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    • absolute rubbish, whomever told you that lied to make them sound important. no stores are using face recognition, they are not allowed too it's not been generally licenced by the gov't. it's only in a very few stores in central london. and they most certainly would never waste staff time searching old CCTV they dont even have. it should be wiped by GDPR laws etc after 30days. if you get any silly letters BIN THEM. go see your GP ASAP 
    • Thank you both so much for the reply. I am worried because they told me they have face detection systems in place, that they go back through the CCTV from their other stores and find out I've shoplifted from them before. How likely is this? Also they did not mention anything about DWF solicitors or retail loss prevention. Should I still expect a letter from them? 
    • OK, I've found some time, new version here. Bit in blue that seems to me to be superfluous - but you decide. Crossed out bit where the law has changed. Added bits in red. Only one bit rewritten for clarity in magenta. Here are the two exhibits I mention. That's enough playing with colours by me 🤣   Defendant's WS - version 3.pdf 17_extracted_IPC Code of PracticeV9 V4.pdf Transcript - Excel v Wilkinson.pdf
    • Five fiercest moments from Penny Mordaunt and Angela Rayner’s blazing TV debate leaving Farage a sideshow Nigel Farage and Stephen Flynn were the sideshow as the largest parties fought it out Five fiercest moments from Penny Mordaunt and Angela Rayner’s blazing TV debate – leaving Nigel Farage a sideshow – The Sun | The Sun WWW.THESUN.CO.UK ANGELA Rayner and Penny Mordaunt launched into several fierce clashes in their debate last night.Their tense rows included divides...  
    • Shorter than sunak visit eh?   Nigel Farage dunked on Sunak’s D-Day exit – and this response deserves a medal WWW.THEPOKE.COM Reform leader Farage criticised PM Rishi Sunak for leaving the D-Day anniversary events in order to film a TV interview - and writer Rick... Watch: Nigel Farage has drink thrown over him WWW.BBC.CO.UK The new Reform UK leader was leaving a pub where he had been meeting voters in Clacton.  
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Hepburn07 vs Natwest Bank (£420ish)**WON**


hepburn07
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This is the first of what might be 9 claims I'm submitting. Between my husband and myself we've been tarting around between cards (unsuccessfully given the charges we've copped).

 

I have to start somewhere, and Natwest is the place I've chosen.

 

I already had all the bank statements, so will be sending a Preliminary Letter recorded delivery on Monday 26/2/2007.

 

Let's see what happens from here.

 

:)

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Make sure you send a schedule of charges with the prelim and send it to Customer Relations Unit Borehamwodd. Welcome to the natwest forum

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Thanks Nattie - have attached a schedule of charges, turns out I'm reclaiming £386.79, as I found a sneaky little part refund they had made when I'd called a long time ago.

I've found the Freepost Customer Services address on their website (NatWest Customer Relations

FREEPOST NAT12685

BOREHAMWOOD

WD6 1BR)

But I was intending sending recorded delivery, can I send recorded to a Freepost? :confused: or is there an alternate address?

Cheers!

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  • 2 weeks later...

Go for it Hepburn - best of luck!!! :D (though don't think you'll need it - they'll pay up!!):D

Can't find what you're looking for? Please have a look at Michael Browne's

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  • 3 weeks later...

YAY, just when I thought I was going to have to find the money for a court claim, today I received a lovely letter from Mr Higley offering me a full refund of all I've asked. He wants to debit it directly to the account (but it's closed), so I'm going to ask him to either send a cheque or debit it to another Natwest account I have. (I really don't have anything against the lovely Natwest people)

And amazingly the next letter I opened was a letter from Barclays offering me all my fees back from them too (nearly £500). So all in all a great day and my shout at the pub.

:D

Thank you to all who've kept me going, I'll be making my donation as soon as the funds clear.

Jx

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Hurray............. CONGRATULATIONS............. enjoy every penny of it Hepburn!!!! :D :D :D

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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