Help!Court claim filed but made a mistake...

[juliec]

Thanks Alan

 

I called contact below at Halifax,(found on the site thanks to "Dave"- she has said it is with their customer relations-they told me 2 days ago it was with legal - anyway I explained to Rachel the claim is correct value wise but I'd omitted the statement referring to the interest. She said they went by the value & it was this they based their decision on. I'm hoping she's being honest-she is a lawyer-& was also very pleasant. I have to admit all the people I have spoken to at the Halifax have been pleasant, helpful & polite. So whilst I can fault them on their bank charges, the Halifax staff I have dealt with are doing a good job as far as customer service.

 

I'm sure there's even a few of um rooting for us!

 

Rachel Hinchliffe (probably Ms)

Litigation Lawyer

Halifax PLC

Trinity Rd

Halifax

Legal Services - Retail Division

01422 391096

Fax: 01422 333453

Email: [email protected]

 

This is probably a really good contact to use if you want to get yourself noticed.

[Guest Lueeze]

Did you contact the court? Halifax wont pay the extra 8% unless its on the claim form!!

[juliec]

O 'eck!

 

I contacted the court who said I could pay £35 to amend but not sure how this will affect the timescales & also after paying out £120 another £35 at mo is bit of a struggle. Hence call to Halifax lawyer who told me they would look at the full value of the claim & that it had been passed to Customer Relations.

 

I received a letter last night from the court, stating they were defending which seems to follow their usual process!

[mechs]

I really don't know the procedure in Scotland hon. In England and Wales I would issue proceedings identifying Halifax plc as the Defendant. I might mark it "For The Attention Of..." branch manager or Customer Relations or whatever.

 

Really thats good because there is someone I definately want to send my summons to if they dont comply with my dpa request LOl

[juliec]

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