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    • The "grief tech" firms helping users create talking avatars of their dead relatives.View the full article
    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
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    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
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Yes that is correct.

 

The v5c with current address shows the date after three weeks of the contravention that's what I meant to say.

Apologies for the confusion.

 

Looking forward to your response on this.

Planning to get the forms witnessed in about hour so your help is greatly appreciated.

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I am now assuming that before you updated your V5c in July 2016 that the V5c had the adress of Property A.

 

When did you move from Property A?

 

When did you move from property B?

 

What date did you move into Property C (which I assume was July 2016)?

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I am now assuming that before you updated your V5c in July 2016 that the V5c had the adress of Property A. (No the address on v5c was the address of property B)

 

When did you move from Property A? Feb 2013

 

When did you move from property B? July 2014

 

What date did you move into Property C (which I assume was July 2016)? June 2016

 

I have been updating my v5c regularly but not sure why DVLA records are not getting updated.

 

DVLA not having my records up to date is the problem

as I had PCNs issued when I was living at my previous address

 

 

but due to the same reason (sent to old address)

I was able to get the owner to notice re initiated

and pay the charge as discounted rate

 

 

the only difference this time is I have got enforcement notice this time.

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@ "Bailiff Advise" - Are you clear on my issue or still confused? To make thsi straight forward this issue is due to DVLA not having my up to date record even though I have been updating my V5C regularly.

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Where I am getting confused is because, in previous posts of yours dated 16th August 2015, you posted the following:

 

Quote
I have just came to know about two PCN notices sent to my old address. Those notices have been sent in April when the contravention occurred however I changed the address in July end last year and also have my V5C with current address since then.
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what is the confusion

it is very clear that I moved to my old address in July 2014

(I also update my v5c after that) and contravention occurred in April 2015

(way after moving to another property and updating my v5c).

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You say that you moved from Property B in July 2014 and that you then moved into Property C in June 2016. There must have been another property that you moved into between the period June 2014 to June 2016. But then again, on 16th August 2015, you did state that your V5C had your CURRENT address.

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I am extremely apologetic, mistakenly put the dates when I moved in. Please see below with all the corrections.

 

When did you move from Property A? July 2014

 

When did you move from property B? June 2016

 

What date did you move into Property C (which I assume was July 2016)? 28th June 2016

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I sent draft wording to you this morning (which I considered should have sufficed).

 

You responded to say this:

 

Quote
Bailiff Advice - Thanks for the information. I would like to inform you that the communication regarding PCN went to my old address, even the one I used to live before the previous one

 

You then state this:

 

Quote

So seems like DVLA has not updated my record on their side even when I have been updating address on my V5c.

 

 

Can I just say, I have never before come across any situation where if a perosn updates their records on the V5C that the DVLA records are not updated at the same time.

 

rocky_sharma said:
I am extremely apologetic, mistakenly put the dates when I moved in. Please see below with all the corrections.

 

When did you move from Property A? July 2014

 

When did you move from property B? June 2016

 

What date did you move into Property C (which I assume was July 2016)? 28th June 2016

 

 

I think that I may know where the confusion is:

 

You moved from Property A in July 2014

 

Did you then move into property B and stay at property B for 2 years until moving out in July 2016 or was there ANOTHER address in between?

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There wasn't any other property in between.

 

Stayed at property A moved to B and then C that's all.

 

Also updated my v5c accordingly in timely manner

I have a strong feeling that something is definitely wrong on DVLA side of the system or may be in the communication between council and DVLA.

 

Do you think that the wording you provided in the morning will not suffice?

and if that is the case are you going to provide me with altered statements?

Let me know so that I can plan accordingly.

 

I definitely want to submit it tomorrow,

I have arranged a solicitor as well for witnessing my signature

also have documents to prove that I moved to current address before contravention

and v5c with current address and will also send the scan copy of those as proof.

 

Just waiting for your advise as I want to make sure it doesn't get rejected.

