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telewest

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Everything posted by telewest

  1. Apologies for the secrecy guys, I had to remove the commercially sensitive information for personal reasons.
  2. Your credit rating would only be affected if the overdraft facility was rescinded (when the a/c was forcefully closed) and the bank chose to abuse their access to the credit register by defaulting you if you were unable to repay it in full by 30 days *ahem A & L*
  3. Hey T4FF A forced closure of a bank account would not affect your credit rating, even if you had an overdraft. The relinquishment of an overdraft would not be deemed adverse, indeed it would show on your file that the OD no longer existed, but as there are so many reasons for relinquishment the data isn't concise enough to distinguish (eg there isn't a "withdrew at customer request" versus "withdrew at bank request" etc) so it wouldn't actually affect your credit rating at all. Sadly was in a position to fully pay off the OD at the MCOL stage, but since then am not - but RBS are dece
  4. Bump - Bump - just spoke to Legal at A&L, reiterated the same information regarding T&C's on the account. At first tried to purport the decision would be made after investigation of account, finally managed to get them to admit that as soon as they receive notification the cheque is cashed they will close the account. Fuming about this - told them I'll be sending the cheque back demanding they issue me with a letter confirming the account will not be closed (as I don't use the account anymore I've advised I will make no further claims) otherwise I will see them in court.
  5. Hi Both of my claims (RBS and A&L) have now been settled. A&L have sent the closure letter that I'll be contacted shortly, RBS have made no mention of a/c closure. Firstly, am I right in saying RBS rarely close accounts ? Also - when A&L forcefully close the account will I have a set period (eg a month) to pay back the OD? Are they simply going to demand it all in a week and fefault me if not? Also - I havent accepted the A&L offer , can I write back demanding the a/c is kept open and that I will not accept final settlenment unless this is agreed to?
  6. Any thoughts on the declining of final settlement unless they confirm in writing they will keep the account open? They'll do anything not to go to court, surely they'd agree to this demand if it meant settlement prior to a hearing?
  7. Hi Already at MCOL stage (defense filed) with A&L - for some reason they decided to send my SAR data twice - two pertinent sections caught my eye in the manual intervention data - one amusing the other shocking Amusing: Verbatim quote of a filenote left on my account after a lengthy call Shocking: An entry in the manual intervention section: 1 March 07 - courtpapersreceived.7QZxxx82 (court claim ref). chq ordered for £xxx Funny that's exactly the same amount of my claim they've raised a cheque for! Yet they have responded to MCOL to defend - is t
  8. Singapore Airlines - best long haul economy by far
  9. Well they said they would do nothing, spoke to the London area manager who also said nothing they could do, its the restrictions imposed by the airline blah blah blah So I did some digging, found the name of their global head of media relations, fowarded the mail to her and advised I would be making the shady tactics public 70% refund of airfare negotiated, takes 3 weeks to get a refund from the airline to the agent and then to me, so they offsetted the refund against the flight I booked with the airline I want - and they even negotiated a discount for that too ! All in all 20%
  10. *sigh* Booked a flight with flightcentre, here's the rundown of events: 1 (on phone) sending you an email, please check the dates and times are okay, and reply with the word "confirmed" and she will call me back to make the final arrangements and confirm everything. 2 takes my debit card number (i assume to put an authorisation through to hold the price of the ticket, if I dont buy the authorisation drops off, if I do buy it turns into a transaction) at no time was I told a payment was being taken, nor that they would do so 3 times of itinerary are fine - reply to the itine
  11. 3 day response to Prelim - nothing offered. Same resonse to LBA. MCOL filed 25/2 Edit - further charge due to be applied 15th March - can I add this to the existing claim at MCOL stage? I've already sent a schedule of charges to the court, would I have to resend schedules of charges to court & A&L as well as amending my MCOL claim? Possibly easier to win the case, then call the litigation dept and ask for this one charge to be removed before I file another complaint ??
  12. Offer of 82% rejected - they also contest the O/D interest. Decline sent, stuck to their guns so MCOL filed 25/2 - keep you posted !
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