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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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dbmbawswlb v lloyds ***WON***


dbmbawswlb
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This is a bit long winded but I want you to have as much detail as possible so please read on . . .

 

Story so far:

 

1. Data Pro Act SAR sent 24.07.2006

2. Request for Repayment of Charges sent 14.09.2006

3. LBA sent 02.10.2006

4. County Court Claim issue date 24.10.2006

5. Defendant filed Acknowledgement of Service 07.11.2006

 

At this point things started going wrong due to an incorrect address for us being entered at the court!!

 

6. Queried none receipt of Allocation Questionnaire 23.11.2006 (Duplicate sent out by Court: received 25.11.2006)

7. Filling in Allocation Questionnaire today but realised I should have a copy of Lloyds Defence: Defence served 13.11.2006 by S C & M received faxed copy from Court today.

 

My query is their defence. Does this sound standard?

 

1. Bank don't dispute my account with them

2. By opening an account I entered into a commercial arrangement with the Bank. The Bank is entitled to charge for services. I was made aware of charges when I opened account.

3. If I'd operated my account within it's limits I could have avoided most if not all charges. Because I didn't, I used the Bank's own funds and for providing this service they made a charge as specified in their leaflets . . .

4. 'There is no breach of contract; the charge cannot therefore be a penalty, consequently there is no requirement that the charge be a pre-estimate of the Bank's loss.'

5. I was given advance warning of the charges on statements and letters.

6. 'The charges are fair and reasonable, and it is denied that they are unlawful.'

7. I was notified in 'plain intelligible language' about the charges. ' The charges are terms which relate to the price payable by the customer for a service provided by the Bank, and pursuant to Regulation 6 of the Unfair Terms in Consumer Contracts Regulation 1999, are not subject to the assessment of fairness.'

8. 'In the premises:'

8.1 'the charges are for banking services, and are not damages nor a penalty;'

8.2 'the Bank is entitled by contract to impose the charges, which are fair and reasonable;'

8.3 'it is denied that the charges are unlawful or contravene any statute or regulation.'

9. 'The Claimant's claim is denied in its entirety. It is further denied that the Claimant is entitled to the sum claimed or to any sum from the Bank'

 

Should I be concerned or carry on??

 

Thanks for reading.

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Hi

That is the standard defence, so no worries there. Looks like everything is flowing along nicely, it's just a matter of waiting for a copy of LTSB AQ and then getting a Court date.

Good luck!

Barty:)

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Hi There,

 

Im on very same time scale to you 09/12 for them to do their AQ.

Im from Hull so we will see who if any of us get the earliest hearing date.

Myself like you was worried about that scary defence i can assure you mine is exactly the same.

 

Good luck

 

Matt

Im watching this thread closely!!!

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I read your first post with interest as i received Lloyds defence today .Sounds like my letter was word for word as yours which has put my mind at rest .I am waiting for my AQ to arrive .Just wanted to say good luck to you !

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  • 2 weeks later...

Hi everyone

 

just to keep up to speed and see if anyone else has had the same . . .

 

we received today a letter from S C & M. It was a copy of there AQ and a request for a copy of ours.

 

there AQ does NOT request any further postponement to arrive at a settlement but DOES state that December is not a convenient time for a hearing.

 

what does concern me is that they have said they intend to call a witness (although NOT an expert).

 

also in 'other information' they have said 'The Defendant intends to rely on its defence and the terms and conditions that govern the account.'

 

any comments/thoughts???

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Completely standard. If you still have a copy of your AQ then send them one, if not don't worry, its not essential.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Hi Gary

 

Thanks for your help - much appreciated.

 

Will send SC&M a copy of our AQ this week. Is it worth putting anything in the covering letter? Or should I just sit back patiently and wait for the money to come in?

 

Martin

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Alright Mart.

