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    • gives them a feeling of grandeur. dx  
    • yep they can be a bit like the TV licencing lot. for 4yrs ive been getting a series of about 8-10 diff letters that just go round a loop. currently upto 61
    • thread tidied. new thread for the court claim is here  
    • new thread created for this claimform please post here now for anything to do with it now . pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? lowell Solicitors : Overdales solicitors  How many defendant's  joint or self ? Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Do you recall how you entered into the agreement...On line /In branch/By post ? Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor? Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment? May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
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Let The Games commence


matt_white
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I am amazed that it has taken me so long to find this site. Thank God I have. I read in the press about the guy who took HBOS to court and got the result but I thought that was just by default on the banks part in not responding ........ little did I know. I have just cut & pasted the DPA letter which I am looking forward to sending to Abbey. Let battle commence!!!!!!!

DPA Letter sent 28.04 40 days 07.06

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Welcome. It sounds as if you may have already done so but please do have a good look at the FAQ and the Library material. It will stand you in good stead later.

 

Also, don't forget to send the £10 with your letter to the Abbey or you will be fobbed off. In fact you're going to be fobbed off anyway but why make it easier for them?

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Hey Matt,

 

Welcome to the forum!

 

Best wishes with your claim!

do you visit shell too?

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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and when you send the letter along with your 10 pounds, send it RECORDED DELIVERY !! :)

Jamloo

__________________________________________________

Abbey - Data Protection Act Disclosure Request Sent 03/04/2006 - 40 day limit was 13th May.

9th June 2003 to 9th April 2004 Statements We Have - Total Charges = £1,420.00 :o

18th February 2005 to 18th March 2006 Statements Received - Total Charges = £3,177.00 :o

Still awaiting remaining statements.:evil: (as of 25th June)

Request for Repayment Letter Sent Recorded Delivery 02/06/2006 - 14 day limit is 16th June. Requesting £4,597.00

Letter Before Action Sent Recorded Delivery 22/06/2006 - 14 day limit is 6th July. Requesting £4,597.00

 

Capital One (Part 1) -

Request for Repayment Letter Sent Recorded Delivery 26/06/2006 - 14 day limit is 10th July. Requesting £359.22

 

Letter Before Action Sent Recorded Delivery 24/07/2006 - 14 day limit is 7th August. Requesting £359.22

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Yes. Do I send it to the branch or to:-

Data Protection Manager

Data Protection Team

Regulatory Compliance

Abbey House

201 Graftons Gate East

Milton Keynes

MK9 1AN ?

who do I make the cheque payable to Abbey?

I know these may sound inane questions but I fear that a cockup will lead to them suggesting that the 'form' had not been followed etc.

DPA Letter sent 28.04 40 days 07.06

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Shell?

 

Sorry its another forum i visit, there's a matt white on there too..

Natasha

 

Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)

sent reminder email on 17/4/06

called abbey on 19/04/06 to remind them:rolleyes:

sent another email on 26/04/06:mad:

Approx charges £2500

received £500 refund in dec 06

sent LBA

Capital one- sent DPA letter 17/03

Sent prim letter for charges of £260 14/04

Received a refund £109 awaiting further refund of £151

Settled IN FULL

Barclay card- Sent DPA letter 17/03 sent reminder 14/04

received info claiming £120

settled in FULL

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  • 1 month later...

Have finally had a reply to my DPA letter. I must admit it looks to be a standard letter and judging by the reference it probably is but it has thrown me a little and any advise would be appreciated.

 

Abbey

PO Box 1109

Bradford BD1 5ZJ

 

Our ref MANINT14/443/HM

 

Dear

 

Thank you for your letter dated 28th April 2006 which we received on 2nd May2006, requesting information on your bank account. I acknowledge receipt of your £10 fee.

 

I would like to advise you that under a Data Protection Request, you will only receive the transactions that are currently held on our systems. These will be forwarded to you within 40 days, free of charge, under separate cover. Any earlier transactions have been archived onto microfiche, which is not covered by the Data Protection Act. These archived transactions will therefore not be supplied to you under a Data Protection Act request and will not be subject to the 40 day ruling.

 

We can however supply details of the transactions held on the microfiche on payment of an administration fee of £10.00 for multiple monthly statements per account that have been archived.

 

It is clesr from your request that you require the transactional information that is held on the microfiche records. In order to avoid any additional delays, we will therefore use the £10 that you have sent with your Data Protection Act request, as payment for the microfiche records that you need. If you do not want us to do this, please call us on the above number.

 

You have also asked for details of any 'manual interventions' that may have been made on your account and I am sorry that we are unable to help with this request.

 

I can explain that we consider 'manual intervention' to mean an action that is not automatic or computer driven. Not all manual interventions are recorded, for example if a member of staff looks at a paper document relating to your account, a record is not always required. Similarly some interventions may relate to work carried out by a department rather than individuals where no central record of activity is kept because this is not the kind of information we need, or more importantly, that a customer would usually request

 

If you have any questions please call us on the above number.

 

Yours sincerely etc.

 

 

1) Clearly alanfromderby's letter re the microfiche argument applies here.

http://www.consumeractiongroup.co.uk/forum/showthread.php?t=4031.

However, they are asking me to telephone them which I do not wish to do because I do not want to get into an argument (!) nor do I wish to lose my temper.

 

2) I remember seeing on the forum a good definition of a 'manual intervention' but for the life of me I cannot find it now!! Can anyone point me in the right direction?

 

3) This letter originated from Bradford yet I sent my DPA letter to Milton Keynes. Should I address a reply to Bradford or Milton Keynes??

 

All help appreciated.

DPA Letter sent 28.04 40 days 07.06

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Looks like the one I and a few others here got ...is it dated 24th May and the post mark 1st June from Pam Speed ?

 

I sent my reply back to Milton Keynes to EXACTLY the same person

 

Data Protection Manager

Data Protection Team

Regulatory Compliance

Abbey House

201 Grafton Gate East

Milton Keynes

MK9 1AN

 

 

Used Alan's template with some minor modifications specifically telling them not to use the £10 for anything else other than the original DPA request and pointing out specifically what was missing in terms of months etc.....

 

Reminded them that they had X days left to comply and left it at that.

 

Looks like there's a number of us all at the same stage, its going to be interesting comparing notes!!

4th MayParachute opened

4th May DPA recorded delivery 12th June expiry

24th May DPA chase letter recorded delivery

30th May from Abbey 12 mths statements

3rd June Microfiche letter from Abbey

5th June DPA LBA warning

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Letter dated 1st, post marked 1st, signed by Pam Speed, Business Manager, Banking Servicing (their typo I presume) in Bradford and sent 2nd class!

DPA Letter sent 28.04 40 days 07.06

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

DPA Letter sent 28.04 40 days 07.06

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