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    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
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Abbey - £7677.50 claim


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Hi Cross1217, I read your thread with interest as I'm in approx the same position as you (my claim was deemed served on 2nd Jan).

 

I Just thought I'd let you know that I received exactly the same letter from Abbey as you did yesterday (the one in your post #27 which starts "We are in the process of reviewing your claim and preparing our response. A defence will be filed in due course". ) The letter I got was exactly the same wording as yours throughout so it's obviously a standard template.

 

I haven't started my own thread yet (I've spent any spare time I have scouring this forum for hours & hours) but I'll definately do it tomorrow as it was so reassuring for me to see you'd got exactly the same letter as me word for word.

 

Good luck!

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Re: my post above, I should have also said that I also got a letter from the court today to say that Abbey had filed an acknoledgement of my claim so I'm sure you'll get the same any day now.

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Me again (sorry!;) ) FYI, if Abbey file an acknowledgement within 14 days they have a further 14 days (i.e. 28 days from the date your claim was deemed served) in which to file their defence, then the AQ's are sent out. I'm sure this is correct but hope some kind person on here will correct me if I'm wrong (pleeease!!)

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Received Notice of Acknowledgement from Court today. Abbey now has until end of the month to file defence.

 

Also received standard response from Abbey Customer Complaints Dept. (Stephen Lavery, Customer Resolution Manager) in response to my LBA. Letter dated 03 Jan 2007 ..having carried out a full investigation we believe the charges do not contravene regulations.....................fair

and open about telling you about them.....................the charges were correct beause you did not have enough money in your account..........................little things help like checking your account balance..............................

 

encl leaflet from Financial Ombudsman Service.

 

 

 

Next stage will be to await AQ and then complete and return when it is sent to me by the court.

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Right, Anyone at the AQ stage I would advise to read and digest the work of GaryH - "New Strategy for allocation questionnaires" (General forum) . Excellent stuff and extremely useful , particularly with Abbey claims.

 

It's all getting a bit technical now but interesting all the same.

 

I am now preparing to gather the information necessary for Court bundle so that I don't have a mad panic nearer the time.

 

Although my claim is >£5k I will be completing a N150 and attaching a draft order of directions for the Judge to consider small claims and requesting Abbey to provide details of their costs. I shall incude in OTHER INFORMATION that if claim is allocated to fast track that an order be made for Standard Disclosure.

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Hi Cross:)

Right, Anyone at the AQ stage I would advise to read and digest the work of GaryH - "New Strategy for allocation questionnaires" (General forum) . Excellent stuff and extremely useful , particularly with Abbey claims.

Glad you've found the new strategy useful. I can't take any credit for the actual draft order though, that was all Bankfodders work. I just helped out on the thread and provided a statement of evidence - mainly becouse I'd already had those directions in one of my claims.

 

As you say, the new strategy should be very useful in claims against Abbey, as (as I understand it) they defend on the basis that their charges are proportionate to their actual loss. This will force their hand becouse they'll either have to prove it, or pay up by the deadline. Obviously they are far more likely to choose the latter!

 

Best of luck with your claim, I'll be interested to see how the new strategy works in practice.

 

Gary

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Thanks Gary. Note your comments ( well done Bankfodder!) . I found your detailed explanation of this new strategy very useful and cleared up several questions I had in my mind about the whole thing. Thank you.

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I have a question and slight worry on my interest claim.

 

I have submitted the claim with the county court but on looking at my totals in the spreadsheet (which is several pages long) - the total columns have NOT automatically updated and are therefore a few pounds out in Abbey's favour!.

 

Does this matter - the charges are fine. It's just the running total when I submitted my claim was a few days out of sink. It changes all the time but I made a total carried forward from each separate spreadsheet which didn't update automatically. Does this make sense????.

 

When Abbey come to settle the total will run correctly to the last day anyway?. What do you think???. Any suggestions would be appreciated.....

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Hi cross1217,

 

Can't help with your query, but just a note to say that I have read your claim with interest as mine is just underway for £7630. Good luck

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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  • 3 weeks later...

Hello everyone,

 

 

****UPDATE****

 

Yesterday I received letter from the Court enclosing Abbey's defence. I have until the 12th Feb to complete and return to Court the attached AQ.

 

I will be including the draft directions for the Judge and will post those on the site for the moderators to check before I send.

 

Lots of reading to do this weekend on AQ and draft order of directions!.

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Letter received from Abbey today offering 50% of claim (£5129.50).

 

Attached also outline of Defence.

 

Will now be sending letter thanking Abbey for this offer but stating that it is my intention to claim the full 100%.

 

As I am about to return my AQ - is it a good idea to send them both at the same time and a copy to the court?.

 

Does the court need to know that I have been sent this offer from Abbey?.

 

Or do I proceed in the normal fashion with the AQ next and the draft directions???.

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I would read some of the threads which mention wthe inclusion of without predjudice letters in the court bundles. At this stage the court don't need to know but as you progress you will need to make a decision on whether this letter is a genuine attempt at settlement. If you believe it not to be, it is my understanding that it can be included in your court bundle.

Abbey £4340.59 *WON* Jan 07

 

Abbey II MCOL 31/03/07 £8800.00

 

Please note..I AM NOT AN EXPERT ANYTHING WHAT I POST IS PURELY MY OPINION AND MAY BE WRONG IT IS JUST BASED ON MY UNDERSTANDING OR EXPERIENCE

 

Read my latest claim its a fast track potentially

http://www.consumeractiongroup.co.uk/forum/abbey-bank/61406-noobrider-abbey-take-2-a.html?highlight=noobrider

 

read my first claim which includes attending a directions hearing in court

http://www.consumeractiongroup.co.uk/forum/abbey-bank/10576-noobrider-abbey.html?highlight=noobrider

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  • 2 weeks later...

Hello all,

 

AQ filed at court this morning with draft directions for the Judge to consider. Await their response. In the meantime I have been in touch with James Arrandale who I initially faxed at Abbey with a view to a settlement offer. It looks like he is prepared to offer me the whole refund of charges plus a % of interest due which I would be happy with.

 

He has asked for the charges to be checked by one of his colleagues and then a cheque would be issued. Watch this space......................

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cross, that's incredible. As far as I an make out this is the first time Abbey have actually agreed a full refund without fighting you all the way to the steps of the court. I wonder if it's a change of policy or just a reaction to the amount of claims they are having to deal with?

 

Nice one!

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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*************************Hoooooooooooooooooorah!!!!!!!!!!!!!!!!!!!************************************************************************

 

Just received phone call from James Arrandale offering settlement of £8800 - that is full refund of charges plus court fees and % of interest!!. I'm more than chuffed with this result and thank CAG for all your help. This really is an excellent site with some very helpful and friendly people that have encouraged me to pursue this claim.

 

James has said that money will be paid direct into my account within 7 days and once received I will advise court of settlement.

 

Donation to CAG once payment received.

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Well my story ends here, I've WON !!!!. £8800 went into my account today from Abbey. I will notify Court, who sent me a letter today which included details of Judge Rutherford's decision to send to small claims and stating that a hearing would take place on 2 May!. Interestingly, he had agreed to draft order requesting Abbey forward details of how each and every charge is calculated. All academic now as I have settled out of court with James Arrandale. Best of luck to everyone - this was alot easier than I ever imagined - thanks to an excellent consumer group site.Keep up the great work!!

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