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    • Speeding "tickets" are not like parking tickets. They cannot be appealed.  No you won't get one of them cancelled. They were two days apart and so will be treated as separate offences. If your speed was 53mph or below you will be offered a course for one of them (cost of about £100 but no points). For the other you will be offered a fixed penalty (£100 and three points). If you want to decline either of those offers the alternative is prosecution in court, where the financial penalty will be considerably higher. Make sure you respond to the "requests for driver's details" within the 28 days allowed. Failure to do so will see you commit a more serious offence which carries a hefty fine, six points, and an endorsement code which will see your insurance premiums double. Also make sure you submit your driving licence details if you accept a fixed penalty.
    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
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Russell V LLoyds


russell82
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Day 1, Sent my DPA letter to local branch, was told it will be forwarded to another department, will keep you all up to date on progress. Does anyone know how much it will cost to get 6 years statements?

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Was told by local branch he would ring the statements department and get a cost of reprinting statements - he added this will not be cheap but is negociable. Are you sure it is only £10 maximum?

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Another thought that just sprung to mind, I have all my business accounts with lloyds also. Would it be wise to close these and move to another bank before filing my claim against them? I also have a credit card with lloyds and a black horse loan, Can they cancel these and demand the money back?

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Lloyds have been funny with some people, but I shouldn't think they can do anything with your other accounts (unless you are in debt/going over your limit on them, then they may be able to cancel them saying that you have not been operating them within the T & C's.) As for your credit card/loan...the worst they could do is demand repayment (at a rate suitable to your budget), which I assume you're already doing, so if I were you I wouldn't worry :-)

"Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it's the only thing that ever has."- Margret Mead

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Just worried as i have hundreds of thousands going through the 3 other business accounts i hold with them each year, i have never had anything returned on these accounts which is obviously more than can be said for my personal account! So to confirm - they shouldnt ask me to close these other accounts?

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Had the standard letter today asking me to sign a letter giving permission to debit my lloyds account for the £10 charge, They enclosed a prepaid envelope to send it back in... think i will send recorded anyway just to be sure they get it on a date im am aware of so i can monitor the deadlline. Does anybody know roughly how long lloyds take to submit info for the Data Protection Act request? i know it has to be less than 40 days but im keen to get started on it. Sure cant wait to get my hands on the money they have taken from me over the years. I guess one way of looking at it is a compulsary high interest savings account that is about to mature in the next few months. Have also got 6 others friends started on their claims and advising all the others to do the same. will be starting new threads in the next few days to update on progress for them. Lets put a stop to this!!! together we can take on the banks and show them we are customers and we will not stand for these unfair charges!

Moderated : for the protection of the site please do not post comments that may be viewed as libellous .

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Just went into my local lloyds branch, the manager refused to sign a receipt for my dpa letter. He said it had a prepaid envelope so send it in the post. he then asked why i was asking for information on charges to my account for the last 6 years? i replied because im going to get them back. the reply was there is no way the bank will give you the charges back as you agreed to run your account in a manner that would not mean you get charged. he also stated that the charges are there to encourage people not to go over limits etc. he also added if the bank only charged 50p for a letter then people would not be worried about going over limits. is this the bank admitting that the charges are not a true reflection of cost and more of penalty which is our argument all along?

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he also stated that the charges are there to encourage people not to go over limits etc. he also added if the bank only charged 50p for a letter then people would not be worried about going over limits. is this the bank admitting that the charges are not a true reflection of cost and more of penalty which is our argument all along?

 

That's exactly what he's saying, the moron. This guy is a MANAGER? If only you had a recording of that conversation, you could brandish it like a claymore! You could try phoning him and getting him to repeat or confirm what he said whilst you record it. Otherwise ignore him and keep going.

 

Onwards and upwards

 

Elsinore

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only problem is you cannot use recorded coversation as evidence unless you clearly state "this conversation is being recorded" somehow i think if i said that and asked him to repeat he would say no comment, the legal team are dealing with! otherwise i'd have them over a barrel

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  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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