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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Two Sun Life pensions merged without notice


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well maybe the reason was = Gordon Brown in his infinite wisdom decided that once you got to 55 yrs old you cannot top up your pension payments into that plan, you have to take a stakeholder/another pension plan, hence I ended up with two to the same company, when they paid out pension they combined the two together to make one payment in pension monies, no doubt the reason you state two pensions same company.

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Scandal was the 80s Section 32 Opt Out - =

 

that even I was caught out with getting you to opt out of company schemes offering better possible final % payouts by Banks/Insurance companies hence the Bank in my case had to rectify shortfall (projected) and issued a paid up Pension policy with another supplier ( no cash refund of difference) but a pension at 65 yrs old albeit of wait for it wiat for it!!!!!!!!!!! £ 28.16 a month Minus Tax = £23.00 a month net.

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Thanks HB… I've not really started digging yet, apart from contacting the office of the IFA… He has not replied and seems to be avoiding me… I wonder if he is still receiving commission on all the investments he set up for us… There were quite a few...I am particularly interested to find out what happened to an endowment policy he arranged for a mortgage with Abbey National…I still have old bank statements with policy numbers, etc., but with regard to the pensions I am really not sure which questions I should be asking with regard to whether we were misadvised…

 

I didn't realise, for instance that by contracting out of SERPS, there would be a reduced State pension… I don't remember being told anything to that effect…

 

Well… I suppose I'd better dig out all the statements, then and go from there…

 

Thanks for the post!

 

D

 

contracted out of serps as part of the pension paid for by government it seems, I queried this later years, got contracted back in quick, but lost out on my pension payout on state pension let alone this misselling under Section 32 opt out fiasco.

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