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    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Frederickson Vodafone letter PLESSE HELP


Tav35
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Please can some one advice on my situation that's been going on for one year.

Here is my last correspondence to Vodafone and today I received a letter from Frederickson.

 

I have these phoned in there original box's untouched and no direct debt to my account.

I have tried to return them but know one would excep them.

Would appreciate help with this situation.

Thanks Tav35

 

>

> To whom it may concern,

>

> I'm writing to you on the advice from a call to Vodafone

>

> Please can you look at my account

> I have been adviced that there is information on the system saying that Shaun out bound tele sales phoned me to sale the phones at 2pm and the call lasted 31.52 sec

> This is when I was told that I wouldn't have to pay out my Ee contract and the phones I had to exchange would cover the cost.

>

> I was then miss sold a contract for two phones one being a samsung 6 and a Iphone that would end my Ee contract of 2 years in exchange for a hawai phone and HTC.

>

> The hawai is worth 10 pounds

> HTC 50 pounds

> And a 2 year contract

>

> Would never cover the cost by exchanging the phones for the bundle you offered.

> I have been trying to sort this in store and calls that are recorded.

>

> No one would take the phones back and cancel my account with you.

>

> Even though they say the phones would never cover the cost

>

> I explained at the time of the call that I couldn't afford to buy out my Ee contract and that my phones have no value.

> I was told in that call that they would still honour the deal no fee to end contract and no extra payment for phones.

>

> I have been informed by a member of staff this needs looking into and that I need to contact you regarding this situation.

>

> Kind regards

20161014_225721.jpg

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Hi Tav35 and Welcome to CAG

 

I have moved your thread to the appropriate forum....please continue to post here.

 

Regards

 

Andy

We could do with some help from you.

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dca's are powerless

they are not bailiffs

they don't own the account

ignore them.

 

 

I hope that letter is not to them?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi and welcome to CAG

I am a little confused so can you assist.

Rather than list the letter, can you lay out how you got to this stage. Dates are important. When were you contacted by VF? Did you contact them? Can you remember what was said?

 

If it is fairly recent, VF may still have a recording of the calls. They do delete them fairly quickly so you may need to act now to get them retained.

 

As for Freds. Vodafone do not have their own debt collecting arm so farm out to DCAs. You are well within your rights to inform them that you will not deal with them and that you will only deal with VF and to pass the matter back.

 

Can you please repost the letter in a pdf format. This is so we can zoom in to read it better

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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