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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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State of the laptop? It's not used much and has been left open on a shelf for a few months which is why theres some dust on it.

 

The HDD is a SSD which is roughly a year old.

 

Don't know if you know this but I do work in IT support for many years, I have even done the Supporting and Troubleshooting Windows 10 Course. I still hate it.

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Could always boot into a live OS via optical or USB and look at the SSD from there. Win 10 is rapidly becoming another Microsoft debacle, as soon as you disable the nags, and clean out the install 6 gig, another update replaces them. Wonder how many will go to a Mac or a 'nix on the back of this?

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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SSD or mechanical, the fault has to be there, there is nothing else except malware that could do it 'as you already know'. The OS can't decide it's not going to load on it's own

 

Nothing wrong with the SSD.

 

Fixed it with bootsect /nt60 drive_letter: /mbr

 

So yes Windows 10's last update done something to the boot which prevented it from launching.

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. Wonder how many will go to ... a 'nix ?

thinking about it. a couple of q's

does a 'nix do any phoning home/nags etc?

 

when is the initial cut off date for the free 10?

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They are as persistent as the stains referred to by Harvey Denton.

We could do with some help from you.

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Have we helped you ...?         Please Donate button to the Consumer Action Group

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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I dont get why people dont like win 10. Its sleeker, faster, more secure, more stable, more compatibility. It seems the ONLY peopel that have an issue are the ones using 10 year old tech where mobo compontents arent supported, and even the manufacturer of the hardware itself gave up support years ago.

I aren't using a 10 year old machine, my laptop is just over a year old, and besides I know someone that downloaded it and said it was a heap of junk and had nothing but trouble and advised against it

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This week in a small IT support company:

 

1. Windows 10 upgrade prevented the user from being able to log in, removed the option for the administration account to login as well. Resulted in £160 fees for the client for us to repair it.

 

2. Windows 10 upgrade froze half way through. Resulted in half a days work recovering data and reinstalling windows 7.

 

3. Windows 10 upgrade caused the wireless adapter to disable on a laptop causing a wfh client to lose a days work.

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Sorry to go against you, but I have been running it for over 2 years since it started beta and have had now problems whatsoever. I would be inclined to say the problems are all finger trouble.

 

soulsister14 have a go, it just like Windows 7 but has all the advantages that renegadeimp pointed out. It really is the best Windows so far so give it a go and if you don't like it you can revert back to the OS you are using now.

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This week in a small IT support company:

 

1. Windows 10 upgrade prevented the user from being able to log in, removed the option for the administration account to login as well. Resulted in £160 fees for the client for us to repair it.

 

2. Windows 10 upgrade froze half way through. Resulted in half a days work recovering data and reinstalling windows 7.

 

3. Windows 10 upgrade caused the wireless adapter to disable on a laptop causing a wfh client to lose a days work.

Some will have no issues but companies with legacy peripherals could be in a world of pain. Mind you there is Virtualisation, so run Win 7 in a VM, Microsoft are being very sneaky and the Corporate users are getting to be unhappy bunnies.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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  • 3 weeks later...

JoeyJoeC: if you work in IT, why are you letting your users install updates and especially OS ones?! I would be a whole heap of trouble if 10 appeared on some of my 500+ machines! We have tested for 10 compatibility over the last year or two but are still some way off full deployment. You are right however; VM's are the way forward. I already use them for a few dept's. There is a pretty simple simple script i used to remove the icon for my private work just removing reg entries, etc. No time for PJ's though these days.....

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JoeyJoeC: if you work in IT, why are you letting your users install updates and especially OS ones?! I would be a whole heap of trouble if 10 appeared on some of my 500+ machines! We have tested for 10 compatibility over the last year or two but are still some way off full deployment. You are right however; VM's are the way forward. I already use them for a few dept's. There is a pretty simple simple script i used to remove the icon for my private work just removing reg entries, etc. No time for PJ's though these days.....

 

It's not an IT department within a company. We supply IT services to clients. New clients come along every day and it takes a while to take complete control of their IT. Typically we will lock down their PC's and give basic permissions to use applications, but not for installation.

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