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    • My Debt has also transferred to J&P,  I was getting letters to my previous address which stopped - i still have access to but its not where i live, there a letter on the way to Dubai confirming my current address as advised above. 4 weeks ago out of the blue i get a text regarding credit card debt and to call a number, ignored the message, the next day i get a letter from J&P to my current address. A couple of weeks in a row i get the same text and again a letter. They have managed to get my current phone number and address. I have just received a phone call from 07441 362857, I answered and they asked if my name was xxxxxx which i confirmed, they only asked my first name. after i confirmed they just put the phone down. Does this sound like a tactic to try and get me to ring them back, or could it be some other, totally unrelated scam? just seems weird they knew my name.  
    • ACPOA PCN 190424.pdf   1 Date of the infringement 30/3/24 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 19/4/24 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 23/4/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No 5 Is there any photographic evidence of the event? No 6 Have you appealed? [Y/N?] post up your appeal] N Have you had a response? [Y/N?] post it up Give answer here 7 Who is the parking company? APCOA 8. Where exactly [carpark name and town] Ludlow Tesco 2856 For either option, does it say which appeals body they operate under. No  
    • So not entirely down to the ticket office, then. In fact you have been quite fortunate. The "Section 172" response provides the evidence the police need to prove that you were driving if they wish to prosecute you in court. In England and Wales there is a legal precedent which has determined that an unsigned s172 response does not meet the requirements of that part of the RTA. In effect, an unsigned response is equivalent to no response at all. (This precedent is not recognised in Scotland and there is a strategy to "go unsigned" to avoid conviction). When they receive an unsigned response the police are perfectly entitled to prosecute you for "Failing to provide drivers details" and they more often than not do. This offence carries six points, a hefty fine and insurance grief for up to five years. So you got lucky. The situation now is that the deadline for accepting a course is passed. Four months is the absolute maximum, with some forces cutting it back to as little as three months from the date of the offence. The police will not extend this because if you fail to complete the course before six months has elapsed, they can no longer prosecute you. They can only begin proceedings up to the corresponding date in June (i.e. if the offence was December 10th, they have until June 10th to begin proceedings). You will gain nothing by taking this to court. On the contrary you have a lot to lose. Courses are offered entirely at the discretion of the police, you have no right to one and the court has no powers to order one. Presumably you have been offered a fixed penalty of £100 and 3 points. If you are sentenced in court it will cost you at least three times that, possibly more (depending on your speed and your income). My advice: accept the fixed penalty and do it soon as there is a deadline for that as well and if you allow it to pass your matter will be taken to court anyway. Do not forget to submit your driving licence details as instructed when accepting the offer. If you fail to do so the police will have no time left to remind you (and they don't usually send reminders for this anyway) and, again, your case will end up in court.
    • put them all in one mass pdf please  read upload use the websites listed. dx
    • Hi all, I have an update: I have received the documents from the SAR, including photos. It appears that I was parked in a bay with a sign that requires a permit, however the pole that it is on does appear to be behind the barrier - see photo. Also, they documented that they DID NOT apply the PCN to my car because of safety concerns and I DID NOT receive the initial £60 PCN by post- see attached.CamScanner 05-10-2024 15.06.pdf appreciate nay feedback/ advice, current PCN fee stands at £100. CamScanner 05-10-2024 15.03.pdf CamScanner 05-10-2024 15.08.pdf CamScanner 05-10-2024 15.06.pdf
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SAR request to Energy Ombudsman after deadlock complaint with Npower


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Firstly, well done on deciding to put questions to the ombudsman. I think that this is a very good move and I expect that if people put the right questions, that some very interesting information might come out.

 

You say that you have put in and SAR – but if this is really the case then this could be one of the reasons why the information you have received seems to have been restricted to your personal information – if I understand you correctly.

 

The request that you should make should be a request under the Freedom of Information Act – this is free of charge and they are required to respond within 20 days.

 

You have to be very canny about the questions that you ask because organisations like the ombudsman will be very canny about trying to avoid providing you with information and finding loopholes in your questions.

 

The ombudsman is limp wristed except when it comes to transparency and then believe me suddenly they have a very firm hand.

However, I would say that even with a freedom of information act request, I would expect that it would be unlikely that the details of individuals involved in correspondence would be revealed to – and frankly I'm not too sure what this might be necessary anyway.

 

We would be very interested if you would post up the questions that you asked and also post up the reply that you received.

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I think that you need to start from the beginning. You haven't told us what the errors are or what your complaint to the Ombudsman was about.

 

Also, have you sent an SAR to Npower?

 

It seems to me that you should be taking direct control of this rather than banging your head against the Ombudsman - who is limp-wristed, and so protected by regulations that you can't do much about him.

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Once again - I think that you are putting to much faith in the Ombudsman. It will exhaust you with nothing in return.

 

You do need to lay out the story here - because I'm not sure how we can help you if you don't.

 

So far this seems to be all about a fight you are having with the Ombudsman but we have no idea what the basic issue is about

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  • 1 year later...

You make a completely new SAR. Apart from anything else, you may find interesting to go over some of the duplicate stuff to see if there's anything new which should have been there – or anything which is missing, which was there in your last disclosure.

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