Jump to content


Shupa v HSBC **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6414 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have been trawling through the forums looking for this bit of info, but so far it remains elusive. Apologies if it is there somewhere...

 

I have written my Data Protection Act letter in relation to my claim against HSBC, but am not sure who I should make the £10 cheque payable to.

 

Can anyone help?

 

Thanks!

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

Many thanks!

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

DPA letter sent yesterday 23/5/06 by recorded delivery.

 

I have 4 accounts with them: 2 personal, 1 joint and 1 (paid off now!) credit card. All were included in the DPA letter. Am dying to see what they come back with!

 

4.gif

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

Good luck - and keep us posted.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • 2 weeks later...

Just received a letter back from HSBC in reply to my DPA request for statements. What a pleasant surprise... they were very helpful AND returned my £10 cheque as they are "happy to waive any fees for the production of this information"!!! :eek:

 

They have said they will be sending the statements (for 3 accounts!) for the period in batches and have asked their card department to deal with the Mastercard part of the request.

 

Before I start patting them on the back however, I will wait and see what arrives, and how complete the info is.

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

  • 1 month later...

Well I thought it was too good to be true... After a promising start regarding the sending of my statements, Hsbc did not manage to send everything I requested. There are pages and pages of information missing so I have sent them the DPA non compliance letter to chase up the unsent remainder.

 

Lets see how long they take now...

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

  • 1 month later...

FINALLY I have got it together (young baby in the house!) and sorted out my preliminary request for HSBC, requesting £2183.75 from 3 bank accounts and 1 credit card. Going to send it today, so the clock will start ticking from Monday...

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

  • 4 weeks later...

Well, been a while since I updated...

 

I got no response from my first letter, so sent them the LBA. This time, it took them a week to reply, with an offer of £1775.00 (I told them I wanted £2088.75). I got the letter that said they would win in court but for "commercial reasons" they would rather pay up. Going to tell them I accept this figure as part payment only, and that I will chase them for the rest in court if necessary...

 

I am wondering though, has anyone else done this, and actually received the part payment, and still had to carry on to MCOL for the rest? Or has the bank just gone on to repay the full amount?

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

:D :D :D YAY!!! Had a letter today offering me the full amount from all three of my accounts! (Am waiting for the credit card bunch to do the same though.) Still, a VICTORY for me :D :D :D

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

Just added my bit to the survey, and will send a donation as soon as the money arrives in my account... hopefully by the end of next week according to their letter. ;)

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

nice one well done!

 

lisax

if i have helped you at all click please the scales on top right!

 

ABBEY

11/4 S.A.R - (Subject Access Request) SENT OFF

1/6 LBA SENT

22/7 LETTER SENT REQUESTING THEM TO REFUND CHARGES

15/7 STATEMENTS RECEIVED (ALL 6 YEARS WORTH)

20/7 CLAIM ISSUES IN OLDHAM COUNTY COURT.

8/8 CLAIM ACKNOWLEDGED GIVING THEM TILL 21/8.......

SETTLED IN FULL!!!!!!!

 

T MOBILE i won!

16/6 Data Protection Act SENT OFF

 

5/8 t mobile have failed to comply with the Data Protection Act/S.A.R - (Subject Access Request) reques ....BRING IT ON BABY!!

7/8 LBE SENT GIVING THEM 7 DAYS TO COUGH UP MY CASH

7/9 FULL REFUND BEEN SENT!!

Link to post
Share on other sites

  • 3 weeks later...

My victory against HSBC is now complete as I have got back all the money I requested. Donation on its way!

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 11 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6414 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...