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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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Advice Needed since claim settled=more charges


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Hi everyone

 

It's been awhile... shortly after I settled with RBOS last summer I changed jobs with no cheeky internet access...! Can not believe how many success stories since then!

 

Well I have a question for you guys

 

I settled for approx £850 which at the time was 100% of my claim. However since that time I have accumulated approximately £350 more in charges, although not any recently.

I signed an agreement letter stating all future charges would stand, however before signing it I crossed all that out and initialled plus signature.

 

Do you think I have a chance to claim for all the charges since my settlement?

It isnt a HUGE loss, as I have gotten my act together charges wise. I am slightly worried they will close my account if I am successful, however this is not a huge deal as I have another account with Barclays.

 

also, whats the average timeline now from Initial Letter to Settlement?

 

Cheers everyone and congrats to any recent settlements!

 

 

-MissM

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Right I have looked around a bit and as far as I understand it, I have every legal right to claim for all money owed, not matter what I sign or how many times I settle a claim.

 

Anyone please correct me if I am wrong. I still have Tommy Mclean's emails in my inbox, should I just fire stuff straight off to him or do everything by hardcopy mail?

 

Emails seemed to work in my favour last time.

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Go for it. If you crossed it out then it doesn't count. I would email Tommy direct, forwarding your previous emails, explain the situation. Add "I realise you are dealing with a large backlog at present" and "it would save time and effort on both our parts if we could come to an agreement" or something similar and see what he says.

 

From what I read, he seems to be quite accomodating.

 

Otherwise, start the process again ;)

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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AHHHHHH!!! I was speaking to my other half about this last night and HE thinks that when we settled with cahoot we crossed out everything but when we settled with RBOS we just signed and sent back as we were so desperate for the cash (moving house, holiday ect:)

hmmmmm

Maybe I will just send the standard pre-lim to Tommy Mclean and see what happens.

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hmmm i spoke to a mate who is in the middle of a second claim for the same account, she seems to think I should do it, even if i signed the letter saying all future charges would stand. She is basically getting the same fob off and half settlement offers over again.

What I do want to do is draft up my own letter, stating that I am within my legal rights to claim again, however I have been googling all morning and can not get a clear answer as to whether or not I AM within my legal rights to claim again even if I signed a settlement Letter. Any advice would be appreciated!!!!!! cheers guys.

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I don't think the document RBS made you sign has any legal standing.

 

As I understand it from reading it in several threads is that nobody can require you to sign away legal rights. i.e. you are legally entitled to reclaim penalty charges and the RBS can't take that away from you...

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  • 2 weeks later...

HOLY SH*********************T!

 

Just had a letter back offering me lot as a full and final, same day I was going to send my LBA?!!!

OK, they have charged me once since i sent my prelim...need to send my agreement on the condition they give me that back tooo!!!

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edited

Telewest v RBS

[url]http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/61214-telewest-rbs.html[/url]

Telewest v A&L

[url]http://www.consumeractiongroup.co.uk/forum/alliance-leicester/61215-telwest-l.html[/url]

Telewest v Halifax

[url]http://www.consumeractiongroup.co.uk/forum/halifax-bank/63775-telewest-halifax.html[/url]

 

If I've helped - hit the scales and rate me!

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edited

Telewest v RBS

[url]http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/61214-telewest-rbs.html[/url]

Telewest v A&L

[url]http://www.consumeractiongroup.co.uk/forum/alliance-leicester/61215-telwest-l.html[/url]

Telewest v Halifax

[url]http://www.consumeractiongroup.co.uk/forum/halifax-bank/63775-telewest-halifax.html[/url]

 

If I've helped - hit the scales and rate me!

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HMMMM I am sort of at a loss as to what to say to them... i have sent back the letter saying I will settle for £324 however since my prelim more charges have been added, to a total of £514....

i dont want to sound like a ninny on the phone...

Uh I sent back a letter saying I would settle but actually disregard that as I want to claim for more?

 

Any ideas about what to say? Also does sandy watt's email work? I was thinking an email might be better, get it all in writing.

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Thank you for your letter dated February 6th 2007 regarding a settlement offer of £324, however I have incurred further charges since the date of my first letter, January 26 2007.

The new total I am claiming is £514.

I now relenquish the signed settlement letter returned to you, and am revising my claim to £514.

I look forward to hearing from you and to a resolution of this. I will wait for until February 19th as outlined in the letter dated January 26th then I shall begin a claim against you for the full amount plus my costs and without further notice.

THIS OK?

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The problem is that they have a signed settlement and that they will probably argue they have already paid you your settlement (I'd expect your money to go in as soon as they see this!).

 

I would give it a go, see what happens. I really don't know what they will do.

 

Why don't you include something along this lines of "I would like to point out that I this is my second claim against yourselves (previously reclaimed £xxx) and wish to make clear that should you refuse to increase your settlement, I will in the near future begin a new claim for the extra £190. I feel it would be in both our interests if this was settled sooner rather than later."

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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hmmmm... I was thinking its probably easier to just take the settlement now, start claim number 3. To tell you the truth I am not even BOTHERED about them closing my account as I have another one with Barclays.

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Well yes you could always do that! :D

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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AND I HAVE!!!

3rd claim here we go...

 

However not in the conventional sense..

Sent letter saying thank you very much for refunding me the charges on Feb 15th, however additional charges have been levied. This would now bring my claim to £xxx. Please refund me the difference within 28 days or its court time.

 

Be interesting to see if they do.

I think I may be the only person who has claimed twice, signed agreement twice, and yet gone back for more!

 

(have a really good parachute, therefore not worried.) :)

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Not sure if you have the ability to do so financially, but it may be worth your while closing your account yourself - a forced closure of your account affects your credit rating.

 

If you aren't in the red or are close to £0 it may be worth considering doing this. You don't need your account open to claim from them....

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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  • 1 month later...

And they have paid up once again. letter recd this am. New smile account all set up and ready to go. direct debits cancelled and moved to new account. this will pay off my o/d plus some... so consider this rbs customer gone! (they will probably be happy to see the back of me :) )

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