Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Interesting Idea Regarding my O2 Default


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6263 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Ok to cut a long story short...

 

I had a debt with O2 for £1600 and I found out they defaulted me for it (without me knowing). For the last two years I hadn't heard a peep from them or any debt collectors.

 

As i am now in a position to pay the debt off and clear my credit record up, I decided to call them to make a part payment - and paid them £600. I then wrote a letter pleading to them asking, if I pay the other £1000 would they please remove my default. Last week i received a call saying... No. What a surprise!

 

Ok, now for my idea. You know when we claimed bank charges back, some banks said at the bottom something along the lines of "if you bank this cheque you are agreeing to stay quiet"... well, what if...

 

I send a cheque to O2 for the outstanding £1000 on my account and put on the bottom of the letter "IF O2 accept this cheque they agree to fully remove the default from my records" or something along those lines?

 

We both win; They want the £1000 and I want the default removing. Everyone's a winner?

 

Now what i am looking for, is a legal view on this. If O2 bank the cheque then do not remove the default, do i have a case? From my understanding if they bank the cheque, then they have agreed to be part of a contract, i.e. my conditions - and this would be enforcable?

 

I am feeling this could work, and it could be a route for those who have a default and can now afford to now settle the debt.

 

I look forward to peoples opinions... I am hoping Surlybonds can comment...

 

ps. Please please please, just keep this thread for opinions on my idea and any legal views, etc. If you have any questions about your particular case, please start a new thread.

 

 

Thanks,

NEO

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

No the statement written on the cheque will have no legal standing whatsoever, a cheque is an unconditional promise to pay, just like a banknote.

 

If you want to make settlement conditional you will need to consider other options, this could be as simple as contesting any charges on the account and then making it a strict term of settlement that the default notice is remove either by order of the court, or a simple consent order between the parties.

Link to post
Share on other sites

Hi file_wizzard,

 

I don't think you are getting me. Have you claimed bank charges and the banks state on their letters that if you bank their cheque, you are agreeing to stay confidential? That is a contract you are agreeing to, if you bank the cheque...

 

What I meant was if I write in the letter (not on the cheque) that "they are accepting this on the condition that...." and include the cheque seperately.

 

If they bank the cheque/bankers draft/cash/whatever form of payment, then they ARE agreeing to a contract, and that contract is the terms/conditions set out in my letter...

 

...on the other hand, they do have the option of not agreeing to the contract... by not banking the cheque.

 

NEO

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

Understand your proposal, however the only way this would work in practice is to obtain a signed undertaking from the other party before you provided the cheque.

 

Of course technically they would be contractually bound by default, but without a signed undertaking how would you prove this should they fail to action your request?

 

Good idea in principle, but without a signed undertaking it would be very open to abuse, hence why when the banks make their offers they insist you sign their terms before payment is made.

Link to post
Share on other sites

Thanks for your input file_wizzard - I appreciate your views...

 

What if before I sent the letter I did the following:

 

Referenced the cheque number on the letter.

Photocopied the letter and cheque together.

Photocopied the Special Delivery Envelope with the letter and cheque.

 

Surely there would be enough here to prove that if they banked the cheque that they agreed to the contents of the letter?

 

I just need some ammo to use against them to remove the default after I have settled the balance...

 

Thanks

Adam

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

In theory yes the above would undoubtedly suffice, however I think in practice they would just bank the cheque and continue to publish the data.

 

This would then result in you having to apply for an injunction to prevent further disclosure.

 

Nonetheless this would actually be relatively straight forward to resolve as once the benefit due under the original contract has been settled then I do not believe they would be foolish enough to waste time and effort to defend against a claim where they could not reasonably defend their position owing to the fact that the contract has ended, and unless the original terms were specific in regards to perpetual disclosure of your data they would be hard pushed to defend their position to the court.

Link to post
Share on other sites

Much appreciated... I will draft the letter up this weekend.

 

If you don't mind what angle would I take at getting the injunction against them? Would I use the argument that continued processing after termination of the contract could have an adverse affect on me, etc...

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

no, it is far more simple, once the contract has ceased (i.e all benefits have been fulfilled or monies owed have been repaid) then unless there was specific agreement between the parties with regards to any survival clauses then neither party has any lawful right to enforce any contract term upon the other, the processing of data being just such a term.

 

There is of course the “wider interest” argument that the CRA’s and ICO are very fond of at present, but if you directed an injunction application at the original creditor after all contract duties had been fulfilled then I would be very surprised if they were actually foolish enough to try to defended the case, and even more surprised if a court awarded in their favour.

  • Haha 1
Link to post
Share on other sites

Sounds good.

 

Sorry to be naive, but what court form would be best to raise this injunction?

 

Last question, would this approach be suitable for an account which the creditor has accepted full and finally settlement for an amount less than was defaulted - I assume it would.

 

Thanks, NEO

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...