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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Khalid302 v Halifax **WON**


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Ofcourse if in the unlikely event they dont there is a Data Protection Act non complaince letter in the faqs, send that in when the 40days are up and you will recieve them. As for the account numbers etc, they will have it on their records as long as you can remember your address.

Thanks again and good luck

Khalid

Thanks for that as you said - we need the support!

BTW I have the account numbers thankfully remembered them (:() and then checked them out against some very old info that I had! The numbers I was referring to were the telephone numbers.

Take care

Boo

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Have written my letter to Halifax, however just wondering should I include like a cut of date for them to refund me. On MCOL I am able to issue a warrant now..So just wondering. WOuld like my money sooner thats all.

 

Also in their letter it simply stated that she had arranged for the money to be returned to my account, (be it the wrong figure which I rang up and gave to them) It didnt say it would be returned within five days or anything.

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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Khalid this is your call.

 

Of course you can give them a deadline ........they are perfectly capable of responding to that if they want to.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Khalid this is your call.

 

quote]

 

:D What would you do Martin?

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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The letter that Rachael sent you should have her direct contact line on.

I would call her and demand to know exactly when the payment can be expected.

We know that they only have to press a few buttons for that to happen so there is no excuse.

If there is a good reason for dealing with an issue by phone...then they dont get much more important than this.

 

If you did this by letter it would still take time.......by telephone you would know in an instant.

 

Personally I do not see them as wanting this to carry on any longer now.

 

She should be able to give you an exact day when the money is repaid let her know that if she cannot do that then you will not co-operate any further with them and inform the court that you do not consider the claim settled.....and you will do that right away by telephone.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I will call her first thing in the morning. Letter is scrapped. Just needed that push. Are you near Bedfordshire, Ill buy you keg of beer.:D:oops::p:D

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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I have seen her number here.......her e mail is deffo here somewhere You could fire an e mail off todat saying you will be calling her !!

 

Im nowhere near Bedford.........but for a keg of beer .......Its worth a trip ha ha

 

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Khalid....heres another contact too.

 

A.O,Brian (RAH)

 

This is the solicitor from my own Halifax claim form tel 01422 391096

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thats a number I have, no email on the letter tho. Will search for it. If anyone sees it can you kindly add it to my thread. Make the trip mate, at the risk of blowing your bubble, if it wasnt for you guys, i would not have the guts or the will power to do this. I'd be a mess, trust me. :o

 

Can all women please disregard this comment please! :D

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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Found it!

R Hinchliffe (probably Ms)

Litigation Lawyer

Halifax PLC

Trinity Rd

Halifax

Legal Services - Retail Division

01422 391096

Fax: 01422 333453

Email: [email protected]

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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thats it.......I was forgetting it was HBOS.

 

Incidentally its quite easy to work out a lot of bank e mail addys.

 

If you know the persons name and spelling.....they usually put the dot after their first name then follow on from there.

All you need to know is whether they are using .com or.co.uk addresses.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I notice thats the same phone number too........so if they say she aint in the office....then one of the other legal team will be able to sort it

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Just sent email, stating that i will be calling her tommorrow. Going to ask for deadline 5pm tommorrow for all payments to be made. Lets see what she says.

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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She gotta say she will sort it !!

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Just wanted to say congratulations Khalid and all the best for tomorrow.

 

Your percerverence (spelt correctly?!) has paid off (excuse the pun :) ) and will give all the rest of us hope and encouragement.

 

Missy xx

Halifax Sept 2006- SAR, Prelimanary Letter, LBA, MCOL, Settled & WON! :lol:

MBNA started March 09- SAR,Prelimanary Letter, LBA, WON! :lol:

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Perseverance Missy.........we all got that !

 

:D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Just wanted to say congratulations Khalid and all the best for tomorrow.

 

Your percerverence (spelt correctly?!) has paid off (excuse the pun :) ) and will give all the rest of us hope and encouragement.

 

Missy xx

Thank You Missy and good luck with your claim. You will get it, I promise you.

 

Martin, I'll make sure she will say yes, tell her about some newspapers that will write the heading "Charity Homeless officer working with runaway children calls balliffs to recover bank charges". Bet she will like that.

 

I feel like a kid on christmas eve, wanting to go to sleep earliar so santa will come quicker! I've decided that my current koi pond is the right size for now. As the wife and kids are away it is the perfect time to do some decorating, a nice suprise for when they get home. Missus wanted laminate flooring in the living and dining room so will do that instead, asked over a year ago. Daughter wanted a new computer so she will get that and I will sit back with a glass of wine and ponder how I took on the Halifax with my friends and won.

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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Thank You Missy and good luck with your claim. You will get it, I promise you.

 

Martin, I'll make sure she will say yes, tell her about some newspapers that will write the heading "Charity Homeless officer working with runaway children calls balliffs to recover bank charges". Bet she will like that.

 

I feel like a kid on christmas eve, wanting to go to sleep earliar so santa will come quicker! I've decided that my current koi pond is the right size for now. As the wife and kids are away it is the perfect time to do some decorating, a nice suprise for when they get home. Missus wanted laminate flooring in the living and dining room so will do that instead, asked over a year ago. Daughter wanted a new computer so she will get that and I will sit back with a glass of wine and ponder how I took on the Halifax with my friends and won.

 

 

Ha Ha .....So looks like the hard work with the HALIFAX..will be at the forefront of more work to come......Dunno about you thinkin its Christmas.....when the wife and kids come back it will be Christmas for them !

