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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Insurers trying a fast one


mch1991
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I'm seeking some advice.

 

I took out a new insurance policy last month as my previous cover had ended and I didn't accept their renewal qoute.

 

2 weeks after taking out the policy, I was involved in a road traffic collision, which is being dealt with.

 

The insurance company wrote to me requesting proof of documents, which I duly sent off via email.

 

They've stated everything is fine, except the DVLA check code, which they're denying that they have viewed it as the code is "invalid".

 

I've sent them 3 codes now, all of which they have viewed according to the DVLA.

 

However, they are denying this and are threatening to void my policy if I do not produce a code.

 

It seems to me that they're trying it on, it's really frustrating because I can see that they have viewed the codes.

 

Does anyone have any advice? I'm stressed out enough as it is with having to prove my innocence in relation to the traffic collision, and now I'm being threatened with having the policy voided even though I've done everything that they have asked.

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Don't think so. A bit odd that they are checking tne details and saying the code is invalid. Given how important it is, i would suggest you phone them with a new code and make sure they view the DVLA records. Make a complaint and suggest to them that they need to compensate you for costs in dealing with such a simple matter.

 

When you phone them, get a direct a name and direct phone number for someone dealing with your complaint. Also ask for an email address to follow up your compaint.

We could do with some help from you.

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It's really strange, the DVLA have the codes as being viewed on the 11th February, 17th February and 20th February, and the insurance company are the only ones to have the code, so it's not possible anyone else has viewed it.

 

They denied receiving my last email, even though I have proof it was sent and delivered on the 15th February 2017 at 14:31.

 

I will try calling them, it seems strange how they've accepted all my other proofs, yet deny checking these codes.

 

I get the feeling that they're looking to void my policy to avoid having to deal with the claim, and it's unbelievably frustrating when I can see they have checked the codes.

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What you have to remember is that Insurance companies can be spread across different offices around the country. Some companies have also outsourced some work, so it may be that the people checking DVLA are not the actual staff you need to view the details. Only once the codes have expired do the actual staff you need to deal with them, Finally get the codes.

 

Rubbish service, bur some companies are like that. Suggest in future that you ensure that you have direct contact details of the person and department wanting the information, so that you can make sure it gets to them.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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These check codes are valid for 21 days and are generated from data that you have provided and derived from your driving licence number, your national insurance number and the post code as shown on your driving licence. Most often, problems are incurred because, either, your licence was not issued in England, Scotland or Wales OR you have used the postcode from your current address which may be different to that shown on your licence. As you have already received check codes, why not get a mate, partner or somebody you know well to verify the codes for you? This way, you will be able to see whether the codes are good or invalid due to a transcription error or one of the reasons given earlier.

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