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Customer Relastions F+FS Offer received


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After sending DPA request and intention to sue for return of charges I received a letter today from Halifax Customer Relations. The snippetts are as follows.

 

They say as a gesture of goodwill and to save me my £10 they have listed charges for free (total £330 going back over 4 years)

 

They offered me £60 as more goodwill if I signed the enclosed gagging clause and accepted all future charges.

 

They could shut my account if I continue to mismanage it.

 

Parachute account opened and LBA prepared for despatch until I get all my charges back.I can post the full letter if anyone is interested.Thanks to everyone on this forum for their help !!!

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I can`t believe their attitude to their customers, most if not all the replies people have had from the Halifax is the same, can we not inform the OFT of the Halifaxs action better still close them down let them know what its like

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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  • 2 weeks later...

Wait. :D

 

They have to file what is called an Acknowledgement of Service (AoS) within 14 days of the date of service of the claim.

 

Was your claim issued or served on the 8th May? If that's the date of issue check with the court for the date of service.

 

If they haven't filed an AoS within 14 days from the date of service then you can apply for judgment. However, they probably will and will say they intend to defend. Don't be put off - this merely buys them another 14 days in which to file a Defence or settle up - that's 28 days from the date of service of the claim form.

 

In all cases I've read here so far they've paid up during that 14-28 day period.

  • Confused 1

[FONT=Arial][SIZE=1]Proceedings issued....and acknowledged. [/SIZE][/FONT] [FONT=Arial][SIZE=1]Counting down to the 21st....[/SIZE][/FONT] [URL="http://thebighub.co.uk"]http://thebighub.co.uk[/URL]

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Wait. :D

 

They have to file what is called an Acknowledgement of Service (AoS) within 14 days of the date of service of the claim.

 

Was your claim issued or served on the 8th May? If that's the date of issue check with the court for the date of service.

 

If they haven't filed an AoS within 14 days from the date of service then you can apply for judgment. However, they probably will and will say they intend to defend. Don't be put off - this merely buys them another 14 days in which to file a Defence or settle up - that's 28 days from the date of service of the claim form.

 

In all cases I've read here so far they've paid up during that 14-28 day period.

 

Thanks for that, love (Hoping my Welsh is correct! lol) I was unsure about this too. For that you earn a scales click. Cheers!

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Received AOS from Northampton CC today and A O'Brien (RAH) has indicated on the form that Halifax intend to defend all of this claim.

 

What happens next, do I just sit it out and hope they cough up or by myself a new suit for the court appearance

 

thaks

 

 

Richard

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I'm confused (nothing new there then)

I filed on 03/05, my return date is 30/06 and hearing date is 07/07, what is my date of service????:confused:

Halifax acc 1: 1st request letter sent 20/4/2006

LBA sent 27/04/2006

1st action filed Kirkcaldy Sherriff court 03/05/06

 

Halifax acc2 (closed): 1st request sent 03/05/06

LBA sent 11/05/06

Capital 1: 1st request sent 11/05/06

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Sorry for starting a new thread but today I received the standard

"It will cost us too much to defend this claim so we are giving you your charges +interest+court cost back"

 

YIPPPEEE, only £497 (paid into my account today) but a large victory for me.

 

Donated to site and filled in survey.

 

Please dont give up and you WILL get your money back

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:D Congratulations Jimmy! Well done and enjoy not only the money but the pure satisfaction of taking on the bank and WINNING!!!! :D We can't wait until we get that satisfactory feeling too :lol:

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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well done jimmy, many congratulations

Halifax preliminary letter sent 17/05/06 charges £2661.00

Bog Standard blah blah blah letter received 22nd May 2006.

received lengthy letter dated 24th May 2006 offering £605 pah!

letter before action sent registered 5th June 2006

letter received in response to lba offering £1801.00 errrrr no ta

court action filed 23rd June 2006

deemed served to bank on25th June 2006

notice of acknowledgement of service has been filed

they intend to defend

7th july received letter PAYING IN FULL!!!

 

10th July cash deposit £112.58

10th July cash deposit £2869.00

:D :D :D :D

 

HALIFAX SETTLED IN FULL

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To add to Victory - Ive received the same letter !!!!!!

 

HAPPY, HAPPY DAYS ------!!!!!!

 

lORRAINE

Halifax - Since 2003 £1,186 DPA Request: 24.03.06

PRL - sent Recorded 05.04.06

Letter received 07.04.06 - Thanks but No thanks

LBA - 20.04.06 Refused Money Claim filed 08.05.06

Served 14.05 Acknowledged 16.05.06 - 28 days to go

:D WON - PAID IN FULL 25.05.06

Lloyds [/i]- Since 2000 £780.31 - DPA Request: 23.03.06

PRL - sent recorded 10.04.2006

Letter Rec'd 13.04 - Not interested

LBA - 13.04.06 Money Claim filed 25.04.06

Served 01.05.06 & Acknowledged 03.05.06. - 28 days to go

Defence received 25.05 - Here we go

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Fantastic News. Brilliant feeling isnt it.. I got my letter today :)

 

Dont spend it all at once LOL

GEN

 

Some days you're the bug; some days you're the

windshield.

 

If carlsberg made email addresses... they'd be consumer action group email addresses... probably the best email address in the world !!!

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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