CEL ANPR PCN Wigmore Valley Park Community Centre Eaton Green Rd Luton LU2 9JB. No NTK Received HELP!

[truckert]

Hi All,

Just received a final demand for payment of a PCN from CE-Service, this is my first knowledge of a supposed charge.

I obviously want to challenge them all the way as at the time of the supposed charge we were all in lock down due to covid 19 (25/05/20).

 

My question is how do I get them to resend the PCN so at least I can appeal against it ??

 

The final demand only has my vehicle details and date of supposed charge no information regarding location, time or photo etc.

Any help would be greatly appreciated

Truckert

[honeybee13]

Hi.

 

I expect people will be along to advise later. Please don't do anything about contacting the parking company and certainly not by email until the guys have commented.

 

They'll know what to do.

 

HB

[truckert]

Thanks Honeybee13 

[brassnecked]

Could you post a  scan or picture pdf of the letter please, then we can see sort of best way to approach it.if you click on pdf it should link to a guide on how to do it.

[dx100uk]

urm..

why have you received nothing else?

is the vehicle used not registered to your current address?

 

 

[FTMDave]

Don't even think about appealing - CEL are one of the most dishonest, cowboy PPCs and will never accept any appeal ever.  Even worse, by appealing you could identify the driver and throw away your protection under the 2012 POFA law (at the moment CEL know who the keeper of the vehicle is, but not the driver).

 

We normally ask people to fill in the forum sticky but I appreciate you haven't got much information yet.

 

 

I suppose you could ring them (or write, don't e-mail), be all apologetic and say the PCN must have gone astray due to the emergency and could they please resend.  As they're interested in £££££ they're likely to cooperate.  Then we can pick holes in their demand.

 

There are no guarantees, but the experts here have an excellent record of seeing off CEL.  When you have time, look at CEL cases in the PPC Successes thread at the top of the page.  You'll get an idea of their MO and how to see them off.

Edited June 18, 2020 by FTMDave
Typo

[FTMDave]

Yes, dx is spot on.  Have you moved recently and not informed the DVLA?

[truckert]

Hi All

Thanks for the reply's no I haven't moved recently been living here 15 years.

Car has been registered to me at this address for 3 years.

And yes it's the only letter I have received.

I shall scan the letter I  the morning and upload it for you all

Thanks again.

[lookinforinfo]

When you said you were in lockdown at the time that the PCN was issued are you saying that you were not in the car park on that day or that you didn't think that PCNs were being issued at that time.

[truckert]

I'm Saying that we were in lock down and from my recollection the only place I went was the park with my wife for some exercise so a little confused to be honest. 

 

here is a copy of the letter I received as requested with details removed obviously. 

 

 

PCN.pdf

[dx100uk]

urm..smells of clone number plate or mis-read by a crap anpr system..

 

 

[truckert]

There is no information on the back of the letter just what you see there

 

just need away to get any further information so as to appeal without making things worse.

 

FTMDave's  idea might be a good way forward.

 

Thoughts everyone ?

[lookinforinfo]

Although Councils furloughed their parking attendants, the greedy grasping crooks in the private industry did not. So did you walk to the walk to the park or took your car and park somewhere that was covered by  CEL?

 

[truckert]

Yes I drove to the park on that day, I shall have a drive up the park tomorrow and have a look in the car park for any signs and update you all once I know.

 

Was up there a couple of hours its free parking. 

[dx100uk]

aha that will explain it.

you do NOT appeal ever!
 

[truckert]

What the fact its free parking explains it ??

 

whats the way forward if I don't appeal if I knew what I'm appealing haha.

[lookinforinfo]

I think it is that there will have been notices from CEL that you didn't see or that the maximum you can park for free is two hours.

[dx100uk]

what car park?

 

its typical that when PPC's are involved in managing parking, they always think they can change the time limits the council set when initially granting planning permission for the area. they can't!

 

as you been in the area years I bet they've taken over parking where you parked since last visit and you didn't realise.

 

dx

[truckert]

I will go up there in the morning and take pictures of any signage, to be honest it was the first time we had been out in 6 weeks so wasn't taking much notice was just glad to have a change of scenery.

 

Just need a way forward  once I get the signage pics if there is any, first time I have been up there by car as we usually walk but because of the lockdown I thought it would be safer to drive.

 

As stated never received any Notice To Keeper so bill has increased to £100 now (Final Demand)

They make me sick blood suckers.

 

 

Edited June 18, 2020 by truckert

[dx100uk]

just read our UPLOAD guide and use one multipage pdf only

 

I will suspect CEL discovered they were already out of time to send a notice to keeper so didn't bother ( of there are ANPR cameras at the car park - they only had 14 days to send it), so now they are sunk and thought they could send you a kite to see if you wet yourself.

 

dx

 

 

 

 

[truckert]

Is there anything I can do i.e  send them a template letter regarding the out of time or do I ignore ??

Will have a look for cameras when i'm up there tomorrow.

 

Could I send an email to the DVLA regarding when they request the information for the vehicle would that help ??

 

Would something like this be of use ???

 

Sirs

Ref PCN xxxxx VRM yyyyyy

I am the registered keeper of the above vehicle and am in receipt of the PCN you issued.

I have no liability on this matter as you have failed to meet the requirements of Schedule 4 of The Protection of Freedoms Act 2012 namely, failing to deliver the Notice to Keeper to me within the relevant period as required by 8 (4) of the Act.

In addition, the Notice to Keeper that you purport to have delivered failed, amongst other things, to give the invitation to pay that is required, contrary to section 8 (2) (e) of the Act. You cannot therefore transfer liability from the driver at the time to me.

There is no legal requirement to identify the driver at the time and I will not be doing so.

Any further communication with me on this matter, apart from confirmation of no further action and my details being removed from your records, will be considered vexatious and harassment. This includes communication from any Debt Collection companies you care to instruct.

Yours etc.

Edited June 19, 2020 by truckert

[dx100uk]

woe slowdown!

 

there is absolutely nothing you need to do bar go pay the site a visit at present.

 

sending anything to anyone at this stage might well cause more bad than good.

 

there is absolutely NOTHING they can do to you at this stage.

and there is absolutely nothing you NEED do to 'improve' your perceived increase in liability or cost if you don't.

 

the very worst is a CCJ claim

 

and they would have to send a 30 day warning letter of claim before they can ever instigate a court claim.

 

you are in the info gathering time stage, use it wisely!!

 

[truckert]

Thanks dx100uk,

I shall take a breath and get pics and information on the site and report back tomorrow and hopefully come up with a plan 

[dx100uk]

CEL always screw up themselves oneway or another on every speculative invoice they issue.

 

sadly as with nearly every PPC speculative invoice issued, the receiver jumps in with two feet first and usually shoots themselves in the foot by following stupid advice found on other sites bar cag or by their own stupid ignorance...OH I'VE BEEN FINED lets panic...it's not a fine and you don't.

 

you don't need to help them...simply gather info to prove their screwup.

[brassnecked]

Just get pictures of signs at the entrance and dotted apout the car park, the entry sign is important in what it doesn't say on it.