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    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
    • Normally we don't advise playing your cards early in a snotty letter, but as you have appealed we might as well use what you wrote in the appeal against them. There is no rush, you have until 6 July to get it to them.  See what the other regulars think too. How about something like this? -   Dear Rachael & Sean, cheers for your Letter of Claim.  I rolled around on the floor in laughter at the idea you'd actually thought I'd take such tripe seriously and would cough up! As usual you'll have been too bone idle to do any due diligence.  Had you done so you would have seen that I appealed to your client.  Indeed the driver on the day is a textbook example of having done exactly what you should do when you do not wish to be bound by the T&Cs in a private car park. Of course none of that mattered to the spivs you represent but do you really want to put such a useless case in front of a judge? To be fair, your clients are very useful members of the human race - as comedians.  How I loved the page turner of their antics at The Citrus Building in Bournemouth.  It was chuckle after chuckle reading about them, letter after letter, month after month, insisting they were legally in the right, even through someone who had done just the first day of a GCSE law course could have told them they weren't.  Until the denouement - BOOM - an absolute hammering in court.  In fact - SLAM, BANG - managing to lose twice against the same motorist for the same car park in front of two different judges. Your client can either drop their foolishness now or get yet another tolchocking* in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend the dosh on a nice summer holiday, while every day laughing at your clients' expense. I look forward to your deafening silence. COPIED TO COUNTRYWIDE PARKING MANAGEMENT LTD   *  This word is used under licence from Brassnecked
    • Well yes, ... and the tax dodgers ... Trump May Owe $100 Million From Double-Dip Tax Breaks, Audit Shows A previously unknown focus of an I.R.S. audit is a dubious accounting maneuver that effectively meant taking the same write-offs twice on a Chicago skyscraper. nytimes.com WWW.NYTIMES.COM  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HPH2/Cohen Claim Form barclaycard 'debt'***Settled by Tomlin Order***


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re post #194, the order re copies relied on and originals of those copies

 

Surely 'originals' is an ambiguous term and applies to the original where a photocopy of a particular document has been provided at disclosure, and it is important that the authenticity of that document can be scrutinised at the hearing. In this case, the Claimant is not hiding the fact that the agreement and DN are recons. It is for the defendant to point out why, in this instance, recons are not acceptable.

 

That's my interpretation of it.

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OK thanks Martin. How best to phrase that into the SWS?

 

It is denied that a default notice pursuant to s87 and s88 of the CCA1974 has been received and the claimant is again put to strict proof to produce a true copy of the original default as per the court's directions of xx/xx/xxxx

 

Edit to suit isbo

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Surely 'originals' is an ambiguous term and applies to the original where a photocopy of a particular document has been provided at disclosure, and it is important that the authenticity of that document can be scrutinised at the hearing. In this case, the Claimant is not hiding the fact that the agreement and DN are recons. It is for the defendant to point out why, in this instance, recons are not acceptable.

 

That's my interpretation of it.

yes, thats what i was pointing to re the posts mentioning 'originals'. ie originals of the copies (disclosed) relied on, given the disclosure direction prior to it.

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It is denied that a default notice pursuant to s87 and s88 of the CCA1974 has been received and the claimant is again put to strict proof to produce a true copy of the original default as per the court's directions of xx/xx/xxxx

 

Edit to suit isbo

Thanks Martin.

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Only someone that's been there and seen/heard it or is of a legal standing can truly answer that, surely?

 

Well, let's put it this way - if they need to supply the original, i.e. agreement & DN... you need to state this and the reasons why in your WS. Otherwise, what's the point in them bringing the original recon agreement and original recon DN? They don't need to present the original executed agreement unless you push them to, as suggested by JR above. In that case, they would ordinarily provide a copy of the original in a response WS, then bring the original to court (because it's an original of a document they've disclosed).

 

If you don't get my point on these things then you're better off not making assumptions like "only someone who's been there...etc", as when you understand the process, the meaning behind the Order is pretty clear and logical.

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ps re my earlier post #332, thats why i asked/wondered before whether they turned up at the original hearing with any 'originals' so ordered. the order was to have such 'brought to the hearing.'

 

and, i meant original docs of any relied on

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I actually meant because you yourself HAVE been there etc, sham.

 

Ok, fair enough...misunderstanding, sorry!

 

TBH, I am only applying logic based on what I know the judge will give weight to. We need to forget about what will happen in court and just focus on what they've supplied so far. Challenge their evidence and tell them why that evidence is not good enough to win the claim in court. The last resort is to see the original, because when you're at that stage and they present it, you're probably stumped. The probable truth is that they do not have 'originals' so it's a case of building a defence that renders these recons invalid with regards enforceability.

 

Hope that makes sense.

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Well if they show up on Monday with the originals, it's all academic.

not necessarily.

depends whether it is all compliant and enforceable.

this monday?

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It does, thanks. And no probs re misunderstanding, heaven knows I've done enough of that here.

