@aldiuk Parking Eye parking charge @ Aldi Romsey

[Melfreeda]

Default Re: Aldi customers told to register their vehicles in-store or face a fine.

I drove into Romsey on 8th Feb at night (in the dark) and the first safe place I found to park was Aldi.

I live in Staffordshire and had travelled down for a family wedding.

 

I went with my daughter to find the registry office,

then went into the Aldi store to pick up some munchies for the B&B.

 

 

I returned to Romsey Aldi the next day (9th Feb) for the wedding,

sent my 16 year old daughter to the parking meter for a ticket as we weren't going into the store.

 

A few days later I received a parking letter from parking eye.

I didn't realise that you had to enter your registration into a machine, as our local Aldi doesn't have that?

 

I appealed to parking eye with a copy of my online banking page as I didn't have my receipt (who keeps receipts for junk food?).

 

 

they said it was unsuccessful and to appeal through POPLA.

I appealed through POPLA and sent them the full online bank statement page,

they said my appeal was unsuccessful?

 

I am being charged for not entering my reg number into a stupid machine.

.. I was a genuine paying customer?!

 

Please help as I don't want a CCJ

 

Thanks,

[dx100uk]

can you tell me where on any of the paperwork it uses the word FINE please?

 

 

dx

[ericsbrother]

why dont you complain to the CEO of Aldi and get them to cancel the charge?

There are numerous threads about supermarket tickets here and generally a properly worded letter to the UK boss will see the matter off.

 

 

Dont use email or phone normal customer services as that will get you nowhere.

Read a big bunch of the other threads here and get a feel for what to say.

 

 

the bit about the reg entry system being foreign to you and being a genuine custmer should do it.

let them know that other supermarkets dont use this system

so they know that you have a choice of wherwe to spend your money.

 

 

Dont threaten to go elsewhere yet though,

you may need to do that via their twitter account or some other social media later on.