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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nettyg v Hsbc ***WON***


nettyg
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sorry folks... netty was at bingo!!! lol

lawd everybody's sooo busy at the mo, i just hope we all get an equally exciting weekend.

 

aq, chq and breakdown all ready for send off to court tomoz, copy to dg all ready... and i'm just waiting now - can't think of anything i've forgotten

hows you lats...you've been a busy bee as usual tonight!

If i've been helpful in any way....then tip my scales over there!

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hello again! how was bingo? nope. no cheque this morning.. ugghhh.. they did say up to 7 days and if no moolah, call them again.. one more day... teehee...

[FONT=Comic Sans MS][SIZE=1][COLOR=purple]S.A.R. sent 30 October-reply received 10 november[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=purple]Prelim letter sent 28 november- no reply[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=purple]LBA sent 13 december- no reply[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=purple]MCOL filed 30 december- issued 02/01/07[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]loveletter from colin received 02/01/07-saying will get in touch on feb 9[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]acknowledged claim on 4 jan- has until 1 feb to defend.[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]defence entered 31 jan 2007[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]offer received 1-2-2007... still waiting for the moolah though:cool: ...[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]and moolah arrives 1-march 2007!!! Praise the Lord!!!![/COLOR][/SIZE][/FONT]

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hi honey... this is so frustrating for you!! i reckon you should get your cheque tomorrow. i think that's when they send out cheques/offer letters so fingers crossed eh?

If i've been helpful in any way....then tip my scales over there!

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yeah crossing fingers and toes too!!!! teehee.. gotta go.. have a nice day

[FONT=Comic Sans MS][SIZE=1][COLOR=purple]S.A.R. sent 30 October-reply received 10 november[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=purple]Prelim letter sent 28 november- no reply[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=purple]LBA sent 13 december- no reply[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=purple]MCOL filed 30 december- issued 02/01/07[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]loveletter from colin received 02/01/07-saying will get in touch on feb 9[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]acknowledged claim on 4 jan- has until 1 feb to defend.[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]defence entered 31 jan 2007[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]offer received 1-2-2007... still waiting for the moolah though:cool: ...[/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=1][COLOR=#800080]and moolah arrives 1-march 2007!!! Praise the Lord!!!![/COLOR][/SIZE][/FONT]

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looks like you have an unfair advantahe lattie! ;)

congrats nettie on 1000.

and very good luck to everyone waiting for offers, i have everything crossed for you! would be sooo nice to think of us all celebrating this weekend

.

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woooo hooooo!!! didn't even realise lol.... cos i talk to much i told you, that's what my son says anyway lol

 

thanks for the congrats... yes lats, on your marks, get set........

If i've been helpful in any way....then tip my scales over there!

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hi rundll

yes i sent them a copy, just to be polite - cos you know how polite i am lol

i don't think its something you have to do- but just out of courtesy!!

If i've been helpful in any way....then tip my scales over there!

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Hi

 

I've looked everywhere (obviously not everywhere!) but, can't seem to see the specific address to send the SAR to - ie the data controller. I'm going to send it to Canada Square, the head office as I can't see any difference. There seems to be a website which provides the addresses (the information commissioner site) but there are tons and tons for HSBC.

 

Where did you send yours to?

 

thanks

Will

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roosterrs, i reckon the offers will be in tomorrows post (she said hopefully) lol. sent mine too - everything crossed eh??

 

william

 

8 Canada Square

London

E14 5HQ

If i've been helpful in any way....then tip my scales over there!

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looks like you have an unfair advantahe lattie! ;)

congrats nettie on 1000.

and very good luck to everyone waiting for offers, i have everything crossed for you! would be sooo nice to think of us all celebrating this weekend

 

cheers lizvp... yes what a party eh?! lol

If i've been helpful in any way....then tip my scales over there!

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well the court has been REALLY helpful with us.

i phoned this morning to explain that we had received & accepted an offer, but that we were wary of stopping the case unltil they have actually paid. they said it was no prob and the hearing cld be adjourned and to just put it all in writing.

im sure they will understand. cant hurt to phone and ask advice

.

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i could always offer to go and fetch the cheque myself - they'd recognise me then hahaha used to work with them

If i've been helpful in any way....then tip my scales over there!

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