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    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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doompixie ~v~ Lloyds TSB ****WON!****


doompixie
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Does anyone have a template letter for getting my account activity suspended whilst claiming? I have an overdraft reduced by £50 a month and I'd like to stop paying this until the claim is over (by which there should be no overdraft to pay off).

 

I'm not great at writing letters and am a bit stuck as to what exactly I should be saying :???:

 

Any help appreciated, thanks

 

~ Tilli

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i dont think you can do this

other than asking them directly

should be done in less than 2 months normally anyway

if you already know the figure you wish to claim

it should be done in a month if your lucky

 

dx100uk:D

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Someone told me I could contact the collections department and tell them that the account is in dispute. I'm very low on cash this month and don't think I can afford to pay it in any case. They took almost £100 from me in charges and interest at the start of this month and it's really screwed me over trying to keep up with their payments.

 

Another question though: during the claim against them can I request that further pending charges (i.e. ones that have been incurred and are about to be taken) be removed?

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When filing your claim use this name and address:

Lloyds TSB Bank Plc

25 Gresham Street

London

EC2V 7HN

 

Try and stick to one thread please.

 

In case you are not aware when you file using MCOL send 2 copies of your schedule of charges, clearly marked with your claim no. and a brief covering letter asking for them to be filed with your claim to:

 

The Court Manager,

Money Claim On Line

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

 

Dear Sir/Madam

 

(Your Name) –v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

 

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.

Yours sincerely,

 

Wait until you receive the Notice of Acknowledgement (not the Notice of Issue) from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim

 

Dear Sir,

 

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

 

Please find enclosed a copy of my schedule of charges relating to the above claim.

Yours faithfully

If I have been helpful please click on my star and add a comment.

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My earnings are not paid into my Lloyds account, but if I do not keep up payments it will just incurr more charges. I'm trying to avoid this as I'd rather not go through a second claim to resolve it.

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I'm due to initiate my claim via moneyclaim on the 29th march. I've recently recieved a letter saying I have £65 of charges to pay on april 2nd. Can I add these charges to my claim before they've been taken? If not, should I wait until they have to start my claim, or ignore them and perhaps start a new claim afterwards?

 

Thanks

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according to what i have read on other threads, you can add new charges till you file your court claim just make sure the court/bank get copies as normal.

 

dx100uk;)

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Prelim sent, standard fob off recieved, LBA sent, no reply, filed with MCOL last night :)

Just waiting for a working printer so I can send my schedule of charges to MCOL...

I'm sure someone said to me I should send 2 copies in, is this right? Also, by what time should I get it in by? Obviously I'm trying to get it done asap, but it'd be nice to know the deadline.

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I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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  • 2 weeks later...
  • 3 weeks later...

Recieved Notice of Transfer of Proceedings. They are dispensing with AQ.

The defence is attached but nowt else, just wanted to check that I don't actually need to do anything yet? i.e. send stuff?

Also, will there be a fee? My claim is just under £900. All I've seen mentioned is a £100 fee for claims over £1500 so not too clear on this.

 

Thanks :D

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Guest ChloeJane

Hi Doompixie,

 

Yes it is for claims over £1,500 that have to pay the £100.

 

SO NO FEE FOR YOU!

 

There is little you can do now as the matter will be transferred to your local court. It is then that they decide if the AQ is to be used or not.

 

MCOL do no allocate one and leave it to the discression of your local court.

 

Nothing more now till you hear from the court and a good link is here

 

http://www.consumeractiongroup.co.uk/forum/general/80091-your-court-dispensing-allocation.html

 

Now maybe read up on bundles to prepare. A link is here.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

 

And...maybe this one! Just to cause overload...?

 

http://www.consumeractiongroup.co.uk/forum/guidance-notes/64911-got-court-date-guide.html

 

Happy reading,

 

CJ

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What is it that ensures you agree to the T&C's? I assumed it was a signature, but my account was opened when I was 13, so junior account rules applied (impossible to go overdrawn and therefore impossible to cause charges). Since then I don't recall signing anything. When I turned 19 they automatically sent me a new card and pin, and a note saying they had upgraded my account to a current account. I really don't remember sending anything back or agreeing to anything new, in fact I knew nothing about charges until they started adding them to my account :confused:

Does the fact that I used the account mean I agreed to the T&Cs?

 

I asked my mother if she still has the paperwork from when my account was opened, but no luck yet.

 

Not really sure if I plan to do anything with these musings, but even so, I'm curious.

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"If you do use your card to create an overdraft we have not agreed or to exceed an agreed limit, you will have broken the terms of the Account"

 

Thats about the only relevant thing I can find on there, not sure if it will help

 

Edit: also found some credit card T&C's. "We will charge you blahblahblah. We will also charge reasonable costs and expenses resulting from you breaking these conditions." yeh, right :rolleyes:

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Hi Doompixie.

 

Do you have access to a scanner?

Could you send them to me by PM, please. They would be most useful.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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*attempting scanning now* the writing is tiny so not sure how clear this is going to be. However I would be able to send hard copies if neccessary.

Also, I'm not sure how/if I can attach files in a pm?

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