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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Angie72 v Woolwich **WON**


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Hi Everyone

 

Thank you for the advice received on this site, I have found it very helpful.

 

Just asking for advice really.

 

We started our claim against the Woolwich 12th September 2006 when I sent letter requesting a list of charges. They sent this back on 28th September.

 

19/09/06

Next I had a letter from Barclays with regards to the Data Protection act saying 'the DPA does not oblige the Bank to comment about internal policies and procedures'

 

16th October

Standard letter saying they are looking into it.

 

30th October

Standard letter saying 'they are sorry to hear that I feel the bank charges are unfair, but with the offer of £1000 without any admission of liability.

 

Offer accepted but noted that we will still continue with our claim.

 

6th November

Letter to say 'sorry we remain unhappy' but the £1000 was in gesture of goodwill.

 

7th November

I sent LBA and schedule of charges giving 14 days till court action.

 

NO REPLY so on 23rd November I filled out Moneyclaim online, with my particlars of claim

 

They acknwledged the claim on the last day possible! 12th December giving them another 2 weeks.

 

27th December

I checked online but no defence had been entered so I requested Judgement.

 

28th December

Checked again but the Judgement had been rejected saying that they are going to defend the whole amount and it will be transferred to a county court.

 

What will happen now?

Any advice is appreciated

Thanks

Angela

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They will prob send you an allocation questionaire and ask you to complete it, there is a guide here on the site. You will win, you seem pretty calm. Dont worry about it, they are just trying to mess you about.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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I have never heard or seen anything going to court with this bank charges thing. Do not worry about it. Just remember that the banks don't want to go into a court room and disclose how their charges work.

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George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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No you are very unlikely to have to go to Court.

Barclays are known to take things to the wire....its unfortunate that they evaded judgement but this happens.

Stay calm and await the aq and their defence which will prob be their standard 4 pages denying everything they may even threaten to counterclaim if they lose.

make sure you get everything right as Barclays certainly look for holes.

My own claim with them started back in June and my hearing isnt until March !!!

I am moving your posts along with a thread title change into the Barclays bank group.

There are no shortage of Barclays claimants......have a look at some threads it will give you an idea as to what to expect.:)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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hi I agree with Martin. Barclays/Woolwich seem to enjoy stringing things out to the last minute one claiment was being chased up the steps of the court house with a settlement offer.

 

The most people have gone to court for is removal of CCJ and defaults (myself included) but not for a straight forward bank charges claim.

 

Also Looking back at my file I had 100's of letters crossing over from both barlcays and Woolwich it appears it their way of trying to confuse the issues as they dont usually even correspond to each other!!!

 

I think its a case of right hand left hand!!!!

 

Take care and keep us up to date.

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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  • 1 month later...

Hi All

 

I sent my AQ to the court, was due by 16th Jan 07 and waited for Barclays to send in theirs.

 

I have received a letter from the County Court today to confirm that a Judge had looked over the paperwork and allocated the Small Claims Track, they ordered Barclays to send me a list of charges that had been applied to my account? (not sure for what reason?).

 

Also asked for each party to deliver to each other and to the court, copies of all documents on which we inted to rely on at the hearing. No hearing date has been set you (with a note on the order that we will be notifed).

 

Can anyone advise if these are just copies of the letters sent between myself and Barclays or should I put together the Court Bundle at this stage?

 

Thanks

Angela

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I'd like to know this too - do I include things like a copy of my AQ and print of my original Moneyclaim?

Barclays £3065 - prelim letter 30/7/06 - LBA 15/8/06

Halifax CC £495 - prelim letter 30/7/06 - LBA 15/8/06 - MCOL 5/9/06 - FULL REFUND!!

Sainsburys CC £580 - prelim letter 30/7/06 - offered £25 10/8/06 :lol: - LBA 15/8/06 - MCOL 3/9/06 - FULL REFUND!!

First Direct £352.50 - prelim letter 11/8/06 - LBA 25/8/06 - offer of FULL AMOUNT 7/9/06

Virgin CC - Data Protection Act letter 3/8/06

New Look £110 - prelim letter 30/7/06 - LBA 15/8/06 - offered £50 20/8/06 - MCOL 1/9/06 - £142.25 r'cd 25/9/06

OH MBNA CC - Data Protection Act letter 14/8/06

OH Halifax CC - Data Protection Act letter 14/8/06

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  • 2 weeks later...

Oh my god, I have won!!!

 

I received a letter today from Barclays with full settlement, obviously stating that they do not admit any admission of liability!!!!!

 

Also the usual confidentiality clause (which i crossed out before I sent back the signed copy)!!!

 

Just waiting for the money to go into account before I send letter to court advising that we want to discontinue our claim against them.

 

Thanks to everyone on this site, it feels like I have done nothing but read things on this site for months!!! (But worth every minute)

 

Donation to follow as soon as monies in account.

 

I am so happy did not have to go to court as was feeling nervous about that but as everyone on this site says "it will never go to court" you do still wonder if your case will be the 'Test Case' and end up in front of a judge!!!

 

Am in process on starting moneyclaim with Abbey now - BRING IT ON!!!xxx

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Congrats Angie ;)

 

I've recieved a court case management date so am hoping that I'll get a similar letter soon.

 

I'm like you, awaiting this settlement before using some of the money to start against the other institutions taking my money hand over fist!

 

Good luck with the Abbey, enjoy the victory! :lol:

24 hours in a day... 24 in a case... co-incidence???

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Oh my god, I have won!!!

 

I received a letter on 20th Feb from Barclays with full settlement offer, obviously stating that they do not admit any admission of liability!!!!!

 

Also the usual confidentiality clause (which i crossed out before I sent back the signed copy)!!!

 

Just waiting for the money to go into account before I send letter to court advising that we want to discontinue our claim against them. (update - money went in today!!!) yipee!!

 

Good luck to everyone else doing this, its really scary but stick with it, they go right to the last minute before settling!!!!

 

Thanks to everyone on this site, it feels like I have done nothing but read things on this site for months!!! (But worth every minute)

 

Donation to follow as soon as monies in account.

 

I am so happy did not have to go to court as was feeling nervous about that but as everyone on this site says "it will never go to court" you do still wonder if your case will be the 'Test Case' and end up in front of a judge!!!

 

Am in process on starting moneyclaim with Abbey now - BRING IT ON!!!xxx

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