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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC DCBL - PCN 2019 - now claimform - McDonald's Gelderd Road Leeds ***Claim Discontinued***


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I nominated Bradford. 
but for letters back saying that Dartford has been nominated. 
I called them to explain and emailed them. 
mess told you wait for correspondence in the mail. 
I did not receive anything yet? This was maybe 4/5 weeks ago now.  

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Can you please upload the DQ showing where you wrote "Bradford"?

If you haven't got a scanner a photo will do, we'll sort out anything wrong with the upload at this end.

We could do with some help from you.

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I need to locate my copy. 
But regardless Should I have not had a letter?


I called and emailed the court and northants to tell them that I had got their letter and it said Dartford and they told me to wait for correspondence form the judge. And nothing. 


shall I call northants again on Monday?? 

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I'm afraid the courts are overworked and understaffed and your woes about getting no replies from e-mails, even after months, is something we see on thread after thread.

Andyorch wrote in October -

On 16/10/2023 at 15:03, Andyorch said:

Depends what's on your copy ? If you stated your local county court then its a court error so  easily changed no fee.

- so if you upload a copy of what you filed we can prepare a suitable mail to the court showing their mistake in B&W, and if there is till no reply after say a fortnight you can complain. 

So - copy of DQ please.

We could do with some help from you.

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I am struggling to locate it. 
I did 3 copies as I remember asking specifically for another after only 2 come out at library
what if I can’t locate it? 
I will call court and northants on Monday and see what they say?

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How difficult can it be to have a file with claimants CASES or similar written on it, and the paperwork for each case joined with a paper clip? 

That's just one example, you deal with your paperwork as you see fit.

dx did write -

On 04/09/2023 at 19:38, dx100uk said:

1 to the court

1 to their sols (omit phone/sig/email) if no sols send to claimant

1 for your file

If you can't locate it you won't be able to show the court their error.

What will happen?  I don't know.  We don't get people who are experienced here who can't locate important paperwork.  Maybe you will have to go to Dartford.

 

 

.

We could do with some help from you.

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Dartford is worse case scenario,

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Just have to call then on Monday then. 
I won’t be going to Dartford that’s for sure. 
what’s the worst they can do? Another ccj? I don’t use credit in any form. I’m a little bit past that now. just like this country and the absolute cowboys that run it and the fact that this system exist. 
 

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I agree. But I can’t locate it. 
best I can do is to call them on Monday and find out what’s going on. 
I’ve not received any correspondence from court or anywhere after I called and emailed them about their mistake. 

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  • 1 month later...

Still no correspondence from the court. 
I called them when I said I did above and was told a judge will get back to me in time. I also emailed the courts as well. 
But still now nothing. ?

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Time to look at train or coach fares to Dartford.

If you can't make a simple copy of an important legal document and store it somewhere, then this will be the result.

  • Like 2

We could do with some help from you.

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  • 3 weeks later...

Letter today  
 

‘Notice of Transfer of Proceedings’ 

‘To all parties, as a result of an order made on 8th Jan, this claim has been transferred to County Court Bradford’. 
 

Letter dated 15th Jan. 

 

What would be next step now. 

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await allocation from the assigned court.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Are they seriously trying to stick a CCJ on my file?! 
Lowest of the low these lot aren’t they. 
An absolutely corrupt joke of a system. 

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not been to court yet..

and you've not lost yet.

  • I agree 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Cool. Let’s see what happens. 
Not worried in the slightest. 

I just feel sorry for the amount of time and money these people are wasting. 

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So the courts have finally woken up to the fact its Bradford not Dartford, after all your efforts - good.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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I guess I wait now for a hearing? 


These people are clearly wanting to stick a ccj on my file? 


Wonder if it will Be video or in person.

 
I’ll wait see what comes in post. 

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await with letter with the court date

start reading up on witness statements in UKPC claimform threads

you will have to do one and sent it to the court and DCBL by 14 days prior to the hearing.

dx

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Email on Friday from a DCBHELL rep. 
Looks like they are bottling it? Ready to throw towel in…? 
 

“” Dear ***,
 
Re: Our Client: Uk Parking Control Limited
Claim Number: *** 
 
WITHOUT PREJUDICE SAVE AS TO COSTS
 
We write to you in relation to the above matter.
 
To assist the Court in achieving its overriding objective, our Client may be prepared to settle this case. I can confirm our Client would be agreeable to £150.00 in full and final settlement of this Claim. The current outstanding balance is £295.00.
   
Should you be agreeable to this offer, please confirm the same within 7 days. Payment can be made via our website www.dcblegal.co.uk, by calling our office on 0203 838 7038 or via bank transfer: 
   
 
DCB Legal Ltd Client Account *** 
   
When making payment please ensure you include the following reference number, ***, to enable us to allocate it to the correct case.
   
 Upon receipt of the settlement sum of £150.00 we will update the Court that the matter has been settled. If you are not agreeable, we will continue to follow the Court process as normal. 

Kind Regards,  *** “””” 

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std email.

BTW its about time you wrote to DCBL and tell them they are NOT to use email for anything toward our mutual claim number xxxxx.

else they'll be filing a load of lies and fake docs by email 1 min before WS deadline removing your legal right to counter them.

get it done ASAP. you should already well know this

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I’ll make a note and send them a letter. 
just a basic 1 paragraph saying ‘stop sending correspondence by email. You have my postal address, if you do not use my address I’ll see that this case is done’ or something.  
I guess that’s exactly what they are doing  building it up so they can send me that last email. Just such horribleness the lot of them   

 

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please do as stated.... not your interpretation.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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