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    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which basically says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
    • where was this PCN:? please complete: pers i cant see the point in an sar yet await/if they ever send a letter of claim. as long as you've not moved since 2022 you are OK to totally ignore . dx  
    • ah this is a B2B PCP then as your are sending the SAR as a private individual and not as repping the co. you need to prove to them. unfortunately, i think that will also reset the 30 days. dx
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice please ?


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Hi Everyone,

just registered, i'm hoping someone will beable to give me some advice ?

I have an account with Natwest, my account became overdrawn,

as i lost my job and as there were no wages going in i was being charged for being overdrawn. They took me to court to recover the money and i am now paying it back each month.

They have retained my cash card but my ac**** is still open ??

Recently i claimed for bank charges, they say they are sending an offer letter within the next few days, and this money will be paid back into my account, will this mean that they will keep my money to pay of my overdrawn account ??:(:confused:

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Hi everyone,

Can anyone shed any light on my situation please ?

Basically, i have an account with Natwest, which has an overdraft limit

£1100. When i lost my job, and no wages were going in, my account became more overdrawn as unpaid items were being returned and i was being charged for this !

My account is now £1915 Over drawn !

Recently i sent letters to Natwest to refund my bankcharges and so far

they have said they are going to send an offer letter, nothing recived yet !? Bank charges estimated at £1123, as my account is overdrawn

i am having to pay money back each month, as i have a CCJ.

They are saying, any refund will automatically be paid into my account to pay of Over Draft, can they do this ?

I thought that if i was paying by arrangement, my charges refund would be a seperate issue and i should beabe to say how i want the money paid back ??

PLEASE HELP ????:confused:

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I am in pretty much the same boat as you, but with a much higher debt to repay:(

 

They can not make you pay any refund you may/ may not receive direct into your Natwest account. However, it stands to reason that you use this money to pay off what is owed to them.

It's horrible, I know, believe me I dont want to either. I am at the last stages of my court claim but incase it went belly-up I opted to have the Citizens Advice Bureau deal with my debt problem. They have been corresponding with Natwest on my behalf, and on completing a financial statement I am currently only able to offer them £3.00 per month towards my overall debt. The CAB have advised me that if I do receive a settlement it should be used to pay off this debt. Otherwise, Natwest are well in their rights to demand a much more substancial offer if repayment. Failing this it could get nasty, by way of repossession orders etc.

I'd be happy to pay them £3.00 a month for the rest of my life 'cause of all the amount of stress caused, but if the debt is cleared, evrything should come up smelling of roses.

 

Hope this helps and has not scared you:)

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NATWEST01&02 won over 4k

See how

http://www.consumeractiongroup.co.uk/forum/natwest-successes/31683-muggins73-natwest.html

 

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Hi EJT.

 

If you received a cheque for the reclaimed charges, would you not seek to pay off your debts. By the bank applying it to your account, you will still be getting it but indirectly instead of directly.

Given the choice, personally, I would prefer to get rid of the debt.

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Hi all,

i got an offer letter today, they are settling in full £1123 !!

Onlythey are adament that it will be paid into my Overdrawn account !

I already have an arrangement for the OD to be paid off each month, as my account is with CMS.

I requested a cheque but they say no ??

Any ideas ?? :confused:

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  • 3 weeks later...

Hi,

I am just about to take natwest to court, as they have refused to pay me by cheque as my account is overdrawn.

They have actually paid my refund money into my account without my consent, as i havent yet signed and returned the offer letter form,

should i inform the courts of their actions ? :confused:

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Hi,

I am just about to take NatWest to court, as they have refused to pay me by cheque as my account is overdrawn.

They have actually paid my refund money into my account without my consent, as i havent yet signed and returned the offer letter form,

should i inform the courts of their actions ? :confused:

 

Please stick to one thread its much easier to answer your questions.

Have they settled in full?

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If you have not started court action and they have settled in full I would accept their payment. A judge would not look favourably on a claimant who had recieved a full settlement yet continued to court to get the payment another way. You can always ask them to give you a cheque however they may refuse as you have an overdraft with them.

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Well, as i already have an agreement with their solitcitors to pay of my OD monthly wont the court see that as a seperate issue ?

 

On what basis would you argue in court? They have settled in full you cant refuse it. You have to speak to Natwest about where they have paid the cash.

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Ok you can argue with NatWest and quote the fact that you have an agreement with them to repay at a set amount each month. I would check the terms and conditions of this agreement just to be sure there are no clauses in it. I suggest you send them a letter explaining that you wish the refund to be issued by way of a cheque. Did you stipulate a cheque payment in your POC?

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I do kind of sympathise with you, the banks are awkward right to the very end, HSBC offered to pay me straight into my account which would clear my overdraft, i wrote back to them and said no thanks i'll have a cheque please, i heard nothing from them for 2 weeks. When I phoned them up they said they had allready paid it into my account the week before, I was not happy ! !

 

I can see what you are trying to do and good luck if you can but i tend to think the court would say that its settled in full and thats the end of the matter.

 

Good luck anyway

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