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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Rich101 v First Direct


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Launched my battle yesterday with a special delivery letter so it should have got there today. Claiming nearly 4k

 

Shocked at how much i'd been debited when i worked it all out, felt a little stupid that i had allowed it to happen, but it seems to be a self fufilling prophesy - as soon as they start charging you, you are in trouble as it generates more charges.

 

This group has already given me alot of hope and confidence that it'll work - no worries about taking it all the way if nessesary, so thanks for the confidence you've all given me by lurking and reading others posts

 

Going to do my first direct credit card now, and my alliance & leicester one and my business account with abbey, if a battles worth fighting.....

 

Opened a back up account with Smile just in case and had that accepted, was shocked to see so many problems for the smile/co-op bank customers as i thought they were an ethical banking group, oh well.

 

I'll post more as soon as I hear from FD

 

Happy Christmas and hopefully a good new year

 

Rich

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Go for it Rich, you will prevail.

 

Anything your unsure of, just ask, no matter how silly you think it is.

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  • 3 weeks later...

Well no reply within the deadline given so on to the next step this evening

 

I have had a threatening letter about being over my overdraft limit and I must take action with 7 days though so maybe thats my response

 

Shields up Mr Sulu and bring phasers online - we're going into battle

 

Rich

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That happened to me and they stopped my maestro card! They denied it was anything to do with my letters regarding my claim. Don't be intimidated by them. I was so worried at first, but like you I had a new account with Smile and soon got all my money back from FD.

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Got a letter today appologising for not replying within the required timescales in response to the 1st letter

 

They'd better get a move on as they've already got the LBA so they are in the next 14 day time period already :-)

 

And I received a reply from them on my SAR for my 1st direct credit card with the cheque returned so that seems to be going to form

 

Rich

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Still no reply to the 1st letter let alone the 2nd, and now only 5 post deliveries to go

 

But i am getting threats about my overdraft again (funny how these started after I initiated action isn't it)

 

I think I read somewhere that they are not allowed to take action against you once the account is 'in dispute', - was i imagining it or is that true as I need to write back to them explaining that the account is subject to ongoing action and this seems like retribution for that action.

 

Thanks for any advice

 

Rich

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I suppose my account was 'in dispute', however they stopped my card and I couldn't do a thing about it. If you've got your new account with Smile all will be fine though. Apparently they can't ask you to pay back your whole overdraft at once anyway.

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Yee Haa........

 

offer from First Direct of £2700, but I claimed 3800

 

So 400 or so of that was interest, but even ignoring that it leaves me 700 quid out of pocket

 

Excuse is usual one - management costs etc. and no admission of liability

 

No confidentiality clause either

 

So i'm gonna check my claim now and then write back accepting it as part payment I think

 

Oh and got my advanced statement where they stuff me for another £150 of charges so i'll need to claim that too as a separate action I guess

 

So any advice and experiences from this point onwards ?

 

Cheers

 

Rich

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OK so they are saying they will not pay 'recall fees'

 

This seems to be in relation to direct debits

 

Is this normal - should I have claimed them ?

 

Have others had these claims rejected

 

I also claimed £340 in interest, I didn't find the sheet on the website before my claim so I worked the interest out on a very generous (to FD) rate of 5% per annum not compounded , was I right to do this ?

 

Thanks for any help

 

Rich

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Hi Rich,

 

I'm chasing FD for £4800 including the 8% interest and intend to chase them for every penny. From what I've read you can chase them for ALL the charges, regardless of what they decide to call them. Surely it can't cost them £37.50 for a computer to tell them that there wasn't enough money on an account to pay an electronic payment, otherwise this e-mail would be costing me £80!

 

Go for the sods!!

 

Dubliner

[sIGPIC][/sIGPIC]

 

First Direct - S.A.R - (Subject Access Request) sent 29/12/06

Statements recieved 15/1/07 - >£3000 owed

Prelim sent 16.01.07

Partial offer received 01.02.2007

LBA and letter rejecting paltry offer sent 02.02.2007

MCOL filed mid Feb 07

AQ 26th March

 

 

BoS - S.A.R - (Subject Access Request) sent 29/12/06

Statements received 1.02.2007 - Prelim sent 02.02.2007

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  • 2 weeks later...

Well just checked my FD credit card bills for the last 6 years and they behaved themselves there so no action to take

 

Writing my acceptance as partial payment only today

 

Watched the money programme video from the BBC - interesting what the financial ombudsman said about telling the banks to pay in full

 

Here we go again..... only given them 7 days to reply this time

 

Rich

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Hi Rich,

 

I had partial offer today, stating they wouldn't pay the 'Recall charges' which would have been the full amount. I'm going to tell them to get stuffed and crack on. Did you leave your Recall charges in your claim too?

 

 

Dub

[sIGPIC][/sIGPIC]

 

First Direct - S.A.R - (Subject Access Request) sent 29/12/06

Statements recieved 15/1/07 - >£3000 owed

Prelim sent 16.01.07

Partial offer received 01.02.2007

LBA and letter rejecting paltry offer sent 02.02.2007

MCOL filed mid Feb 07

AQ 26th March

 

 

BoS - S.A.R - (Subject Access Request) sent 29/12/06

Statements received 1.02.2007 - Prelim sent 02.02.2007

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As i could really do with drawing a line under this i accepted the amount as full payment to 31/12/6. This left the amount in January I will pursue as a different claim - i just wanted to get rid of this as other things in my life are so busy

 

BUT

 

Still no money from them and now they have started bouncing direct debits on me (and of course charging me) even though I have reduced the balance of my overdraft and of course its on record that i am due this money so not happy.

 

So even if they pay the large amount out then i still have a claim against them to pursue for around another 500 quid and if they don't pay by the 12th then it will be another set of charges.

 

So a payout will not be the end of the story by a longshot.

 

and this one I will take all the way

 

Rich

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Keep at it, they will pay up in the end, including interest.

___

MBNA VISA - PL sent 23/10

MBNA MCard - PL sent 23/10

FD - PL sent 23/10, offered approx 75% 27/10

Marbles - PL sent 23/10, rejected letter received 27/10

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