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    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
    • IMG_2820-IMG_2820-merged.pdfmerged.pdf Case management was this morning. Here is the Sheriff’s order. Moved case forward to 24/05.   He said there was no signed agreement and after a bit of “erm, erm, yeah but, erm” when he asked them, he allowed time for sol to contact claimant.  what is the next step now? thank you UCM  
    • I've had a quick (well, quick for a thread of this length),  read of this thread and to be honest I'm struggling to make heads nor tails of the actual crux of the issue here. You seem awfully convinced that whatever is going on is worth the fight and the odds are in your favour but with how the thread has gone it seems that one trail goes cold so you simply move on to another in an attempt to delay the inevitable. All it does is end up digging holes and confusing others and yourself which means any advice given to you is completely pointless. I note that for the life of this thread there has not been any documentation or correspondence uploaded for people to have a look. Have you got any that you'd be willing to redact and upload for members to assist you? Right now, it seems people are shooting out advice while being in the dark because it's starting to become very difficult for people who weren't here at the start of this (including myself) to follow along. Right now, this whole thread is just hypothetical "He said, she said" and is going nowhere fast. Nothing more than basic advice can be given which, as you've sought out some legal advice, is likely not sufficient to actually come to any sort of conclusion. I, personally, am starting to agree with others that it may be best to consider bankruptcy and put the matter behind you.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Scooter fault not being resolved


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Hi All,

 

Im looking for some advice, I had an accident on my scooter 5 weeks ago today which was caused when I the left hand grip came off in my hand as came down the kerb to join the road, I wasnt riding quickly or erratically but I lost control and ended up hitting the kerb on the other side of the road, it wasnt a high speed impact, infact it was almost humorous as to how slow the crash was, but my scooter was damaged and unridable. Obviously I examined the hand grip and there was no obvious way it was fixed to the handlebar, it wasnt glued, nor held on with screws and nothing had broken, it simply slid off in my hand.

 

I purchased the scooter new last summer, new from the Aprilia Centre in London, so I contacted them, and used the company that they recommended to have the scooter recovered at a cost of £140.00. I wrote to them asking that the scooter should be repaired at thier cost and that they should refund my out of pocket expenses.

 

I have continually chased them for the 5 weeks and not until yesterday did I get a response which was that I should take the issue up with my insurers, but I dont see why I should because the accident was caused by what is in effect mechanical failure, but also because I am only insured tpft so I doubt my insurers will actually entertain this idea.

 

I have contact my local trading standards, and sent to them 2 weeks ago copies of all my communications, but since they havent got back to me about what they are doing so I dont hold out any hope, certainly they havent contacted the Aprilia Centre.

 

I am a a loss as to what to how to proceed because I dont see that I should cover any of the cost, it isnt my fault, I am stll paying for te scooter and I am also pain for the underground so i am by now £350 out of pocket which is increasing weekly, and my scooter is still at the dealers, unfixed.

 

So if any one could offer any advice I would be happy to hear it.

 

all the best

 

Richard

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How old was the scooter and did you purchase it brand new.

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