 

Think we should get our docs ready for court mate, from what i can gather nxt step wait for a court date then swap documents wid lloyds sols and send a copy to local court keeping originals for ourselves. Think its then they are gunna settle. Was hoping for sooner but we know what there like. Hope i`m wrong like.

 

What u think?

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Hmmm, its a difficult one. When they were requsting a month for settlement it was the perfect opportunity to put a bit of pressure on and it gave a certain amount of leverage over them. Thats why they've changed it obviously. On recent evidance though many claims, if not most, seem to be getting settled within a month of AQ return anyway.

 

As Matt said, familiarise yourself with the court bundle and all the evidance you'll need if it was to get as far as document exchange, just in case.

  • Haha 1

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Hi everyone

 

Got in from work tonight and read an interesting article in my local paper . . .

 

Banks 'overcharge' costs

Banks are charging customers £30 in penalties for a service that costs them just £4.50, a study says today.

 

Tonight's edition of the BBC2's The Money Programme will look into allegations that financial institutes are overcharging customers who default on payments.

 

It found that it costs banks no more than £4.50 when a customer's cheque bounces, and a maximum of £2.50 to deal with unauthorised overdrafts.

 

But despite the low cost incurred by banks, customers received penalty charges of around £30 in relation to unauthorised credit.

 

The issue has led to calls for regulators to step in.

 

Thinks it's on at 10pm . . . could be interesting!!!

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Yep, we could be busy here in the next few days - the issue is really hitting the mainstream now. And Lloyds think their snowed under now.....!:D

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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EXCELLENT!!

 

Just to keep you up to speed:

 

Have posted a copy of my AQ to S,C&M. Just looking round the site now ready to prep my documents for Court.

 

Will keep all posted. Thanks again for all your help/support.

 

Martin

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Hi everyone

 

Got my 'General Form of Judgment or Order' through today from the Court.

 

It says that:

 

Before District Judge ***** sitting at ****** County Court....

 

Upon the Courts own motion. The Court has made this order of its own initiative without a hearing. If you object to the order, you must make an application to have it set aside, varied or stayed within 7 days of receiving it.

 

IT IS ORDERED THAT

 

1. The matter be listed for preliminary hearing on 28th March 2007 by way of telephone

 

******* Combined Court Centre scheme for Telephone Hearings

(CPR Practice Direction 51.2 - supplement to Part 23)

 

The hearing of this case will take place by way of a telephone conference.

 

The Claimants Legal Representative is ordered to arrange the telephone conference.

 

Please quote telephone number ***** ****** when arranging your telephone conference.

 

Time estimates for hearings must be accurate as they will not be allowed to over-run. In the event that a time estimate is insufficient then please contact the court. Please note that time has been allocated for the Judge to read relevant papers in advance of the hearing.

 

 

HELP!!! Is it me or are the courts now trying to make things as complicated as possible?? Or is it just my conspiracy theories running away with me?

 

They know I'm representing myself - do they think every average guy has conferencing facilities at home?

 

Has this happened to anyone else and do you have any suggestions?

 

Not sure I like the idea of a telephone conference even if I could set one up!!

 

Thanks in anticipation.

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Have'nt seen this ordered before TBH. Nothing to panic about though. You'll more than likely get a settlement well before then, but still plan ahead as if you won't.

 

Get in touch with the court on Monday morning and tell them you are a litigant in person and do not have the facility to set up a telephone conference. Ask exactly how you would go about setting up a telephone conference even if you did! Does it have to be 3 way?

 

See what they say. If they can't/won't help, don't worry about it, I'll see if I can seek further advice. I think the best bet would be to make an application to vary the order to have either a prelim hearing or by written representations instead. See what the court say first though.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Brilliant Gary - thanks.

 

Was thinking along those lines myself. Thought the courts might be getting to the stage that they have so many of these now they are looking for ways to speed things up or they are getting so used to them settling before the actual hearing they don't want to 'diary' court time?

 

Will keep all posted of developments.

 

Martin

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