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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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McB V TSB


MCBIRNIE25
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Hi Mcbirnie25,

 

We all wish you well with your claim, looks like your doing OK if you've reached MCOL stage. Had to wait a frustrating month before i had the money to issue my claim so i know how it feels!

All i can say is use the time to read up on this site so you are 100% ready when you can resume your claim.;)

 

Pondfish

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

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Hi Mcbrinie25,

 

Glad to see you're back on track! :)

 

Lloyds will probably return an "Acknowledgement of service" in about a weeks time giving them an extension to the time limit to present a defence. If they do they get 28 days from the date the claim was deemed served (5 days after it was issued).

 

Or you may be lucky and get a payout straight away, but i wouldn't hold my breath on that senario ;)

 

regards,

 

Pondfish

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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  • 2 weeks later...

Hi Mcbirnie25,

 

Have you tried ringing the courts to check if the defence has been recieved?

 

Pondfish

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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I think it may pay you to make a call to ask if Lloyds have issued a defence.

I think there is a letter kicking around on this site that you can send to Lloyds pointing out the fact that they have missed the date thier defence was due. But i can't remember where i have seen it.

 

Maybe someone else can advise?

 

Pondfish

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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Hmmm,

 

I think i'd start with calling MCOL. Most cases are redirected from Northampton to your local court anyway if they proceed, so i'm not too sure how much involvement Northampton Courts have except for cases where the claimant lives local to the courts.

 

I'd check your account too, just in case Lloyds have paid up! ;)

 

Pondfish :)

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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Looks like you are on the home straight now! :)

 

Pondy :)

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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Grrrrr! :mad:

 

These people really know how to make friends!

 

Never mind - despite the delaying tactics, it shouldn't be too long now.

 

I would consider the new Draft order strategy when you get an AQ form to fill in. If the Judge accepts it, Lloyds will have to respond within the timeframe set by the courts. I assume this will be sent to you shortly with a copy of Lloyds defence.

 

Pondy :)

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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  • 2 weeks later...

Hi all,

would appreciate some urgent help.

Submitted MCOL a few weeks back,today get defence docs stating that

without hearing,

it is ordered that

1) The filing of an allocation Questionnaire be dispensed with in this case unless the district judge at the court of transfer orders otherwise.

 

This has threw me a bit, anyone got any ideas?

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Mmmm....another one. This happened to someone yesterday as well....take a look at this thread:

 

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/78372-allocation-questionaire-dispensed.html#post688410

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hi McB,

 

Hmmm very interesting,

 

Have you been given an allocation hearing? What happens now with regard to your claim?

 

Pondy :)

LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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I ate waiting. May give the court a ring and see what the likely timescale is for a hearing now an AQ doesn't need to be filed.

I sent a breakdown of charges to SC&M along with what i deemed to be a reasonable offer. Thought that may have got things moving along a abit.

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Hi McBirnie

 

I'm probably at a similar stage to you, although AQ has been completed.

 

I do understand how you are (as we all are in our own cases) anxious for this to be favourably resolved sooner rather than later. However, I am holding off direct contact with SC&M lest that be interpreted by them as an unwillingness to see this all the way through. They will have received all the court documents, as I have, and if they want to settle then it is up to them to make the first move?

 

J

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Have to get my court papers in for 30thApril. Trouble is, i have no printer,so will have to tryand beg a friend to let me print them on their computer.

Can someone tell me exactly what i need to print off?

Appreciated.

Hopefully an offer will be forthcoming before that date.

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LloydsTSB - Current Account claim £5,554 settled unconditionally 25.4.2007 :D

If the Pondfish has helped click his scales! ;-)

 

Please donate to this site if you can! :-)

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