You deserve more than a glass of wine........actually I was in Tesco tonight and saw they got Champaigne on offer at half price down from 12.00 to 5.99

 

I know Champs gives some people a headache.......but it wont be half the headache you been used to from Halifax......

 

:D :D :D

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Ha Ha .....So looks like the hard work with the HALIFAX..will be at the forefront of more work to come......Dunno about you thinkin its Christmas.....when the wife and kids come back it will be Christmas for them !

You deserve more than a glass of wine........actually I was in Tesco tonight and saw they got Champaigne on offer at half price down from 12.00 to 5.99

 

I know Champs gives some people a headache.......but it wont be half the headache you been used to from Halifax......

 

:D :D :D

 

Well thats what its all about, christmas every day for the kids. As for champs, wouldnt be right without the wife, so I will wait till she is back. Bank charges occured because I was desperate to clear my debts so I would spend all my money clearing one bill at a time rather than reaching an agreement with them all. Incurred more debts, bigger mess. Then got married! Wife helped and sacrificed a lot and I finally cleared 98% of all debts 4 years into our marriage. Thats why I will wait. Only Captial One is now outstanding and that is all charges anyway so it shouldnt be a problem. So this money is all a bonus and it will be christmas for the next few months.

The most satisfying thing about reclaiming my rights is that I remember how diffcult it was when I was getting further into debts and paying off charges and now it will all come back.

 

 

Ps. What a soppy git I am!

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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I feel like a kid on christmas eve, wanting to go to sleep earliar so santa will come quicker! I've decided that my current koi pond is the right size for now. As the wife and kids are away it is the perfect time to do some decorating, a nice suprise for when they get home. Missus wanted laminate flooring in the living and dining room so will do that instead, asked over a year ago. Daughter wanted a new computer so she will get that and I will sit back with a glass of wine and ponder how I took on the Halifax with my friends and won.

Let us know when the money is in your mitts - you so deserve it and as I said earlier this thread has had so many ups and downs but has been a real pleasure to read - well done sweetie:lol: :lol: :lol:

;) Boobaby

Please hit the scales if you think I've helped!

Please note that advice given is purely my opinion and should be treated as such.

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

HSBC Claim - August 2006 £2,700 paid November 2006

Halifax Claim - August 2006 £4,100 paid December 2006

GE Capital - August 2006 - settled

Log Book Loans - August 2007 - sorted

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Not soppy...it's a great feeling, isn't it?

Abbey Prelim Letter sent 16/06/06 - LBA sent 30/06/06 - MCOL served 22/07/06 - Acknowledged 26/07/06 - Defended 16/08/2006 - Settled 20/09/06 :o

Abbey 2 Prelim Letter sent 22/09/06

Abbey 2 LBA sent 9/10/06

MCOL 03/11/06

Cap One Prelim sent 28/06/06 - LBA sent 13/07/06

MCOL served 05/08/06 - Acknowledged 02/08/06 - Served 05/08/2006 -Settled in full 22/08/06 :D :D

Halifax Prelim sent 03/07/06 - LBA sent 17/07/06

MCOL issued 03/08/06 - settled in full 09/08/06 :D

MBNA S.A.R sent 21/08/06 Settled 21/09/06 :-o

Morgan Stanley S.A.R sent 29/09/06

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Khalid, well done!!!!!!!

 

been away for a few days, but was so pleased to catch up on you good news - you enjoy!!!

 

Take care Amanda

:pAmanda :p

 

CURRENT ACCOUNT HALIFAX

Data Protection Act sent 21.6.06

Prelim sent 26.6.06 by post and e-mail

offer rejected as full payment £315.00 3.7.06. Willing to accept as Partial .

LBA sent 10.7.06 by post and e-mail

offer rejected as Full payment £946.00 19.7.06. Willing to accept as Partial.

Online Money Claim filed 24.7.06 £3,011 inc int and fee

Issued 25.7.06 (not acknowledged yet)

:!:

Judgement requested 15.8.06, Halicrap Acknowledged 15.8.06!!!! What is going on with them!!!

:mad:

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Not soppy...it's a great feeling, isn't it?

 

Not to great at the moment as I have just got off the phone with her. :mad: Explained that if the money was not in my account by four this after noon I will be issuing a warrant and calling a few journalist friends of mine and they will be printing the stories for the three rags that they write for. :lol: She explained that this was not neccessary and she had made arrangement with her department to return the monies however it was a automated process and their was nothing she could do to speed it up, however it will be in my account by thursday at the latest.

 

I explained that as a gesture of goodwill which they were so willing to give me in previous correspondance they will give me the whole amount including the interest etc, she stated she had asked for the charges and court fees to be returned as per the claim form. Explained that this was my first time is taking on a large corporate bank, but not the last and that I had made a mistake and that if the interest was not returned to me then I would just issue another claim againist them for that. :smile: (Not sure if I can) She relented, she sighed, probably because its monday morning and what a great start to the week and said that she will see if she can pay the interest with her department, however it will not be returned until after thursday as it will need to be approved.

 

Finished by saying that as a gesture of good will to HBOS, I will wait till Thursday 4pm to file a warrant if the money is not returned blah blah blah. Asked me to hold for a moment, moment passed she returned and said that she will contact me as soon as she was made aware that the monies had been refunded and with a definte date for interest to be paid to. Said to wait for her call, I replied that I will wait till Thursday 4pm and bid her good day.

 

Didnt hear a good bye, more of a ummmm.:lol:

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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Make sure you contact the court and check they have not been on to them.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Martin, I have done and nothing. Rachel had rang up to see how much the claim was for, didnt leave any notices stating judgement was satisfied.

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

Link to post
Share on other sites

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Please

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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