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    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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help morrisons car park


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I have bumped my car into a barrier on a morrisons retail carpark which is shared with argos and homebase, is this private land am i covered as I am a named driver on a fully comp policy with citreon insurance, help

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Not an insurance expert but when I've consulted others who are on this issue the feedback I've had is that unless there's a specific term that excludes private land then you're covered and the perception that fully comp doesn't cover you on private land is an urban myth.

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From memory (bit rusty on this bit) any private land that the public have access to i.e. a car park, then it is regarded as the same as the public highway with regards to insurance etc.

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Also I've just remembered that someone tried to claim against my insurance for an accident in a private car park. My insurers were prepared to pay out (until I proved that I was not at fault, I hasten to add!).

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I have bumped my car into a barrier on a morrisons retail carpark which is shared with argos and homebase, is this private land am i covered as I am a named driver on a fully comp policy with citreon insurance, help

 

There have been a number of problems with supermarket barriers. Can you say a bit more about how you came to hit it?

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You are covered on private land.

 

the only policy that doesn't provide cover is the RTA Act (1998) cover only, which is very rare

Abbey - owed £3260 - Paid up.

 

Barclays owed £2500 - Paid up.

 

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when i was employed years ago as a security officer, we had several problems like this on supermarket car parks.

if there was a " no liability accepted " sign, ( which there usually is ) then they will argue all the way, but if the law has changed then perhaps someone could explain further.

as far as i am aware, you park at your own risk. if two cars collide then you sort that out with insurance companies, but items of "furniture" such as bollards, dustbins and even rolling shopping trolleys are another thing.

i will be interested to read how this one goes.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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I'm not really sure from the OP if he's trying to claim against the supermarket or just worried that his insurance won't cover him if he claims for driving into a stationary barrier?

 

There have been some recent incidents with incorrectly secured barrier arms swinging into cars and damaging them (and the occupants) which I think is what JonCris is alluding to.

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If damage is caused by the negligence of the supermarket or it's employees it doesn't matter what the sign says they ARE still liable.

 

The next time you enter a Waitrose or Sainsbury's check their cp signs which I understand read that they accept no liabilty unless caused by them or their employees

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fair play to harrythehawk for getting his claim settled.

i take your point joncris, but as you say the sign s on sainsburys do say "unless caused by them or employees".

i imagine it all depends on who owns the land and how prepared they are to argue the case.

at the end of the day accidents happen.

i myself had a car damaged on a town centre market place by an unsecured entrance gate. i argued the case for 8 months and won, BUT, there were NO signs stating they didnt accept liability, plus i had the good sense to inform them to check their cctv, which would have shown the whole event happening.

sometimes it's just the luck of the draw.

Please note that although my advice is offered, you should consult your legal representative before taking ANY action.

 

 

have a nice day !!

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The Motor Vehicle (compulsory Insurance) Regulations 2000 amended the Road Traffic Act 1988 to include public places, ie car parks. Therefore a motor insurer in the UK cannot write this out of their policy if it is to comply with both UK and EU law.

Under section 143 of the Road Traffic Act 1988 ("the 1988 Act") it is an offence to use, or to cause or permit someone to use, a motor vehicle on a road unless its use is covered by an appropriate policy of insurance or security ("the insurance requirement"). "Road" is defined in section 192(1) of the 1988 Act, in relation to England and Wales, as any highway or other road to which the public has access and, in relation to Scotland, as any road or other way to which the public has access. In the case of Cutter v. Eagle Star Insurance Company Ltd, [1998] 4 All ER 417, it was held by the House of Lords that the expression did not include a car park or similar public place.

 

For the purpose of complying with the directives these Regulations amend the 1988 Act first by extending the insurance requirement to the use of vehicles in public places other than roads and, secondly, by making provision for the reporting of accidents and the production of insurance documents where an accident occurs in a public place.

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We still don't know what the OP wants to claim and from who? To me this could read that he wants to claim from his own cover for accidentally bumping into a barrier whilst parking. Would bruce288 be kind enough to comment?

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Bruce,

 

From what you are saying, it appears that you bumped into an immobile object. It does not matter where this occurred as it appears that you wish to claim for damage to your vehicle. This will be covered under the "Damage to your Own Vehicle" section of the policy providing that it is comprehensive. Any claim however will be subject to any excess clause & may affect the No Claim Bonus.

In addition, the owners of the car park may claim against you for damage caused to their property.

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There has to be a measure of negligence on the part of the company or it's employees

 

If there wasn't then they wouldn't be liable anyway, with or without the sign. :)

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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Zam I assume your refering to the OP circumstances.

 

If not then even if a sign states no liablity 'howsoever' caused if the company or it's employees are negligent they are liable

 

Kind of, I was just observing that putting up a sign almost never makes any difference to a company's liability. If they are negligent they will be responsible sign or not. If they are not negligent, they won't be responsible, sign or not.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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