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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

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Amazon parcel delivery driver let dogs out- 1 then killed on road


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This is still a very raw subject for me so I apologise if I'm not perfectly clear.

On Wednesday last week, an Amazon delivery driver opened the back door of my property and allowed my two dogs to escape. One ran on to the busy road and was hit and killed instantly.

I've contacted Amazon and they've put me on to their claims company, ARC. I'm in the middle of dealing with them, and I've passed on the details of the car driver to them with regards to paying for the damage to her car. I've also asked for them to pay for the cost of my beloved dog's cremation.

I guess I just wanted to check that, legally, I'm in the right? We have our letterbox taped shut and a sign on the gate stating to leave parcels in the shed. I had also put on my Amazon delivery notes not to open our door as there are dogs on the property (which I did in case someone came in to the house and my dog bit them, never considered this would happen). My husband was at home at the time of the incident and witnessed the courier opening the door.

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was this amazon? or a courier company?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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then they are your target or both, as joint defendants named in any subsequent court cases/claims

on an amazon order you get an email/contact from the courier, on their site did you fill in their part regarding to leave parcels outside and not to open the door?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Amazon parcel delivery driver let dogs out- i then killed on road

The picture you have created in your post is not entirely clear.

You take to letterbox shut. Presumably that is within the front garden?
You instructed them to leave items in the shed – presumably that is in a back garden?
They opened the door – which door? Is this a door to the front garden? The back garden? The house? If it was a door to the house then was it a front door or a back door?

Please can you clarify

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Sorry, as I said I'm still in shock at it all.

 

The gate is to my front garden where delivery drivers usually stop (leads straight on to a busy A road),

the sign directs them to go round the back of the property for access.

The back of my property has the back door with letterbox, box beside the door for mail and the garage/shed is right beside my back door.

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Sorry but I still don't get it.

What I'm starting to understand that is that this all happened at the back of your property.
The back of the property has a letterbox which is on the outside so there is no need to enter into the garden in order to put things through the letterbox.
However the letterbox was taped shut.
This means that the only way to deliver things to your property is by going into your back garden and that is where the shed is.
So the delivery agent went to the back of your property has directed. Entered the back garden to put the item into the shed and as they did so, the dogs escaped because they were in the back garden.
Is this correct?

If it's not then I think you better start drawing a diagram
 

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No, not at all.

 

I possibly should have started by stating I live on a farm.

 

The back of my property is the farm yard with a farm track leading to it off of the road.

My dogs were inside the house.

My back door also has a letterbox which, as mentioned, is taped shut.

The delivery driver opened the door and the dogs escaped. 

There was no need to open the door at all and it really escapes me why she would when she could hear my dogs going bananas on the other side.

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Well it certainly helps a little bit now that you have disclosed that you live on a farm.

You keep on referring to the "back door". I asked you a on whether this is the back door to your house and you haven't addressed this. I'm getting the impression that the driver open the door to your house and entered your house. Could this be correct?

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None of it has been very clear and we have had to tease the details out of you.

Was there any written warning or sign about the presence of the dogs?

Have you made a written complaint to Amazon or to their insurer? Please will you post it here in PDF format.
Have you had any written response? Please could you post it here in PDF format

Please can you tell us about the dogs. Are they special of some kind? You have talked only about the cost of cremation. Are there any other losses that you consider that you have incurred.

It seems to me that the delivery driver trespassed on your property and this will be the basis of your claim.

I would suggest that at the moment you don't allow yourself simply to be controlled by Amazon or by the insurer. You can be certain that their insurer will simply do their best to restrict their losses or even deny them altogether.

You better try and layout everything – and it would be helpful if you could do it at one go rather than take 24 hours please.

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22 hours ago, dx100uk said:

then they are your target or both, as joint defendants named in any subsequent court cases/claims

on an amazon order you get an email/contact from the courier, on their site did you fill in their part regarding to leave parcels outside and not to open the door?

