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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CPS ANPR PCN - overstay - Spring St, Hull HU2 8RA ***Cancelled***


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PPCs generally don't reply to the "changed address" letters.  The important thing is to have proof they've been informed.  That's it.  I suggest

e-mail them at the info@ address, and

e-mail them at the dpo@address, and

send a PM to TS6014.  I've just flicked through their thread and they have one of the directors' home addresses.  You could send a snail-mail letter there and get a free Certificate of Postage from the post office.  That would be proof of communication of new address x 3.

Edited by FTMDave
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Still active on companies house,

so wouldn't a letter to them at International House 142 Cromwell Road, Kensington, London, England, SW7 4EF with proof of postage suffice?

 

We could do with some help from you.

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The OP did that during their case NB, and the letter came back undelivered.

We could do with some help from you.

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If it's only sent 2nd class, surely there is no record kept of non delivery?

And with the OP having proof of posting to the registered address would that not cover him?

We could do with some help from you.

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yes it would. you dont have to prove delivery in law, just that it was sent.:cheer2:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Spot on!  I forgot that.

The OP needs the letter to really get there though to avoid any chance of a backdoor CCJ.

We could do with some help from you.

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With a p[roof of postage that well predates any Claimform a backdoor CCJ might not work out too well for them.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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GOOD NEWS

 

We have just received the following email in reply to the contact enquiry we sent via their website

the PCN has been cancelled and we did email to state this.
 

Kind regards

 

Jamie Saddington

Complete Parking Services (CPSUK) Limited

 

Now that we have confirmation that they have cancelled the PCN, I am trying to convince my brother to go after them for a breach of GDPR as they never had any cause to pursue him as the Registered Keeper. What are the groups thoughts on how best to pursue this?

 

PS - I will be advising my brother to make a donation.

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Ho!  Ho!  Ho!  The PCN has been cancelled.  Why?  Because miley_b ob and CAG and are bad news for the two inbreds, that's why!

GDPR is a a bit of a high bar to reach, we've suggested it only in cases where the "offence" was so blatantly ridiculous they should never have issued an invoice.  In your brother's case, what did they reckon he had done wrong?  Yes, I know it's in the thread somewhere, but it's just easier to ask you!

We could do with some help from you.

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They were claiming "Overstay", but didnt provide any pictures, the signage was appalling, the PCN didn't state any entry/exit times and they never used POFA on the PCN and were out of time when they issued the PCN to use POFA anyway. So they had no reason to access & process his data. 

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  • AndyOrch changed the title to CPS ANPR PCN - overstay - Spring St, Hull HU2 8RA ***Cancelled***

Thanks NB.

Yes, it does look appalling.

I actually have to do some work now after travelling last Friday to Monday, but promise to have a good read through the thread from the start this evening.

We could do with some help from you.

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So, yes, their PCN is ridiculous with no photographic evidence at all.  We spend our time laughing at the PPCs but the Chuckle Brothers truly are the stupidest of the stupidest.  My impression is that they have a background in other sectors of business and just latched onto the PPC scam as a way to make easy money, without having a clue what they're doing.

The only thing that worries me is that if your brother did sue for GDPR distress, it could go wrong if the fleecers do have photographic evidence salted away somewhere which they could dig out, and he could lose the case and have to pay their costs.

Also, what is likely to happen in practise is one of two things. 

SCENARIO 1  The buffoons ignore a claim form as they don't understand it and your brother wins by default.

SCENARIO 2  The imbeciles panic and run to Gladstones solicitors, who file a ludicrous defence in order to spin the case out and rip off, hopefully your brother, but certainly their own client.  We've seen this happen.

In any case, don't do anything immediate.  I think a little discussion with the other regulars over the next 48 hours would be a good idea.

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