Fit4LEss / Harlands - Cancelling DD before finishing 12 month contact

[ohhey]

Hi all,

 

First off, fantastic community here. I have spent a fair amount of time researching and it really is incredible how companies can act.

 

I have a slightly different situation which I couldn't find anything comparable from searching the forums.

 

I signed up for a 12 month Fit4Less membership where the first payment was taken October-2016.

 

I cancelled the direct debit sometime about August 2017 where the last payment was taken August 2017,

this was due to me moving about 1.5 miles away and wanted a gym in walking distance.

Therefore, I have only paid 11 of the 12 months.

 

I know I should have waited and paid the last month but didn't check fully.

Subsequently, I have received the Harlands letters like many on this forum.

 

What are my options?

 

Should I offer the final payment while stating I refuse to pay any admin or cancellation fees?

 

Thanks,

[dx100uk]

correct

[renegadeimp]

and if they refuse to acknowledge or agree in 14 days, you dont pay them a penny

[slick132]

Hi Ohhey and welcome to CAG

 

Use one of my drafts to offer Harlands the last pay't that you should have made.

 

Tell them you wanted to cancel due to moving away; you realise you should have made one further pay't; if they accept your offer to pay the final fee you'll pay them promptly; you require their written reply of acceptance within 14 days; if they refuse your offer or make any higher demands.

 

You could adapt this - https://www.consumeractiongroup.co.uk/forum/showthread.php?476155-Help-with-harlands!&p=5012255&viewfull=1#post5012255

 

Let us know how they reply .........