a copy of your schedule of charge to DG:-

 

Also look here

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/78873-new-after-28-days.html

 

You could combine this letter with your first nudge to DG

 

DG Solicitors

12 Calthorpe Road

Edgbaston

Birmingham

B15 1QZ

 

Date: xx.xx.xx

 

Dear Sir,

 

xxxxxxxxxxxx‘v’ HSBC Bank plc

Claim No: xxxxxxxxxxxxx

Date of Issue:evil:x.xx.xx

 

Please find enclosed a copy of my schedule of charges and interest claimed under section 69 of the County Court Act 1984 at 8% from the date of each charge to the date of the claim. Please note that I am continuing to claim interest at 8% until judgement or settlement at a daily rate of £x.xx per day.

 

Yours sincerely

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Thanks Pete :)

 

Sent my charges schedule with my N244 and new N1 after I ballsed up first time around, just waiting for the letter to say that D&G are defending before I send a copy to them too. Although I did send a further copy of them to HSBC when I attempted to negotiate with them. Silly me!

 

Yet more waiting, lol. Fingers crossed, as always.

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  • 2 months later...

Right!

 

I didn't realise that after I had my claim modified I had to reserve the claim (duh), but now that's all been done. This is still all because I didn't get it right in the first place, but I'm over that now and everything is going smoothly again.

 

N1 posted to HSBC, second copy to MCOL and a charges breakdown attached to the lot.

 

One thing that did make me wonder is that HSBC filed a defence within a week of receiving the claim (well, I've just received a copy of the document from the courts that states DG is filing a defence). Within a week though?

 

I'm right in thinking that now I sit back and wait for directions, right?

 

Lol, I hope I can get there.

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Hiya LP I think what you have is probably the acknowledgment that DG (HSBC) are going to defend your claim. On the notice of issue you got from the court there will be a "deemed served" date, DG will submit there defence 28 calendar days from that date (its still pretty standard and basic) then you will get directions from the court.

 

pete

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  • 2 months later...
  • 2 weeks later...

Hiya LP, Happy Christmas and a very prosperous New Year to you too :).

 

For now all we can do is watch what is happening with the test case :rolleyes:. I think the first point where we may be able to start the ball rolling again will be after the first instance judgment is awarded in the test case.

 

Although its almost guaranteed there will be an appeal against this judgment the judiciary (judges) may feel enough clarification has been made to allow our claims to be heard and the stays could start to be lifted.

 

we just have to hope :)

 

pete

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