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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bookworm v Barclays - **SUCCESS**


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hello, I am trying to find your link at No 105 as you said. its very hard for a beginner like me with very basic computer skills so am unsure how to keep a thread. don't even understand what a thread is. some advice would be much appreciated. will now struggle to find the directions you've given me. thanks. Jacqui

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Hi Jacqui. Don't worry - you'll soon pick up the site. The numbers (eg 105) mentioned can be seen at the top right habd corner of each 'post' (these boxes of messages. This is number 127 (it says 'permalink' beside it).

 

A 'thread' is each of these complete stories. Eg - this 'thread' (story) is called "Bookworm v Barclays". You will be able to start your own thread - call it Jacquilottin v Woolwich or something similar. You use that to keep us all up to date with what is happening with your story - eg - every letter you receive/send etc. We can then give you help as we can see the full story.

 

Regarding your concern about the bank sending you stuffy letters saying they are going to defend - trust me - we have ALL had them!

 

To date, no-one has lost their case because the banks don't actually HAVE a defence - they just SAY they have to frighten people off.

 

DON'T be frightened off!

 

We are all really helpful and friendly here, and will hold your hand every step of the way.

 

Don't panic - it's not every day you do something like this, but once you have come through the other end you will feel SO empowered!

 

I'd say 'good luck', but you really don't need it - just time and nerve!

Abbey - 547.00 settled in full.

Second claim: £204 WON.

Barclaycard - 142.88 incl interest due WON BY DEFAULT as they didn't even bother entering a defence. Barclaycard paid up £184.88.

 

MBNA - Concluded £634.31

Capital One Concluded £148

Kinda disappointed I've no more banks to go after now...

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jacqui. You need to your own thread and keep going there. But in answer to your question, at the bottom of this post, under my signature, you will see a sign off stating:

To follow my case progress, click here to see where I'm at right now.

 

If you click on the "here", it will take you to my thread.

 

And you are in a thread right now, it's the Barclays, BCard and Woolwich successes thread.

 

The thread you started jacqui, is here .

 

Don't panic - deep breaths and all that. We'll get you through this.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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  • 6 months later...

I'm new to this and have only recentyly discovered that I can reclaim any bank charges for the previous 6 years. I could be a real wealthy man if this is true.

 

Unfortunately I don't keep my previous statements. How can I get copies of these and then how do I set about getting my claim in motion.

 

Can anyone also explain these claims for interest too. My claim will solely be for dd chrges.

 

Any advice and/or help will be well appreciated

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Please please someone advise an dhelp me on how to proceed. Am so depressed i cant think straight. My case with Woolwich-Barclays is getting more complicated. Received a letter today that barclaya has filed in a defence and my case transfered to my local court in bromley. I find the wordings of their defence too complicated. Any help out there? am desperate. I an write out what their defence case is if need be. Thanks in advance. anxiously waiting for a reply

hi how did you get on with your claim with barclays bank i am at the stage you was they have just filed a defence

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  • 11 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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