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    • Might be worth passing story to RIP off Britain?
    • Thanks, I've had my fill of this lot. What makes me so mad is that I had to take out student loan to get any DHSS help. And then when I tried to help myself and family they presented obstacles.
    • there is NO exposure if you simple remove your name address/ref numbers etc from docs, over 10'000 pdf uploads are here. which then harvests IP addresses off of the people that then do so..which is why we do not allow hosting sites. read our rules and upload carefully thats exactly why we say capture as JPG, redact, then convert/merge to one mass PDF. then online sites to achieve that we list do not leave watermarks.  every once in a while we have a user like you that thinks they know better...we've been doing it since 2006 with not one security issue. thank you.
    • was at the time you ticked it  but now they've still not complied . if you read up, here , you'll see thats what everyone does,  
    • no they never allow the age related get out, erudio are masters at faking supposed 'arrears' fees which were levied before said date and thus null its write off. 1000's of threads here on them!! scammers untied that lot. i can almost guarantee they'll state it's not SB'd too re above, but just ignore them once sent. dx    
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PCM windscreen PCN - residential parking - Brentford Lock, Middlesex


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Update: the lawyer friend sent a very good legal letter last week 

The third letter will be sent over the next few days - here is the proposed text - your comments welcome as ever:

Dear Will & John

Letter Reference:xxxx

I write with reference to your recent letter in relation to PCN numberxxxxx

You threaten Court proceeding on behalf of your client yet your client’s rationale for charging me has no legal substance. An alleged parking offence as a breach of an alleged contract.  I have no contract or terms and conditions with your client.   Furthermore, the sum you are requesting is fictitious. I have no intention of paying any monies to your client.

You had no legitimate reason to access my personal details so are already in breach of GDPR by texting me several times on my personal number which I have not given permission for you to use.  Coupled with the several letters you have sent your persistence amounts to nothing short of harassment. Should this continue I will have no hesitation in contacting the ICO to report the breach.

The letters I have received will be useful as tinder for the open fire in my living room now the weather has turned cold again.

Should you wish to take me to court, I will be seeking full costs through a recovery order under CPR 27:14 which will come in handy now I find myself in the unenviable position of redundancy as a result of Covid.

Yours Sincerely

 

Copied to PCM UK "you don't want to be Gladstoned"

 

Thanks AJJM

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Well done in staggering the letters.

 

Well done in making them all different.  I bet Gladdys didn't appreciate getting a letter from a proper lawyer!

 

Regarding this draft, did they really text the person?  And if so, how did they get the number?

We could do with some help from you.

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Yes they did text her! In advice from this forum she blocked the number - it was suggested on here that they must’ve got it from social media somehow. 
 

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The letters are all nicely different and with a gap between them.

 

Two tweaks.

 

I'd cut out the sentence that starts with "Coupled with the several letters ..."  Their client has a legal dispute with you so they're entitled to sent a letter, it isn't harassment.

 

Also at the bottom just put "COPIED TO PCM UK" without the Gladstoned bit.  You've already taken the wee wee out of them with that phrase, best not to include it this time and keep the letters different.

 

If there are no further suggestions from the regulars, as usual invest in two 2nd class stamps and two CoPs tomorrow, and tell Gladdys to take a running jump.

 

We could do with some help from you.

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Yes the suggestions by FTMDave are  good, keeping them similar but subtley different is key, that way it keeps them on the hop.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 3 weeks later...

An update,

just one of us has had a reply to our letters (see post #76 for text) and it deals solely with the issue of the data protection breach.

 

It seems they were rattled enough to defend the accusation that they breached GDPR regulations. I attach a copy of the letter - sorry that it's not very clear but it says they haven't breached the regulations as they are entitled to process personal data because of the legitimate interest in recovering the unpaid parking charge.

 

Not sure if they think using capital letters for Parking Charge (sic) makes it more official.

 

we know it doesn't warrant any action but am posting as we thought it was interesting that they wrote this letter.

 

AJJM

Gladstones GDPR defence letter.pdf

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So Gladdys are worried about you having a go at them about GDPR, bless them.

 

OK, yours (as in the three of you) is not the next move.

 

You've told them to do their worst.  It's up to PCM now if they have the gonads to do court or not.

 

Hopefully they'll have crawled back under their stone, but if they are so stupid as to do court they're on a hiding to nothing.  

We could do with some help from you.

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  • 2 months later...

Thanks for reopening the thread.

Please see attached letter received in response to the letter sent in post 76, incidentally the same person who received the letter in post 81. My reading of it suggests no action required but just checking in here!! Thanks as ever to all

Gladstones letter June 21.pdf

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Yours is not the next move.  Ignore this.  You've already told them to put up or shut up.

We could do with some help from you.

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The writer of the second letter (the lawyer) has now also had a similar follow up letter from Gladstones (attached) along with endless photos of the car, the ticket and the area of the residential estate. I expect I'll receive one too shortly. Seems no action required here either but adding for completeness of thread.

brentford parking June 21 captain.pdf

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  • 1 year later...

Any update on this?

 

Are the fleecers still under the stone they crawled back under?

We could do with some help from you.

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  • 4 months later...

Your new thread has reminded me of this one.

 

Any update?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

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