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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cashing in a Pension Pot at 55 to buy a house while on benefits


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Before you consider cashing in your pension, you really must get some advice from a qualified financial adviser. Whilst you should be able to take 25% tax free, any more would be taxed (possibly by as much as 60%). In addition, there will most likely be early draw down fees charged by the pension provider. Personally, I think your best option would be to press the HA for a better property and leave the pension pot to grow.

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I have already checked and would net at least £80K after charges.

 

To be honest, £80K is not going to buy much of a house and you could quite easily end up in a worse neighbourhood without sufficient funds to move again. For a quick guide to where might be affordable, take a look here: http://www.bbc.co.uk/news/business-23234033

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PS could buy loads of gold I think its disregarded as capital or am I wrong

 

Gold purchased as an investment is a tradable commodity, and as such, should be declared in the same way as stocks & shares. Gold purchased in the form of jewellery is (generally) a very poor investment as it is only worth the scrap value on the open market.

 

Had some antique gold jewellery valued last year. For insurance purposes, it was valued in excess of £10,000, but the open market valuation came in at around £1,000.

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Before you decide on a draw down, you really do need to talk to an IFA with knowledge about Guaranteed Minimum Pension schemes. Aside from the probability of having to pay tax on any amount you draw down, you could find yourself in a difficult financial position when you come to retire.

 

From what I understand of GMP schemes, they can be quite valuable at retirement. It is also a complex area, so you must get some independent advice before doing anything else.

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