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    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since the only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept and comply with their offer and to give them the time to go to option (3) if he declines or ignores it.  Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still heard nohing, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism in these circumstances  to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me.  I think I've answered all your questions but if I can help further just let me know. Just a tip - if you are offered a fixed penalty be sure to submit your driving licence details as instructed. I've seen lots of instances where a driver has not done this. There will be no reminder and no second chance; your £100 will be refunded and the police will prosecute you through the courts.
    • Looks similar to you original email to their Complaints team. I dont rate copypasta for a CEO complaint. Rewrite it with emotion involved as to how badly this is affecting you and make them feel embarrassed for their actions... 
    • Well, not quite the trouncing they deserve, and Andy Street suffering - despite distancing himself from the poops and being a good mayor (and despite the rather ridiculous muslim voter labour boycott across regions - did they really want the tories to stay in power?) - But not bad at all The Reformatory goons managed two council seats didn't it - out of over 300 they tried for ..     
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Bleackley Vs Abbey


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Abbey have now entered their defence - I have until 19th Match to file Allocation Questionnaire. Defence is quoted below - does it look like the usual format? Anything I should worry about?

 

 

1) Save as is specifically admitted in this defence, the defendant denies each and every allegation set out i the particulars of claim.

2) It is admitted that the claimant has a bank account with the defendant, account number to be particularised ("account")

3) At all times the Account has been subject to the applicable terms and conditions ("conditions"), which for part of the contract between the claimant and the defendant and to which the claimant agreed when he opened the account. The defendant will refer at trial to the full conditions, but for the purposes of this defence will refer to the following extracts:

1) You can apply for an overdraft on your account. If we give you an overdraft we will tell you your limit and the interest rate applicable.

2) An unauthorised overdraft occurs if without our agreement you overdraw your account or exceed the limit of an overdraft which we have agreed.

3) If you have an unauthorised overdraft, you will be charged fees as set out in our tariff of charges or specified to you and these may include fees for transactions we are unable to process due to lack of available funds in your account.

4) Throughout the period that he has had the account, the claimant recieved a number of copies of the conditions and of the said tariff of charges as they were ammended and updated (though there has been no material amendment to the conditions extracted in paragraphs 3(1), 3(2) and 3(3) above).

5) Any overdraft facility ob the account was (and is) subject to the conditions.

6) The claimant has overdrawn or exceeded authorised overdraft limits on the account on a number of separate occassions, full details of which will be provided on disclosure. Therefore by virtue of the conditions referred to in paragraph 3 above such overdrawing was unauthorised and in breach of contract and the claimant bacame liable to pay fees to the defendant in accordance with its tariff of charges applicable at the time of review. In accordance with the conditins, such fees were debited to the account.

7) In view of the facts and matters referred to in paragraphs 3,4 and 5 above, the defendant denies that the amount of £1938.50 or any other amount was unlawfully debited to the account and the claimants claim for the repayment of that amount is therefore denied.

8) The claimants contention that the said fees are unenforceable and/or are "penalty charges" is denied. The fees reflect and are proportionate to the defendants administration expenses incurred due to the claimant's breach of contract and are a genuine pre-estimate of the damage suffered by the defendant.

9) Further or in the alternative, even if said fees are not proportionate to the defendants administration expenses incurred (which is denied), the claimant remains liable to pay such fees as may be found to be proportionate and the claimaint is not entitled to claim the repayment of the full amount of each charge made to the account.

10) the defenant denies that the claimant is entitled to claim interest in the sum of £316.96, or any other amount.

11) No admissions are made as to the amounts claimed by the claimant and the claimant is put to strict proof of the same.

I think it all looks like standard stuff but am a little concerned about statements 8 and 9 as being ways to ensure that I either will have my claim thrown out or still have to make some payments...any thoughts?

 

 

Thanks

:D No longer angry with Abbey - they paid out £2500 in unlawful charges!
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Heres the Defence I recieved last week.

 

1. Save as is specifically admitted in this Defence, the Defendant denies each and every allegation set out in the Particulars of Claim.

 

2. It is admitted that the Claimant has a current bank account with the Defendant, account number to be particularised (the "Account").

 

3. At all times the Account has been subject to the applicable terms and conditions ("Conditions"). which form part of the contract between the Claimant and the Defendant and to which the Claimant agreed when the Claimant opened the Account. The defendant will refer at trial to the full Conditions but for the purposes of this Defence will refer to the following extracts:

 

(1) "You can apply for an overdraft on your Account. If we give you an overdraft we will tell you your limit and the interest rate applicable."

 

(2) "An unauthorised overdraft occurs if without our agreement you overdraw your Account or exceed the limit of an overdraft which we have agreed."

 

(3) "If you have an unauthorised overdraft, you will be charged fees as set out in our Tariff of Charges or specified to you and these may include fees for transactions we are unable to process due to lack of available funds in your Account."

 

4. Throughout the period that he has had the Account, the Claimant received a number of copes of the Conditions and of the said Tariff of Charges as they were amended and updated (though there has been no material amendment to the Conditions extracted in paragraphs 3(1), (2) and (3) above).

 

5. Any overdraft facility on the Account was (and is) subject to the Conditions.

 

6. The claimant has overdrawn or exceeded authorised overdraft limits on the Account on a number of seperate occasions, full details of which will be provided on disclosure. Therefore by virtue of the Conditions referred to in paragraph 3 above such overdrawing was unauthorised and in breach of contract and the Claimant became liable to pay fees to the Defendant in accordance with its Tariff of Charges applicable at the relevant time. In accordnace with the Conditions, such fees were debited to the Account.