So are we good to go with my SWS do you think? I reckon it needs to go in tomorrow's post, you see.

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Well if they show up on Monday with the originals, it's all academic.

 

 

If they bring originals to court but do not supply you with a copy of the originals this week .

 

 

.You Politely tell the Judge you have had no time to study them and as you are an lip you need time and ask for an adjournment.

 

 

It is for the claimant to provide you with these documents..

. a pound to a penny they will not be the same .

 

 

I have never seen a set of prescribed terms with both those cancellation notices on.

 

I have seen nothing about your account ever having been terminated.

.the POC and your disclosures mention nothing that I can see.

 

Do not accept anything from them before hand in the court house as they will then claim you have had time to study it.

WON lloyds walked away after second hearing £10,000 2014

 

WON Mbna after 3rd hearing £5,000, 2014

 

WON Barclaycard 1st hearing £2015, 4,500

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am behind with the posts, thick and fast :)

i'll exit. good luck whatever you decide to do.

Ha! Your advice has been brilliant, thanks Ford. And thanks for the good luck wishes.

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If they bring originals to court but do not supply you with a copy of the originals this week ..You Politely tell the Judge you have had no time to study them and as you are an lip you need time and ask for an adjournment. It is for the claimant to provide you with these documents... a pound to a penny they will not be the same . I have never seen a set of prescribed terms with both those cancellation notices on.

 

I have seen nothing about your account ever having been terminated..the POC and your disclosures mention nothing that I can see.

 

Do not accept anything from them before hand in the court house as they will then claim you have had time to study it.

Brilliant advice, thanks jackreacher.

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Wait for Andy to give you the nod first isbo, have you added everything you need to in? If so post it for checking

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Ha! Your advice has been brilliant, thanks Ford. And thanks for the good luck wishes.

:)

it seems as if am one step behind the posts already posted. :)

i trust that i have helped. have been in the debt mire myself. and hate the fact that these planks give unwarranted stress to people, regardless of what the circs are.

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SUPPLEMENTARY WITNESS STATEMENT:

 

IN THE County Court of x CLAIM NO: xxx

 

BETWEEN:

HOIST PORTFOLIO HOLDING 2 LTD Claimant

 

-and-

 

MR XXX Defendant

 

SUPPLEMENTARY WITNESS STATEMENT OF MR XXXX of ADDRESS.

 

I. Mr x the defendant in this claim make the following statement believing it to be true will state as follows:-

 

1. In relation to the claimant's paragraph 3.

- I have no recollection of entering into an agreement with Barclays in 2008,

indeed my recollection is that it was in 2006, and whilst I have no existing documents available to you support this, the Claimant is put to strict proof to evidence the commencement date by complying with the Court’s request for original agreement and documents.

 

 

2. I challenge the reconstituted agreement as it is clearly in breach of s.61 of the Consumer Credit Act 1974 thus - signing of the agreement, as it does not contain a signature for the debtor and creditor.

Therefore, it is improperly executed.

 

 

3. Section 65 of the Consumer Credit Act states that "An improperly-executed regulated agreement is enforceable against the debtor or hirer on an order of the court only." but the Court's discretion to determine the enforceability of pre-April 2007 agreements is removed by virtue of s.127(3).

 

4. It is denied that a default notice pursuant to s87 and s88 of the Consumer Credit Act 1974 has been received and the claimant is again put to strict proof to produce a true copy of the original default as per the court's directions.

 

5. I challenge paragraph 4 of the claimant's submission

- i.e. that a reconstituted agreement is rendered enforceable as a consequence of Carey v HSBC: This case applies to how a creditor can satisfy their duty under the Consumer Credit Act 1978 following a s.78 request by the debtor, but in no way does it render a recon agreement 'enforceable'.

Waksman QC, in the aforementioned case, was quite clear that a reconstituted agreement (which is effectively an improperly executed agreement) could only be enforced at the discretion of the Court, but this discretion only exists for post-April 2007 agreements.

 

 

Until the claimant supports with evidence their claim that the agreement meets the criteria necessary for the Court to have discretion with respect to its enforceability, their assertion of compliance with s.78 being sufficient grounds for enforceability should be denied.

On the basis of the above I request that the Court rejects the claimant's claim.

6. As per CPR 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

7. On the alternative, as the Claimant alleges to be an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act.

 

8. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

 

I believe that the facts stated in this Witness Statement are true.

 

Signed

 

Dated on this day 4th October 2016

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:)

it seems as if am one step behind the posts already posted. :)

i trust that i have helped. have been in the debt mire myself. and hate the fact that these planks give unwarranted stress to people, regardless of what the circs are.

You've been wonderful. As I sit here once again my chest is pounding with stress and worry. I hate these b@s****

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. As I sit here once again my chest is pounding with stress and worry.

hey, dont let them get to you like that.

thats what i mean. a debt is a debt. eff it. its not something to ail you. please dont let the b'stewards get to you.

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