Jump to content


  • Tweets

  • Posts

    • now do you want help or just come here to rant at the 1st chance. is this indictive of why you have this issue with BG? there isn't one really just you being pedantic? now give us a chance to decide lets have some info. we don't accept .jpg picture files as they are displayed directly to screen whereby anyone members or not can see them, hence we require a multipage pdf properly redacted. theres a good upload guide to read on that. so ball is your court... we still would help our worst enemy regardless . dx
    • doh sorry was on phone screen. i think thats all ok,  let @AndyOrch confirm 1st please. dx  
    • Same date as poc then i dont like the agreement either, it just smells to me, but i can't find a like one of that era to compare against. this is only 10yrs old, so weight that up, i'd say enforceable & most are from the ear as a whole here. it cant be a recon as they must state so, and it wouldn't/doesn't need to have a tickbox+typed name to be so either. >80% loss if you go fwd, unless you can pay the CCJ within 30 days of judgement in FULL, might be time to consider a tomlin/consent, as much as i hate link, if you don't want to gamble on a very small chance of a win or can't pay within 30 days if you lose. what date is the hearing? dx    
    • Hi T911 and welcome to CAG. As you say, an interesting screw up. So much for quality control! Anyway, our regular advice is to ignore all of their increasingly threatening missives... UNLESS you get a letter of claim, then come back here and we'll help you write a "snotty letter" to help them decide whether to take it any further with their stoopid pics. If you get mail you're unsure of, just upload it for the team to have a look.
    • Thanks @lolerzthat's an extremely helpful post. There is no mention of a permit scheme in the lease and likewise, no variation was made to bring this system in. I recall seeing something like a quiet enjoyment clause, but will need to re-read it and confirm. VERY interesting point on the 1987 Act. There hasn't been an AGM in years and I've tried to get one to start to no avail. However, I'll aim to find out more about how the PPC was brought in and revert. Can I test with you and others on the logic of not parking for a few months? I'm ready to fight OPS, so if they go nuclear on me then surely it doesn't matter? I assume that I will keep getting PCNs as long as I live here, so it doesn't make sense for me to change the way that I park?  Unless... You are suggesting that having 5 or so outstanding PCNs, will negatively affect any court case e.g. through bad optics? Or are we trying to force their hand to go to court with only 2 outstanding PCNs?
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

newday wont refund fraud - having sent new card to old address


consumer sue
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3186 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I moved home on march 26th and was placed in temporary accomodation before being placed in permanent accomodation .

 

 

I am disabled and was without resources for three months .

 

 

After settling in 3months later I rang up my credit card company aqua to find out why I had not been sent a creditcard

as the one I had was expiring at the end of June.

 

 

I found out that £1788 had been debited from my credit card without my knowledge .

I immediately Informed them it was fraud and filled in all the forms to state so even informing the police .

 

 

on Saturday I received a letter dated 28th July that after all their investigations

they could not accept it was fraud as the chip and pin had been used and not a copy.

 

 

I found out that they sent a new card on the 12th May which I never received .

I am not well physically and all this stress has damaged my health as I m not able to contact them on the week end.

 

 

I rang up the credit card company and told them that I never received the card or pin and that I had left the property on 26th march

they informed me that they could not do anything till monday.

 

 

What rights do I have

I want to claim compensation for the distress it has caused

as they hadnt conducted their investigation throughly

as they would have realised the card I had was the old card as stated on the declaration form

and unknown to me a new card had been sent out which I never activated?

 

 

This is all very worrying and they couldnt even ring me during their investigation to inform me of their decision or ask anyother questions

Link to post
Share on other sites

is the Halifax or newday ?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

how did the fraudsters get the correct pin?

old address too?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I advised them in June but I did not receive the card nor was it activated . I done some research they have to proove I did receive the card and acted fraudulently .So I have a case I hope all will be revealed on monday another 18 hrs to go

Link to post
Share on other sites

I had attempted fraud with santander whereby I didnt receive the card of pin and someone tried using it . Luckily the card wasnt activated so it did not work but santander informed me and asked me if I had been trying to make transactions. So my case rests upon the activation code as it obviously didnt have one as the card was used without it

Link to post
Share on other sites

I advised them in June but I did not receive the card nor was it activated . I done some research they have to proove I did receive the card and acted fraudulently .So I have a case I hope all will be revealed on monday another 18 hrs to go

 

If you advised them in June but they had dispatched the card & PIN in May expect them to claim you had a duty to inform them of a change in address.

If they do so, you will need to press them on the fact they allowed the card to be used when it wasn't activated, or that they explain how it was activated with you being at fault.

Link to post
Share on other sites

I have had an update i told them about the situation of not receiving the card and not being activated . they said the reason why they said i was liable was that an item was purchased using the old address. and that someone had rung up on the 7th may to change the pin. All this without my knowledge . They have agreed to investigate further and have in the meantime refunded me the missing money but it will take up to four weeks. Im Helpless till then

Link to post
Share on other sites

urm so how did the fraudster pass the security questions to get that pin?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Maybe the OP didn't tell anybody about his change of address so the fraudster got other mail at the old address and used info from that mail.

 

That's why its important to tell financial institutions you new address as soon as you can.

Link to post
Share on other sites

good news After ringing the ombudsman and stating my case , they wrote a quick note to aqua and informed them that this was uncharacteristic spending and to look into it. I got a call from their complaints team the same day telling me that I was NOT liable for the transactions and as a gesture of good will they will credit me 60pounds.. So after allthat I finally got justice

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...