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    • The outlet is in Camden Town and was set up in 2006, a year after my husband established the business, in addition to selling at exhibitions, online, shows, events, and having licensing agreements in some places overseas.  The only thing I have stopped doing since I got ill is the physical stuff, which I’m working on. The business has not changed name or anything like that either. I’m not sure where the original contract with Camden is but the management must still have it. My husband died in Jan 2017, and until Sept 2018, I would take the stock in every week; after that I was sending it in by post. I went in now and then when possible to re-do the display but that was about it. No one had access to any files until 2020. Moved house in 2020 thought would have to pull it all, Covid had just hit as well. The person in question said he would be interested in taking over and paying the rent etc. so I said I would let him sell the pictures for nothing as long as he would ‘keep it warm’ for me.  Obviously, everywhere was closed for lockdown. During this time I was working out how to go forward.  In May 2022 I told him I couldn’t  give anything away for free anymore, and put in place the wholesale agreement.  I’ve disregarded any discrepancies from before this date. I sent over the jpgs electronically, so I’ve still got them too. He hasn’t got any original files like .psds negatives or memory cards etc, I’ve got proof of all ownership/copyright. A co-op is whereby a small number of neighbours work on a rotational basis so they each of them can have time off, that way everyone doesn’t need to be there at the same time, he had never been an employee of mine.  The only reason I allowed him to have the files in the first place as I didn’t want to lose that side of the business.  It’s a good, constant source of income. However, the rent was becoming crippling as I believed there was something fishy going on well before this as there’s so much cash dealt with there, and I couldn’t go in regularly in person, and I’m sure sales weren’t being recorded properly and cash was being pocketed. My husband was too busy to be doing any stock control properly, he wasn't really into paperwork, and the guy who was ‘helping’ me after my husband's death, was making things very difficult for me to implement a solid stock control system by refusing to co-operate on simple things like using email etc. which I thought was a smokescreen, so I severed ties with him just before I made the agreement in question. I sent about 100 images, jpg files, sent via We Transfer. I’ve got the confirmation of which files were sent with dates. I will have to go through closed bank accounts and previous tax returns to get a proper estimate.   Before I made this agreement, I was selling retail there, this is a wholesale agreement so I’ll have to do some calculations but it is definitely in the thousands.  I haven’t got his his home address, and I don't think he's got any sizeable assets. I’m also worried that he might send the files overseas and start selling them there. I know he’s not stupid enough to sell them online. He knows for sure how serious this is, but he’s been chancing it and thinks I’m stupid, if not soft and stupid. I don’t know if this would work but I am thinking that when he does contact me, I tell him we need to talk, tell him I know what he’s been up to, and strongly urge him not to order any more prints from wherever he is having them printed because it will make things much worse for him if he does. Then when I do tell him about the gravity of the situation, maybe a few days later, I think it will scare him into complying because the consequences definitely trump the few quid he thinks he is saving by getting his own printing done. Tell him an amount that I want back for lost revenue, and make it clear that if he doesn’t destroy the files and if I find out he is still doing it at any point down the line, I will seek prosecution for copyright infringement and fraud, which I will. I don’t know how I can enforce any of this without involving the courts though. I will be able to tell, though, and he will know this. And the only reason I am doing this now rather than before, is that I couldn’t prove anything until now.  It was screamingly obvious from the beginning though, as he wasn’t ordering enough from me to pay the rent, let alone make a profit. If I decided to come down like him lie a ton of bricks straight away, how would I go about a cease and desist, would I have to get one from the court? And what do I do about the stock he currently holds? It has also occurred to me that he might file for bankruptcy or similar if things get heavy, where would that leave me? I could put the feelers out for a brand-new person to take it on, obviously without giving them access to files, that is an option. But that comes with its own set of issues. Also, would there be any implications for me, if I kept quiet for now? Let him order again from me as if nothing has happened, as it will be any day and I want to get all my ducks in a row first ideally….   Thanks again
    • I’ve also just realised their online website they’ve got 12 photographs of my vehicle, including close ups of the inside?? Not sure why that’s relevant.  The time stamp on the first photo is 13:57, the PCN incident time is 14:12. 
    • I’m tempted to send a letter to the company outlining the reasons why I think their PCN is illegitimate. I guess will technically be an appeal.  Their documentation states they won’t discuss over phone, I also don’t want them to have my email address.    re signage on entrance, having looked at land registry, the whole road is private, and when you turn into the road off the highway, there is a sign on the lamppost about 20m in, again not noticeable and on the other side of the road.  I feel like I am in a difficult position with this, I understand that I may have a good chance of not having to pay, but at the same token the stress this is already causing me makes me feel like it’s not worth the £60!
    • Well done with the photo. Of course the signage is insufficient.  PPM are not interested in competent management of a car park, they are interested in catching drivers out so they can issue their PCNs. For a start, according to their trade associations' Codes of Practice, they are supposed to have signage at the entrance. Any e-mail reply from the company and whether they will/won't/can/can't get the invoice cancelled?    
    • I will annotate the message I sent for the forum.  Sorry, didn't see this straight away...
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        • Like

CCA from HSBC credit card.


