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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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Jess 17 v Capital One


Jess17
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About 4 years ago, when I was yonger and stupid, I took out a Capital One card with the promise it would improve my credit rating. I had a credit of £200 which I used to pay of a parking ticket, that one transaction has cost me so much money. No matter how much I paid of it the debt seemed to get larger. I once paid £150 on it , at this stage I felt like I had repaid thecard three times over, the debt got to £700+ pounds, on a £200 limit card which I had only used once. I couldn't understand and stupidly just ignored it. I since moved house and forgot about the card.

2 years onwards and they've found me, I got a letter through the post from Capital One on Saturday informing me that my debt had been passed on to a collections agency etc.

I know most of this debt is made up of thie rcharges and I want to claim my money back. I paid them so much money before. I haven't contacted their collections agency but I'm sure they will be writing to me soon.

 

Could someone please offer me advice, help, where do I start?

 

Thanks

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  • 2 weeks later...
It Says Bank Templates Libary,

 

Thats the one...Send a SAR to Cap1 with the £10 fee (Postal Order). Make sure you let them know what your PREVIOUS address was, just so they cant get confused lol...Once you receive your statements back, you can begin your claim. Might be a good idea in the meantime to send a CCA to the Debt Collection Agency. That letter is also in the templates section...There's a £1 fee that will have to go with that letter. Send them both recorded delivery...Keep us posted of your progress or any other questions you have

Just hate every DCA out there

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  • 2 months later...

Hi,

 

I sent them a Subject Access Request to CAP one and the Debt Collection Agency and a CCA to the DEbt Collection Agency which sent me back a photocopy showing just a date and signature page of the inial application with Capital One 5 years ago, My Subject Access Request has been ignored and so far it has been 23 days. However the Debt Collectors have now forwarded me to their legal team Hampton who are threatening legal action within 7 days. I received this letter on Monday. What do I do now?

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Hi Jess

 

Are you making any payments to your account?... Even though the S.A.R. has been requested, it maybe that the debt was passed on to the debt collectors before your S.A.R. arrived. I would call the debt collector and tell them that the account is in dispute and it can not be passed over to them. They should pass the debt back to Capital One. You should still make your payments to your account, or offer a token payment if your having difficulties.

 

Uk

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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I haven't made any payment to this account in three years cause i thought I had paid it all, only for them to send me a letter to my new address three years later telling me I owe them £707 , no explanation of where the £707 is coming from. The credit card expired long ago, I only used it to pay a praking ticket it had a limit of £200 on it.

 

Capital One hasn't replied i just got a letter from them saying I was to deal with the debt collectors, the letter literally came out of the blue after three years. I don't even know where they got my current address from

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Ok. . i have a feeling because we pay an annual fee to Capital One, the £15 charge was added 3 years ago and not paid because you have moved. Since the charge was added, late payment fees have been added every month, at £25 a go...

 

You need to get a full S.A.R to see if what has happened. I have heard of dormant accounts having fees added because of the annual fee not being paid.

 

If they have'nt complied with your request for your data, then advise them that they will be reported.

 

Hope this helps

 

Ukaviator

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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