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    • oh well i wonder what new fake documents they have made up then...for them to try this.... just to check nothing funky like Link have filed an n244 to lift the stay and strike out her defence....she hasnt moved since last court comms has she?   is this an n24? bit unusual for a 13mts stay to just be lifted... has she not received anything from link/kearns in the last fw weeks like a docs bundle? bit like this thread... https://www.consumeractiongroup.co.uk/topic/466576-lc-assetlinkkearns-claim-form-2-mbna-cc/?do=findComment&comment=5256397  
    • if the agreement was taken out jan 23, then she has not reached the 1/3rd mark so the car has not become protected goods under the consumer credit act.  this puts her in a very very vulnerable position regarding ever keeping the car....whereby once they have issued a default notice they can legally send a guy with a flatbed (though they are NOT BAILIFFS and have ZERO legal powers) to collect the car.  if the car is kept on the public highway then they can simply take it away and she will legally owe the whole stated amount on the agreement AND lose the car. if it's on private property i'e like a driveway, ok they shouldn't take it without her agreeing, but if they do, it's not really on but its better than a court case and an inevitable loss with the granting a return of goods order. are these 'health reasons' likely to resolve themselves in the very short term (like a couple of months?) and can she immediately begin working again ? i'e has she got a job or would have to find one?  answer the above and we'll try and help. but she looks to be between rock and a hard place . whatever happens she will still have to pay the loan off...car or no car....unless you can appeal to the finance company's better nature using health reasons to back off for xxx months.
    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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repossession


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Hi would appreciatte some help with my imminant repossession hearing.

Background is have mortgage with G.E Money monthly payment £265 current arrears £440 but monthly payment due on tomorrow so will be £685. had default letter two weeks ago saying account balance of £740 must be cleared by 28/03/15 i managed to pay £300 last week. Reason for arrears is wife is sick and has been for over 2 years..I antisipate court date within next fortnight but hopefully i will go to court with account up to date and it will be thrown out (this has happened before) But this time i would like to counter claim G.E about all of the late payment charges applied to my account £40 monthly plus interest which over the years in total are £3000. of which through my increased monthly payments my statement shows i have paid £1000 towards these. so my first question is will i nbe able to challenge these at the repossession hearing and also will there be any help available in filling out my defense..any help will be appreciatted.

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Can you manage tomorrow's payment and anything off the arrears?

 

Is there already a suspended possession order?

 

I somehow doubt they'd get possession for that amount especially if you can pay it off by instalments but you should claim the charges regardless.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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No i will miss tomorrows payment but will pay £300 on the seventh,this has not gone to court yet but default date was 14/03/15 and account had to be clear by the 28/03/15. as i say if hearing was around about a fortnights time i am hoping to clear it by the court date but then hit G.Es reprasentative with the amount of charges on the court date and see the judge with the account clear but bring the charges up when there solicitor is in front of the judge

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If you want to put in a counterclaim you'll need to do that with the fee before the court date. You should also write to GE with your proposal before the court date so that you can prove to the judge you have tried to resolve it but GE have unreasonably refused (assuming that is the case). In your letter inform GE that if they insist on going ahead you will ask the judge to make them bear their own legal costs and pay you for your own costs.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It would take more than 2 weeks for a court date to be arranged. If you can pay in the next few weeks you should be ok. You should write to them (by recorded delivery) advising when you will be bringing the account up to date and hopefully they will not pursue to court.

 

If you need help with a letter just ask and I will draft one for you.

 

You can then send them our template letter for claiming back arrears charges.

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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