 

I would like to mention two things here that

 

Address A is when I bought my car and also when I called TEC

the representative told me immediately after taking my PNC number and name that I am looking for out of witness form because I moved to a different address and then moved again.

 

Representative also confirmed that I need to fill in forms PE 2 and 3 and as soon as I send those back they will inform the council to suspend the order.

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I have read and reread this thread many times and I come back each time to your comment that you moved into your current address in June 2016 and that the contravention occurred in the same month and it was during July that you updated your records with DVLA.

 

When a contravention occurs, a statutory number of names must pass before the local authority can approach DVLA for keeper records. It seems that you were in the unfortunate position where the search of DVLA records was a couple of weeks before DVLA had processed your request to amend your Log Book. It really does seem that it is a simple as that.

 

The wording that I provided to you yesterday was to demonstrate to the local authority that you acted responsibly by updating your address details. Your case seems to be one that is just unfortunate.

 

I would suggest that you provide a copy of the updated V5C with your application as well. That will show the date that the logbook was updated and will again demonstrate that you have acted responsibly.

 

PS: In the short box on the PE3, I would suggest that you change the wording that you were intending putting ("I was not aware of it") and replace it with something more suitable such as:

 

Enquiries with the local authority have revealed that this penalty charge relates to a contravention that occurred in the same month that I moved into my current address. I updated my V5C with DVLA shortly after the contravention and accordingly, all notices from the council went to my previous address without my knowledge
.

 

Once last suggestion, it is always better to type the forms as opposed to handwriting them.

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here is the modified version by me please advise on any issue with it so that I can submit it today.

 

PE 2 wordings

 

I was not in a position to file this statement any sooner as it was not until 6th May 2017 when I received a letter at my current address from a bailiff company, that I was made aware of this penalty charge notice.

 

From enquiries made with the enforcement company, it would appear that the penalty charge related to a contravention on 19/07/2016 and that all notices in relation to this matter had been sent to my previous address at xxxx.

 

Unfortunately, I did not receive any of the notices as I had moved from that address in July 2014.

 

Every time when I moved address, I updated my V5C (Log Book) with DVLA and also have the latest V5c which I received on 08/08/2016. I am attaching a copy with this application.

 

As I had not received any of the previous notices from the council, I was unable to pay this charge at the earlier discounted rate and I am now being pursued by bailiffs. If this application is accepted and a new Notice to Owner issued, I will ensure that payment is made by return.

 

PE 3 wordings

 

"Enquiries with the local authority have revealed that this penalty charge relates to a contravention that occurred in the month following the month I moved into my current address. I updated my V5C with DVLA shortly after the contravention and accordingly, all notices from the council went to my previous address without my knowledge."

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I am really sorry, but we are going around in circles here.

 

You have said today in your above statement that all notices in relation to this penalty had been sent to Property A which you moved out of in July 2014.

 

I cannot see how this could possibly be the case given that in August 2015 you wrote on another thread that your V5C was showing your CURRENT address (this would be property B). That's my only query.

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sorry I am not able to understand your confusion here. I moved out of property A in July 2014 means I moved into property B and also updated v5c so v5c was showing property B address but notices still went to old address A.

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Today, I had a similar enquiry to yours and the debtor was so adamant that she had updated her address details on the V5C with DVLA. It trasnpsired that it had been her driving licence that she had updated and NOT her Log Book (V5C). Easy mistake.

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I understand but trust me I have my own to do list for places where I need to change my address after moving to new property as it is not only V5C or driving license

there are bank accounts, loyalty cards, online accounts and even my car insurance provider so I update all of those it just that due to other commitments I don't get time to do everything in one go.

 

 

I also have my driving license with current address so it is also not an issue.

As soon as I sort this out I want to call DVLA and sort this address issue out once and for all.

 

By the way to further update on my issue,

I have submitted email to TEC today together will V5C and all the proof.

Do you know what action TEC will take next?

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