 

7. In view of the facts and matters referred to in paragraphs 3, 4, 5 and 6 above, the Defendant denies that the amount of £551.00 or any other amount was unlawfully debited to the Account and the Claimants claim for the repayment of that amount is therefore denied. The Defendant denies that the Claimant is entitled to claim interest in the amount claimed of £105.46 or at all.

 

8. The Claimants contention that the said fees are unenforceable and/or are "penalty charges" is denied. The fees reflect and are proportionate to the Defendant's administrative expenses incurred due to the Claimant's breach of contract and are a genuine pre-estimate of the damage suffered by the Defendant.

 

9. Further or in the alternative, even if the said fees are not proportionate to the Defendant's administrative expenses incurred (which is denied), the Claimant remains liable to pay such fees as may be found to be proportionate and the Claimant is not entitled to claim repayment of the full amount of each charge made to the account.

 

10. No admissions are made as to the amounts claimed by the Claimant and the Claimant is put to strict proof of the same.

 

Exactly the same as mine (apart from a few personal details). Nothing to worry about.

 

Did you get an offer?

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Thanks 121, No offer as yet unfortunately - had thought of writing to the bank in light of recent publicity and offer the chance for them to settle one last time, including a bit more detail about the support I have researched for my case and a little extra work I have done on the schedule of charges showing account balance and actual transaction details against each charge; this in itself makes quite interesting reading.

:D No longer angry with Abbey - they paid out £2500 in unlawful charges!
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Ang(etc),

I think it all looks like standard stuff but am a little concerned about statements 8 and 9 as being ways to ensure that I either will have my claim thrown out or still have to make some payments...any thoughts?
8 is a little corker - let's see them prove that one ! 9 is hogwash - in contract law the Liquidated Damages (default charges in this case) are either enforceable or they're not. There's no retrospective in between figure - unless you agree to one (which I'm assuming you won't, LOL). And even if there was (which there isn't), they would still have to disclose their costs (which they won't). Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

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  • 4 weeks later...

Is this the answer I am looking for?

 

Filled out AQ as requested and have waited with baited breath for the last few weeks for Abbeys response. Recieved Notice of Hearing yesterday.

 

District Judge Rutherford has considered the statements of the case and allocation questionnaires filled and allocated the claim to the small claims track.

The hearing will take place at 14:00 on 2nd May at Trowbridge County Court and should take no longer than 15 minutes.

[WOW! IS THIS GOOD OR BAD???]

 

Each party shall deliver to every other party and to the court office copies of all documents (including any experts' report) on which he intends to rely at the hearing no later than 14days before the hearing.

The original documents shall be brought to the hearing.

The defendant do by 4pm on 2nd April 2007 file and serve:

1. An itemised statement showing how each and every item charged is calcul\ated.

2. A copy of the contract of the customer.

3. Skeleton legal arguements if points of law are to be argued relating to punitive damages and/or unfair contract terms.

Dated: 23rd March 2007.

 

 

Does this ask Abbey to show how they calculate my charges? Is this the end of my wait and if so why have Abbey still not made contact with me?

:D No longer angry with Abbey - they paid out £2500 in unlawful charges!
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  • 2 weeks later...
Is this the answer I am looking for?

 

Filled out AQ as requested and have waited with baited breath for the last few weeks for Abbeys response. Recieved Notice of Hearing yesterday.

 

District Judge Rutherford has considered the statements of the case and allocation questionnaires filled and allocated the claim to the small claims track.

 

The hearing will take place at 14:00 on 2nd May at Trowbridge County Court and should take no longer than 15 minutes.

[WOW! IS THIS GOOD OR BAD???]

 

Each party shall deliver to every other party and to the court office copies of all documents (including any experts' report) on which he intends to rely at the hearing no later than 14days before the hearing.

 

The original documents shall be brought to the hearing.

 

The defendant do by 4pm on 2nd April 2007 file and serve:

 

1. An itemised statement showing how each and every item charged is calcul\ated.

 

2. A copy of the contract of the customer.

 

3. Skeleton legal arguements if points of law are to be argued relating to punitive damages and/or unfair contract terms.

 

Dated: 23rd March 2007.

 

 

Does this ask Abbey to show how they calculate my charges? Is this the end of my wait and if so why have Abbey still not made contact with me?

 

 

Bump Bump!!

:D No longer angry with Abbey - they paid out £2500 in unlawful charges!
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Hi, Does this ask Abbey to show how they calculate my charges? No - it tells them to. Way to go.

Is this the end of my wait and if so why have Abbey still not made contact with me? It's the beginning of the end of your wait. Just sit tight. Let them come to you. Have all you figures ready - up-to-date interest and bundle prep costs.

Nice one. Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

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Hi, Does this ask Abbey to show how they calculate my charges? No - it tells them to. Way to go.

Is this the end of my wait and if so why have Abbey still not made contact with me? It's the beginning of the end of your wait. Just sit tight. Let them come to you. Have all you figures ready - up-to-date interest and bundle prep costs.

Nice one. Regards, Mad Nick

 

 

Oh the wait seems endless...Abbey did not return the requested documents to the court on time - now there is a surprise !

 

Should I ring them before I start to finalise my court bundle...or wait??? They have made no contact with me at all. I am really nervous now, can they possibly have something over me after all this?

 

Suggestions very, very welcome

 

with regards as usual.

:D No longer angry with Abbey - they paid out £2500 in unlawful charges!
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Hi,

Should I ring them before I start to finalise my court bundle...or wait???
I wouldn't. I've never seen Abbey settle before seeing a Court bundle*, and ringing before might come across to them as a sign of weakness. Regards, Mad Nick

* correction : unless the Judge orders a stay for the parties to negotiate a settlement.

Abbey £8370 settled 17 Apr 07

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