Also I see that my site team colleague asked you the question which I have quoted above. You don't seem to have addressed this either.

Please can you give us all of this information. It will be helpful to us and eventually it will be helpful to you if we know the answers

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I'll try to be as detailed as possible!  

On Wednesday, my husband was at home in the middle of lighting the fire when he heard our dogs start to bark which usually means either the farmer is going about on his tractor or someone else has came near the back door.

When he went to check, there was a delivery driver standing in the doorway and the dogs were nowhere to be seen.

The delivery driver said she had a parcel and when my husband asked where the dogs were she replied "oh they ran off" and then asked him to sign for the parcel.

My husband grabbed the leads from the back door as the delivery driver got in her van and drove off.

My dogs were running riot around the yard, my husband went to open the boot of the pickup truck as they always make a beeline for it 

in that space of time Ethel ran on to the road where she was hit and killed outright. The lady who hit her stopped and called the police who attended within minutes.

I ordered the items on Amazon and it was sold by and despatched by Amazon.

On the day of delivery I received an email from Amazon stating it was due to be delivered and asking if there were any delivery instructions.

I checked that my usual instructions were showing, which they were (have attached screenshots in PDF format).

There was no indication it was a third party delivery company and, indeed, is still showing as delivered by Amazon on my account (screenshot attached)

I contacted Amazon via live chat (I'm thinking this wasn't the best option?) Was told it would be passed on to relevant department and then received the attached email from their insurers.

I filled in the form which was a generic one for damage to a vehicle and also replied to the email saying that I wanted to claim for cost of cremation and also cost of my dog. She was a 3 year old boerboel who cost us £1200.

I forwarded them the vet invoice for the cremation and also the receipt for amount paid for my dog.

I gave them the details of the lady who hit our dog (with her permission) so they could contact her with regards to repairs to her car.

The sign on our front gate states "dogs on property. Do not open gate. Please leave parcels in shed at back door" and also on our delivery instructions with Amazon it states there are dogs and not to open the doors.

This was more to protect the delivery drivers as Ethel the boerboel was very territorial and I also own a year old dogue de Bordeaux.

 

 

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Thank you. That's helpful.

Please will you monitor this thread for reply later on this afternoon – or maybe tomorrow.

In the meantime, please could you combine the PDF files that you have posted above into a single PDF file, in order, the right way round et cetera.

We are looking for a multipage single file PDF format. Not a bunch of individual files with no indication in the filename as to what each one might contain.
Thanks

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Thank you. That all seems to be fairly clear.

In my view there is a trespass here. I suppose it is also a breach of contract. In addition to actual losses in respect of a trespass you could claim for an additional sum for the trespass. Trespassed the property basically implies an insult to your status as the ownership of property and this would normally be addressed by a payment of damages.

I would suggest that in the event you consider adding an additional £200 for the trespass in addition to your actual losses which is the price of the dog, cremation – and any additional expenses.

Of course they will balk at the idea of the damages for trespass but they would try to reduce whatever figure you came up with and so adding an extra 200 quid for trespass gives you some wiggle room so that you can pull back if you want and they will feel that they have saved some Face by beating you down to hundred pounds.

It's a shame that you use their standard form to make your complaint. This was not the best idea. You should have made a complaint in writing.

I suggest that you make a complaint in writing now.

Have you got a copy of the form that you filled in online? Please post it here

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Well as you clearly realise, it was not the best idea to fill in a form and then not keep any record of what you said.
You will have to write to the insurer and ask them for a copy of it.
You can be certain that it will probably not be forthcoming very easily.

It's probably about time you started protecting yourself rather than following instructions from others who don't have your best interests at heart.

As you have already started procedure, then send it to both parties. Make it clear that they have each got copies of it.

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I'm really kicking myself for even filling in the form in the first place, never mind not making a copy. To be honest, today is the first day since it happened that I'm feeling even close to normal.

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  • dx100uk changed the title to Amazon parcel delivery driver let dogs out- 1 then killed on road
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