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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Estellabianca V Abbey


Estellabianca
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hi:) I just received a letter from the court: Notice that acknoledgement or service has been filed by Abbey:( .Abbey indicated that they will defend all of the claim. I AM GETTING WORRIED:( .Will I ever get my money back?:( Anyway, theu have now 28 days from the day of service to file a defence. What will hapen next? What do I have to do?

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Hi Estelle,

 

Lots of us are at a very similar point in our claim. It's time to sit,wait and read.........about AQ's and Court Bundles

 

http://www.consumeractiongroup.co.uk/forum/abbey-bank/55539-charleyfarley-abbey.html

:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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One more prob: I'm still waiting for my December statement :evil: I've complained to the data protection comissioner, practically harrassed Abbey with letters and I still haven't got it. About £ 400 of charges were taken in December:mad: . I'm just waiting to it to amend my claim. Will I ever see it?:confused:

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Estelle,

 

I've not had this problem becaus I had my statements, but I know it's general practice to estimate for any missing statements so can't you show this one as an estimate based on the best of your knowledge, and if push does come to shove and you have to stand in front of a judge then you've got a pile of letters a foot high to show how much effort you've gone to to get the true figure, and how intransigent Abbey have been.

 

Only a suggestion, like.

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Estellabianca, ......... and just remember this is almost certainly going to end up in a telephone haggle with Abbey just prior to the Court date. So that's when you demand the December charges. And if they refuse, just tell 'em you'll see them in Court. They might say they weren't on your N1, but Charleyfarley's right - your correspondence about it puts you on good ground for Court if it ever got there. Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

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:( hi all. I jusr received my december statement after 3 months and a half and none of the charges appears on it:mad: . It's probably been erased by abbey:-o . The ICO didn't do anything about it.:evil: What can I do?:-? :-? I'm quit sure, 100% positive that at least £400 were taken in december 2005. Please help.
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hi Estellabianca

 

When Abbey sends out the usual monthly statements, the notification of any fees due to come out from your account in the following month is detailed on the front page.

However, when they send out duplicate statements, that bit of the computer programme or whatever they use doesn't kick in as the fees are in the past.

 

BUT the fees that were taken out are still there, you just have to look very carefully through the details of the statements, in the transaction listings. The fees are always taken on about the same date each month, so if you find some other fees and check the date they were taken, and look under that date each month, you should be able to track down every fee that has been taken.

 

They can't erase transaction details, as if they did that there would be more money in your account!

Apple x

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  • 2 weeks later...

Hi all, I just received a letter from Abbey offering full and final settlement offer for £1000 which is half of what they owe me and I also received a copy of their defence. What should I do next? Do I have to write to abbey to refuse the offer? or accept it as a part settlement? What is going to happen next?

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Hi all, I just received a letter from Abbey offering full and final settlement offer for £1000 which is half of what they owe me and I also received a copy of their defence. What should I do next? Do I have to write to abbey to refuse the offer? or accept it as a part settlement? What is going to happen next?

 

 

Hi Estella,

 

It's a standard practice of Abbey's to send out a 50% Offer and defence letter at this stage. Tell them to go forth and muliply ( there is a template for this under "Rejecting GOGW payments" ) and wait for an Allocation Questionnaire from the court. When you have read it and understood it fully then come back to the forum and explain it all to me because I'm about 2 days behind you:)

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Thanks:) .

I've had a look at the template letters under rejecting GOGW and I'm not sure whether I should use letter 5 or 6:confused:. In my case I have started the court claim. But I have received in the same envelop from Abbey the 50% offer signed Abbey and their defence apparently it's a copy of the defence from a county court (Plymouth):confused: The defence is signed Abbey National plc and I don't have the names of their solicitors or solicitors firm:confused: strangely.

Should I use the template letter 5 or 6?:confused:

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All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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Thanks:) .I've received the N149 form. My claim is fro £2000. I'm confused:| . Do I have to attach to the n149 a draft order as well?:confused: Please confirm. And one more question: should I write to Abbey to give them a last chance to pay me in full before I fill in the allocation questionaire like sam did?

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Thanks:) .I've received the N149 form. My claim is fro £2000. I'm confused:| . Do I have to attach to the n149 a draft order as well?:confused: Please confirming you don't have to its your choice the aim of the draft order is that if the judge takes it up, it speeds thing up. however, please read it carefully as the danger for you is that you must supply all the info request within 14days so if you do decide to attach it, start familiarising yourself with the basic court bundle and other info to add to it. And one more question: should I write to Abbey to give them a last chance to pay me in full before I fill in the allocation questionaire like sam did?
you can if you want it just lets them know your intentions however, they'll soon get the drift when they receive your court papers. If they have put the funds in your acc or sent you a cheque, i would reply to them with a rejection (if its in your acc, make sure you don't touch it1)
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have you looked at it, it asks for the legislation you are going to use to argue your case, statement of evidence, any witnesses you are going to rely on ... would you like me to post the link for you?

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Hi, the draft Directions to attach to an AQ are here : http://www.consumeractiongroup.co.uk/forum/general/57708-draft-order-allocation-questionnaires.html

The idea is to see if you can get the Judge to put a bit more pressure on the Bank to disclose the rationale behind its charges with the aim of getting them to cave in sooner. The Judge will do what he likes, and if he ignores your draft Directions it won't count against you and won't make any difference in the long run - the Banks will still never disclose. Regards, Mad Nick

Abbey £8370 settled 17 Apr 07

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:) Hi all! I've got a little problem: I'm at the Allocation questionnaire stage with Abbey. I'm going to send mine off next monday.

I've just received my monthly bank statement and it's written that I'm going to be charged again in April:mad: £35.00 for an unpaid standing order which I cancelled anyway but the following day, after the payment due date:mad: .

What can I do about it? Is Abbey supposed to continue charging a customer even knowing that court action has already started about bank charges?:mad: What can I do to stop them from taking my money again?:mad:

Please help:confused:

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