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Ok, A few months ago while i was tying up my other two claims, I checked the paperwork for this pre 2007 credit card with HSBC.

 

Sadly not enough charges to make a reclaim worthwhile.

 

However something always niggled me. HSBC Via metropolitan offered a 40% discount previously. I thought something had to be wrong with it.

 

I checked the material from the SAR and could not spot something.

 

So I did CCA request.

 

2 months go by and today it arrived.

 

Their interpretation of a recon includes.

A generic T+Cs booklet "at time of signing"

A Blank application form with no details

A +T+C of variation

A updated T+C booklet

A Credit card request form with name and one of my previous addresses. Somehow HSBC married me off and neglected to inform me as according to this sheet I am now married!!!!

2 statements ftom the last 2 months.

 

More interesting in the letter was the following

 

"With regard to the Signed Application form that you made a request for, we have conducted a reasonable search, and at the time of the request, the document could not be located. It was in our control but is no longer in our possession. Therefore I have enclosed a reconstituted copy along with two certified statements duly stamped and signed for your records validating any debt outstanding.

 

 

NB HSBC still own this debt. Being paid £1 a month.

 

So thoughts and comments?

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Recon for pre 2007? Certified statements? What's all that about then?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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This is their response to my CCA request for the credit card debt I have.

 

A "Blank" Reconstructed agreement, T+Cs from original generic booklet and updated ones. Also 2 statements for the last 2 months stamped and signed by them..

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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This is their response to my CCA request for the credit card debt I have.

 

A "Blank" Reconstructed agreement, T+Cs from original generic booklet and updated ones. Also 2 statements for the last 2 months stamped and signed by them..

 

I'm no expert but that doesn't sound like a valid response to me.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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nope , prob the reason for the discount then.

 

 

as I always say, a discount 9/10 usually means theres something wrong

they ain't gonna tell you, but, if people keep digging

they find it.

 

 

I wonder now if they'll sell this on....????

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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they should know what to supply

 

the case was Carey v HSBC:lol:

SUMMARY OF FINDINGS

 

  1. The following is a brief summary of the principal findings and conclusions set out above:

    (1) A creditor can satisfy its duty under s78 by providing a reconstituted version of the executed agreement which may be from sources other than the actual signed agreement itself;

    (2) The s78 copy must contain the name and address of the debtor as it was at the time of the execution of the agreement. But the creditor can provide the name and address from whatever source it has of those details. It does not have to take them from the executed agreement itself;

    (3) The creditor need not, in complying with s78, provide a document which would comply (if signed) with the requirements of the Consumer Credit (Agreements) Regulations 1983 as to form, as at the date the agreement was made;

    (4) If an agreement has been varied by the creditor under a unilateral power of variation, the creditor must still provide a copy of the original agreement, as well as the varied terms;


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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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Well to me it sounds like a valid response to the cca request (section 78) as long as they had your address at the time of the credit agreement was made out. Carey held that a true copy could be recreated in this manner. It was also held that the copy did not have to be a document that, when signed would be a properly executed agreement, it just had to contain the same information which was present when the document was signed.

 

However what may be more important is they seem to indicate that the signature was on the separate application form , presumably separate to the terms and conditions at execution of the agreement.

 

Now in order to enforce they generally need a copy of the signed agreement, I say generally because there have been a couple of cases where agreements have been said to be compliant even though they were not produced, the rationale being that the they would on "balance of probabilities" been signed and were compliant with section 61 in form and content(containing the prescribed terms).

 

In your case you can state that not only was the signed agreement not available, but even if it was it would be none compliant under section 61 of the consumer credit act because the signature was not on the same document as the prescribed terms. This would make it unenforceable in any case under section 127(3) via section 65 and section 61.

 

not that you would need it but if you had to defend you should throw in the section 78 compliance issue as well, but i think that this would not be successful.

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agreed and

 

yes its the address at time of execution of the agreement that is important for s78 compliance

 

the seperate signature /prescribed terms issue is very similar to the early Capital One and Monument reply cards/applications

 

where s61/65/127(3) are also the relevant defence

PLEASE HELP US TO KEEP THIS SITE RUNNING

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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