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    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
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POWELL2619 v HALIFAX


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Hi there guys

 

After reading this website it;s given me an inner strenght to fight my battle with the bank!!

 

I sent my data request letter off on 02/02/07, they banked my £10 cheque on the 13/02, so far have had no response to my request, I know the 40 days isnt; up but I thought I'd call them today just as a chaser.....guess what no record of the request for statements on my account. So I politely stated that they had banked the cheque so had definately received my request. I should now receive my statements in the next 7 days......so frustrating!!!!!

 

Anyway I'll keep you posted but I'm prepared to go all the way with this one.......GIRL POWER!!!!

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hi i am just about to start this process i have all my statements for the last 5 years since i opened with this bank in one month in 2002 they charged me £168 charge at one time how bad is that am going to draft my letter tonight do you have any tips:-)

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Hi Guys :)

 

The best tip I can give you is read, read and read some more ;)

 

Everything you could ever ask, templates, advice.... is all on this site,

If you follow the steps, you'll get your money back :)

 

Good Luck

X

Tippety toeing where angels fear to tread .... :o

 

Hey and I thought of that all by my lonesome :cool:

 

1st Data Protection Act letter Halifax - 30th Sept 2006

 

Non compliance letter sent 23rd November 2006 :mad:

 

Preliminary request for repayment sent 11th Dec 06

 

Reply from the Halifax stating that they're investigating my concerns!!!.... Rec 15th Dec 06

 

LBA sent 30th December 2006 :mad:

 

Offer from Halifax of £814.00 - 5th January 2007

 

Rejection of Settlement Offer - 6th January 2007 ;)

 

Papers filed at Court - 29th January 2007

 

:) Settled in Full, 16th March, 2007

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Hi all

 

Just thought I'd update you on my trials and tribulations regarding the Halifax.

 

Sent my SAR to them on 1st Feb along with my £10 cheque, they banked the cheque on 12th Feb, I then phoned them on 22nd Feb to chase statements and they had no record of my request for statements.....taken my money quick enough though......apparently I should get them in 7 days.......clock is ticking so we'll see.

 

xxxx

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Hi guys

 

Just phoned the HALICRAP TO make sure statements are on the way and yes they have been ordered on Monday 26th Feb so they should be with me by the end of the week, should make for some interesting weekend reading!!

 

Spoke to a lovely lady on the phone who actually agreed with the claims being made so that was a refreshing change.

 

Keep going everyone!!!!:p

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Hi Everyone.

 

I received my statements yesterday, 30 days after sending off SAR and discovered they've charged me £1301 over the last 6 years, a nice tidy sum which I'm sure will be put to good use.

 

So today I have sent my letters off to Halifax, first class signed delivery, so they will be with them tomorrow......oooohhhhh it's so exciting but very scary at the same time but I'vr started so I'm going to finish!!!!

 

Keep you posted

xxxx:)

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Hi Guys

 

Just a quickie as I'm absolutely astonished by this!!!

 

My auntie & unc have just had their charges repaid by Natwest who kindly sent them a letter basically saying that they did not agree with their claim but as a gesture of goodwill they were going to repay the charges in full, however (and this is the best bit) their charges were being increased from £30 to £38!!!!!

 

I'm absolutely appalled that the banks think they can increase their charges when the OFT are going to decide in April that banks should be lowering their charges.

 

Should my auntie & unc send this letter to the OFT or the ombudsmen to complain about the bank???

 

Sorry this has nothing to do with the Halifax but is this going to be the banks next trick to get back the money they are paying out in claims?????

 

xxxxx

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  • 2 weeks later...

Hi guys

 

It's so good to read on this website that more and more of us are taking on the banks and winning....gives us all hope!!!!

 

Anyway I sent off my prelim letter on the 06th March, had the usual response 'We are sorry to hear of your complaint blah blah blah etc etc etc' Well tomorrow they are going to get my LBA.

 

I'm thinking that once the next 14 days are up I'm going to give them a call and warn them of the impending court action and ask if they will settle before it has to go to court as I'll be saving them just shy of £500 in interest and court costs, it would be nice to get the extra money out of them but it could drag on and I would like the money sooner rather than later.

 

Does anybody have any advice on taking this route???

 

Ta guys

 

;-)

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Well blow me down with a feather!!!

 

Sent in my LBA yesterday to Halifax, have received a call this morning offering me half the amount I'm claiming, I of course rejected and requested the full amount. Was put on hold for a few moments then they came back with the full offer......£1301.....YYYIIIIPPPPEEEEEE!!!!

 

This is my story:

 

1st Feb - Sent in SAR

5th Mar - Received statements

6th Mar - Sent in Prelim letter

21st Mar - Sent in LBA

22nd Mar - SETTLEMENT IN FULL:D

Keep going everybody you will get there in the end.

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Thank you Wildheart 83, I was soooo shocked that they called me this morning as they only received my LBA today. I think the Whistleblower on TV last night didn't really help the banks in their claims that their charges are fair but it's all good news for the consumers.

 

Keep going you will get your money back.

 

xxx

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  • 5 weeks later...

Well done Powell2619, thats great news. Did they put the money straight into your account, or are they dragging there feet in paying up?

 

Am currently taking on HBOS with 2 accounts just now. My LBA expires on Wednesday the 25th of April and ive still had no contact from the bank. Looks like I will have to file for court which I didnt wont to do:( I am claiming back £2228.00 on this account.

 

My other account is for a much smaller claim just now.Basicaly bank charges caused me to go overdrawn so am claiming back one years charges at the moment to clear the overdraft and once that is sorted I will then send of for my statements and get the other 5 years worth of charges. The prelim expires for this on the 30th of April.

 

Am thinking about phoning customer services on Monday about my larger claim, to try and convince them that they should settle now to save the bank money. But my experience so far with this department has not been very pleasant.

 

Anyway well done to everyone who is standing up to the banks, its fantastic to see the banks finaly getting what they deserve!!! Cant imagine the bank managers getting much of a bonus this year hehe:-D

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Hi 120805

 

They paid the money into my account on the Easter Bank holiday monday, they said it would be within 14 days and I got it on the 13th day!!!

 

It was all really easy for me although I think I've just been mega lucky, my poor brother is going all the way to court with his bank.

 

Anyway good luck and keep fighting.

xx

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